Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION | ||||||||||||||||
| 08E033000 | FEDERAL-MOGUL CHASSIS PRODUCTS | E (Equipment) | 6903 | 05/22/2008 | MFR | FORD MOTOR COMPANY | 04/14/2008 | 04/17/2008 | ||||||||
| Defect Summary | Federal mogul is recalling 6,903 aftermarket ball joint assemblies shipped between november 9, 2007 and march 26, 2008, which may have been packaged with incorrect nuts. the part numbers packaged with incorrect nuts are: k7147, k7329, k8683, and 104353. these parts were made for use on the various vehicles listed above. | |||||||||||||||
| Consequence Summary | The nuts included in the packaging for these ball joint assemblies are missing the intended prevailing torque (self-locking) feature. if the incorrect nut was to become loose, the joining members may loosen leading to a separation of the ball joint. this may result in loss of vehicle control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal mogul will notify owners and replace the parts free of charge. the recall began on may 22, 2008. owners can contact federal mogul at 877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joint assemblies and has no relation to any original equipment installed on vehicles manufactured by the vehicle manufacturers.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 6091738 | 05/01/1999 | 6091738 | Some vehicles may exhibit a vibration at 60 - 70 mph (100 - 115 kph). *tt | 11/14/2000 | |
| 11499 | 04/01/1998 | 613756 | Exhibiting a noise in the front of the vehicle and possibly caused by a front stabilizer bar or link noise. *tt | 08/01/2000 | |
| 7344 | 11/01/1999 | 610781 | Some vehicles may exhibit a vibration at 60-70 mph. *tt | 05/15/2000 | |
| 13364 | 10/01/1999 | 609651 | Customer may comment on vibration at 60 - 70 mph at cruise. *tt | 04/05/2000 | |
| 13387 | 10/01/1999 | 609663 | Vehicles with rear disc brakes may exhibit a squeak in the rear suspension area. *tt | 04/05/2000 | |
| 9912781 | 05/01/1999 | 607100 | Experiencing vibration at 60 - 70 mph (110 - 12- kph). *tt | 09/13/1999 | |
| 6320 | 06/01/1999 | 606800 | Concerns with vibration at 60 - 70 mph. *tt | 09/02/1999 | |
| SUSPENSION - FRONT | |||||
| 982462 | 04/01/1998 | 603528 | Some vehicles may exhibit a noise in the front of the vehicle. *yc | 02/24/1999 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 15241 | 01/01/2002 | 630024 | Some vehicles may exhibit a noise that appears to come from the front wheel bearings. *tt | 04/11/2002 | |
| 15241 | 09/01/2001 | 625783 | Some vehicles may exhibit a noise that appears to come from the front wheel bearings. *tt | 12/03/2001 | |
| SUSPENSION - REAR | |||||
| 9746 | 02/17/1997 | 51688 | Transaxle- cd4e- harsh shift and/or engagement- diagnostic trouble code (dtc) 628 or p0741- service tip. *jd | 06/27/1997 | |
| BC0501961111 | 11/11/1996 | 50767 | Squeaks from the rear suspension. *tw | 06/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 12/01/1997 | |||
| When driving there is a vibration in the steering wheel, and when brakes are applyed the steering wheel shakes more. dealer contacted, and cannot remedy the problem. states the problem is normal. problem still exists. provide further information. *ak | |||
| SUSPENSION - FRONT | |||
| 1 | 04/01/1998 | ||
| Consumer states vehicle exhibits problems with the front end, the sway bar was replaced along with the front wheel bearings, the bearings were being replaced one after the other so the consumer requested to have them both replaced at the same time to even out the wear, however ford declined, now there is a noise in the front end that can not be remedied, the dealer has replaced several things at consumers cost, however will not reimburse consumer for the unnecessary repairs made to try and fix the noise. *slc | |||
| 1 | |||
| Vehicle excessive tire wear due to front end alignment problem. yh | |||
| Wiring harness malfunctioned/shorted out. also, when turning left, vehicle made a knocking noise. *ak | |||
| 1 | 09/16/1997 | ||
| While driving vehicle at 45 to 50 mph steering wheel vibrates, cause unknown. also, vehicle has excessive brake noise. *ak *jb | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 1 | 09/20/1997 | ||
| Vehicles control arm failed causing the vehicles front wheel to fall off. | |||
| 1 | 09/20/1997 | ||
| Control arm failed causing the right front wheel to fall off the car.(attorney for consumer). | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 10/01/2000 | 13 | 10/01/2000 | |
| I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! there are more parts that i had replaced but i can't remember all the names of the parts there are too many!! my check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i believe that those are too many items for a 1997 to go wrong on. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 10/01/2000 | 13 | 10/01/2000 | |
