Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
99V103000FORD MOTOR COMPANYfrom 04/20/1995 to 08/24/1998V (Vehicle)60558107/16/1999ODIFORD MOTOR COMPANY05/05/199905/10/1999
Defect SummaryVehicle description: passenger vehicles. the terminals at the headlight switch and wiring harness connector can experience heat damage as a result of overheating.
Consequence SummaryThe damage could result in distortion of the terminal causing an open circuit in the instrument panel illumination, parking lamp, and tail lamp circuits.
Corrective SummaryDealers will install a headlamp switch wiring connector containing bronze terminals and an inspection, and replacement if necessary, of the headlamp switch.
NotesOwner notification began july 16, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING
1563602/01/2002630685Concern with headlamps and/or instrument panel lamps dimming slightly at idle. *tt04/19/2002
98331102/03/1998607475Exhibiting a malfunction indicator light (mil) on with various codes and possible driveability concerns. *tt09/23/1999
EXTERIOR LIGHTING - BRAKE LIGHTS
9913906/28/1999606508Conditions with the brake lamps inadvertently disabling the brake shift interlock. *tt08/26/1999
EXTERIOR LIGHTING - HEADLIGHTS
BC327497020702/07/199751872Replacement headlamp bulbs - several aftermarket companies are offering replacement bulbs with a higher wattage that are not dot approved - sold with disclaimer of for off-road use only - the bulbs draw more current than the oem bulbs a07/17/1997
EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH
1477503/01/2001619489Some vehicles equipped with daytime running lamps (drl) may exhibit the high beam indicator in the instrument cluster flashing when the daytime running lamps are on. *tt06/01/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
12/01/2008870001
 Could not get an inspection sticker - no mechanic could find out why the check engine will not go off -very costly. it stalls when raining, the passenger door handle does not work, it has to warm up for 5 minutes before it will move, the tail lights came loose, causing melting of housing, every valve imaginable has been replaced, belt squeals when air or defrost turned on. *tr
12/23/1998
 While driving at night all lights go out except for front headlight and fog lights. consumer had this problem repaired before, and the problem has returned. *ak
105/29/1995
 Design of overdrive light makes it difficult to steer while driving through water.
10/12/199609/13/1996
 Light that indicates overflow of coolant tank failed to go off. sensor was replaced by dealership and a service bulletin #10159 was performed. this didn't change the lighting failure. *ak
EXTERIOR LIGHTING - BACK UP LIGHTS
08/28/199902/01/1997
 The lights stay on until the car begins to back up
EXTERIOR LIGHTING - HEADLIGHTS
10/01/2004130000110/01/2002
 Headlights overheated, causing the electrical harness to melt.*ak the consumer noticed that the vehicle lights were not working. nhtsa campaign id number : 99v103000. the problem has not been corrected as of yet. *tc
03/11/20031
 Vehicle experienced same defec tas mentioned in recall #99v103000 concerning headlights. ths vehicle was not included in the recall due to vin. *nlm.....*ak
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES
1
 E-mail fm c. reynolds (nc) complaint owner of a 1997 ford contour unable to obtain replacement lens fm ford motor company. *mr *scc *jb
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
12/17/200690000209/13/1997
 Tl*the contact owns a 1997 ford contour. the contact stated that the defroster stopped working. the vehicle was serviced for nhtsa recall # 01i009000 (visibility:defroster/defogger system:windshield:controls/wiring) in 2001. the instrument panel and tail lights also do not work. the vehicle was serviced for nhtsa recall # 99v103000 (exterior lighting:headlights:switch) in 1999. the current mileage is 92,794 and failure mileage was 90,000. updated 02-01-08 *bf updated 02/01/08 *tr
12/01/20041
 The headlight switch wiring caused an open circuit in the instrument panel illumination, the park lights and tail lights. *jb
03/09/200483000102/10/1998
 Car had a problem with lights which i feel should have been cover under recall 99v-103 (ford campain number 99s14). but was told my vin # 1fal653xvk143361 was not covered. the problem is ecactlly as stated in the recall. i feel the problem is more wide spread than ford is saying.*ak
05/19/2001101/01/1999