| I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! there are more parts that i had replaced but i can't remember all the names of the parts there are too many!! my check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i believe that those are too many items for a 1997 to go wrong on. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 10/01/2000 | 13 | 10/01/2000 | |
| I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! there are more parts that i had replaced but i can't remember all the names of the parts there are too many!! my check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i believe that those are too many items for a 1997 to go wrong on. *ak | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 03/14/2005 | 123000 | 1 | 07/10/2001 |
| 1997 ford contour gl 4 cyl 123,000 miles. my right front coil spring is broken and the other three look to be heavily rusted and cracked. i have called the dealership and they have no information about the tsb 98m04 about which i was never notified.*ak | |||
| 10/01/2000 | 13 | 10/01/2000 | |
| I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! there are more parts that i had replaced but i can't remember all the names of the parts there are too many!! my check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i believe that those are too many items for a 1997 to go wrong on. *ak | |||
| 04/01/2002 | |||
| Remedy for recall is not properly designed. there are two bolts that hold the cylinder like case around coil that are about 1 or two inches away from tire itself. *ak | |||
| 03/17/2001 | 1 | 05/01/2000 | |
| Front coil spring failed and caused tire to explode. *ak | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 10/01/2000 | 13 | 10/01/2000 | |
| I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! there are more parts that i had replaced but i can't remember all the names of the parts there are too many!! my check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i believe that those are too many items for a 1997 to go wrong on. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 10/01/2000 | 13 | 10/01/2000 | |
| I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! there are more parts that i had replaced but i can't remember all the names of the parts there are too many!! my check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i believe that those are too many items for a 1997 to go wrong on. *ak | |||
| 04/28/2002 | 10/17/2001 | ||
| Twice i have had to replace the front wheel bearings since i brought the car. *nlm | |||
| 01/05/2001 | |||
| Three replacements of front wheel bearing, and one replacement of right rear bearing, all replacements made from two different dealers. feel free to provide any further information.*ak | |||
| 10/22/2000 | |||
| While driving there was a continuous rubbing noise coming from the tires. took vehicle to dealer and they said front tires needed replacement. consumer replaced two front tires. 2 months later, noise continued. consumer put all new tires, and noise continued, and got louder and louder. consumer took vehicle to dealer, and they said it was front wheel bearings. *ak | |||
| 02/06/2001 | |||
| Consumer took vehicle to dealership/mechanic for a roaring noise coming from front end. this noise would become louder with speed. dealer stated that problem was with bearings of vehicle. please provide any additional information. *ak | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 01/05/2001 | |||
| Three replacements of front wheel bearing, and one replacement of right rear bearing, all replacements made from two different dealers. feel free to provide any further information.*ak | |||
| SUSPENSION - REAR | |||
| 05/01/2000 | 2 | 06/01/1997 | |
| Rear suspension creaking noise has been persistant, fixed 4 times by dealer, yet problem persists; fuel gauge floats cannot seem to be fixed (3 new guages, 2 fuel senders, 1 new fuel tank & float). *ak | |||
| 02/19/2000 | 4 | 01/01/1998 | |
| Took my car in for rattling when driving and steering. they ordered tack shield and bolts. took it back in, they installed parts and said it didn't fix the problem. had to order rack and pinion. kept the car until that came in and installed it. a few days later it started squealing and smoking. took it back in and they said it was leaking power steering fluid but they didn't know why. they kept it for a week, decided it was a defective part and installed another rack and pinion. got it back and it was still rattling and now it has a low growl sound at an idle. took it back. they had to replace the idler pulley and the right swade bar link. the growl is still there but they're saying that is now normal. it is not normal. it was not there until they started screwing around in there. this car is a piece of junk! *ak | |||
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | |||
| 03/14/2005 | 123000 | 1 | 07/10/2001 |
| 1997 ford contour gl 4 cyl 123,000 miles. my right front coil spring is broken and the other three look to be heavily rusted and cracked. i have called the dealership and they have no information about the tsb 98m04 about which i was never notified.*ak | |||