 I carried my car to the dealership for recall service. the dealership never completed the recall work, but did bill ford for it. the dealership later offered to fix the symptoms that the faulty parts were causing for a fee or $279. i did not have $279 at the time to pay for the service so i purchased the parts for $101. after i had installed the parts, i saw a note in the package that described what the dealer sold to me. the dealership actually sold me the recall repair kit. i have the documentation and original part to prove this is the case. *ak also tail lights and dash lights are inoperable,head light switch has burned out, consumer states he should be reimbursed for the warranty work , consumer states he has in his possession the recalled part and that hte dealership did not perform the work, that they claim they replaced, even though the warranty work was not performed by dealership the ford motor company was billed for the warranty repairs.*jb
04/01/200003/01/1999
 I only have 2 speeds on my heater blower,lo and 2. i also have had smoke comming from under the dash or from a heater vent when the heater has been on. when i go over a bump regardless of how small there is a thump sound that comes from the trunk area. the suspension system seems to hit really hard with any kind of bump in the road. i also had to have the headlight switch assy fixed according the recall because of taillight and panel failure.*ak
06/01/1999110/10/1998
 Battery drained several times possibly due to recall related component failure. nlm
10/06/19996
 Received recall notice #99v103000. contacted dealer. took vehicle for repairs, which was done. the remedy had failed. took vehicle back to dealer at least 6 times afterwards. each time the remedy failed. mechanic is ordering a different light switch after putting in relay switch. *ak
08/22/1999
 Terminal at the headlight switch and wires was damaged which caused anti- freeze to leak . *ak
06/01/1999110/10/1998
 Battery drained several times possibly due to recall related component failure. nlm
EXTERIOR LIGHTING - TAIL LIGHTS
09/23/2005119533208/19/2005
 Dt: the consumer stated that 1997 ford contour was having a problem with the interior lights and the tail lights. the consumer bought the vehicle used, and ford told her that the taillights were on recall 99v133000 and was already fixed. the dealership will not fix the vehicle again. the consumer did not want to pay for the repairs, and she wanted some one to fix it. the consumer has only owned the vehicle for one month. the car is at the dealership right now being checked.*ak
10/01/2004130000110/01/2002
 Headlights overheated, causing the electrical harness to melt.*ak the consumer noticed that the vehicle lights were not working. nhtsa campaign id number : 99v103000. the problem has not been corrected as of yet. *tc
05/19/2001101/01/1999
 I carried my car to the dealership for recall service. the dealership never completed the recall work, but did bill ford for it. the dealership later offered to fix the symptoms that the faulty parts were causing for a fee or $279. i did not have $279 at the time to pay for the service so i purchased the parts for $101. after i had installed the parts, i saw a note in the package that described what the dealer sold to me. the dealership actually sold me the recall repair kit. i have the documentation and original part to prove this is the case. *ak also tail lights and dash lights are inoperable,head light switch has burned out, consumer states he should be reimbursed for the warranty work , consumer states he has in his possession the recalled part and that hte dealership did not perform the work, that they claim they replaced, even though the warranty work was not performed by dealership the ford motor company was billed for the warranty repairs.*jb
EXTERIOR LIGHTING - TAIL LIGHTS - SWITCH
1
 Tail light inoperative. yh
EXTERIOR LIGHTING - TURN SIGNAL - FLASHER UNIT
05/29/200378000110/28/1998
 Turn signal makes clicking noise when signal not in use. signals do work. this lasted on/off for 7 months, then smoke started coming out of steering column. *ak
01/31/20013012/01/1997
 Transmission floor shift lever button would stick making it very hard to get out of park into gear repair done by ford replaced shift actuator & solenoid. turn signal makes clicking noise when signal not is use. signals do work.
07/05/1997905/01/1997
 Since this car was new i have replaced the rear signal bulbs 3 times myself before bringing the car in for service. since then i have had this car at the dealer no less than 5 times in the last 3 years for signal lights. they have replcaced the bulbs 5 times mostly drivers side. replaced defective bulb sockets and poor wiring(loose connections).i was told that the bulbs on both rear signals were replaced the last time at the dealer.i also noticed heat damage on some of the sockets.i really don't think everything is ok.