Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 15065 | 07/01/2001 | 621067 | Some vehicles may exhibit a/c discharge air temperatures differences of greater than 10 degrees f from registers on left side of dash than on right. *tt | 09/06/2001 | |
| BC106019705 | 05/01/1997 | 52881 | Climate control system vacuum motor links falling off may be repaired by adding the appropriate size internal star washer retainer to the end of the shaft after installing the link. *tw | 09/18/1997 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 99M08 | 09/01/1999 | 6089618 | Owner notification program providing additional coverage for replacement of the blower resistor and attached wire connector. this additional coverage is provided in case the vehicle owner epxeriences durability concerns with these compone | 02/09/2000 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 99M07 | 09/01/1999 | 6089622 | Owner notification program for additonal coverage on heater blower switch, resistor and attached wire connectors replacement. this additional coverage is provided in case the vehicle owner experiences durability concerns with these compo | 02/09/2000 | |
| 99M01 | 11/01/1999 | 99M07 | 6089626 | Owner notification program providing additional coverage for replacement of the blower switch, resistor and attached wire connectors. this additional coverage is provided in case the vehicle owner experiences durability concerns with thes | 02/09/2000 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| 12164 | 11/01/1998 | 613179 | Some vehicle may exhibit a/c or heater blower air that flows from the defrost vents only. *mjs | 06/19/2000 | |
| 985197 | 11/01/1998 | 613010 | Some vehicles may exhibit a/c or heater blower air that flows from the defrost vents only. *mjs | 06/16/2000 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 976007 | 07/01/1997 | 605794 | Information on selecting system description within the bce module reporgramming tool - fixed 7/97. *tt | 06/13/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/14/2006 | 128000 | 1 | 01/02/1999 |
| Drivers side door window crank shaft (manual window) snapped off clean inside regulator leaving window utterly inoperable. this happened during normal operation of window during normal operating conditions and warm weather. dealer claimed it happens a lot. very dangerous if vehicle was in a fire, accident, submerged in water etc. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 06/01/2001 | 03/01/2099 | ||
| During the winter i turned on my heating unit and it would not blow unless it was on high. i would have to constantly turn my heat off and on because it would be too hot then too cold. i noticed on real cold days the heating system would malfunction on milder days the heating system would work correctly. my window would get off tract and i would have to constantly set the window in place while i raise the window. took the car to the dealer and they could not find anything wrong with it.*ak | |||
| Smelling a burnt odor coming from the heater vents. | |||
| 02/10/2002 | |||
| After taking vehicle to the dealership twice for recall 01v230000 and 01v255000 repairs none of the two recalls were done properly. name of the dealer is brad martin ford in youngstown oh 330-793-2444.*ak | |||
| 10/01/2001 | 1 | ||
| Consumer received notification that vehicle was affected by recall 01v230000. dealership examined vehicle, but performed no repairs in accordance with description of corrective action. *ak engine light illuminated due to faulty o2 sensor. *jb | |||
| 09/17/2001 | 1 | 07/28/1998 | |
| After receiving recall 01v23000 notification for heater blower resistor, an attempt was made to have recall repairs done by local dealer, dealership informed consumer that unless problem described in recall was occurring, vehicle would not be serviced, *ak consumer contacted nhtsa who suggested another dealer and was given an immediate scheduled appointment, vehicle has had recall repairs. *slc | |||
| 07/07/2001 | 0 | ||
| While driving in fog and turning on defroster it won't work on low, but will work on high. this could cause a bad accident because defroster has a delayed reaction, and while driving windows are still fogged up. consumer has yet to contact the dealer. please provide any further information.*ak | |||
| 1 | 07/01/1997 | ||
| Transmission has a defect, there is a slip when you applying gears. also, brake pedal goes all the way down to the floor, and grabs a little bit. dealership is aware of problem. brakes have failed, on one occasion consumer almost hit a child, brake pedal slips from under foot. emergency brake is only effective 50 percent of the time. transmission intermittently changes gears roughly, at times jarring occupants in the vehicle. possible electrical problem: light of the clock has burned out twice, consumer states there are shorts in the dashboard, causing the heater or a/c to only have one speed working, dome lights work intermittently, light under dash works intermittently, warning bell does not chime all the times it should, consumer states a sensor causes heater to act as the ac and vice versa. hinges not made properly, causing door movement while opening/closing, does not stop when it should. seat blet retarction does not have enough elast, causing it not to retract properly, has gotten caught in the door jam. alarm system has failed. wheel cover cracked when a tire was being changed and another one fell off, consumer was not aware of the time or place it fell off. *slc | |||
| 02/10/2001 | 1 | 03/01/2000 | |
| While driving in a snow storm i smelled something that smelled like an electrical fire, the blower motor stop running. i played with the switch and only high worked. i turned the fan off. this forced me to drive with the choice of a potential fire or seeing out of the winshield. the next day i purchased a new blower motor relay from a ford dealer. when i went to replace it i noticed that the connector to the resistor was melted to the resistor, there were bare wires on the harness side of the connector. i went to the ford dealer and purchased a new connector. what a surprise to find that they had a connector in stock. this made me think that this must be a common problem. what will keep this from happening again and starting a real fire .*ak | |||
| 01/01/2001 | |||
| When filling gas tank with fuel fuel would spit back out. door chime fails to work when key is in ignition. heating system would go off, and then on whenever heat is on.*ak | |||
| 11/01/1998 | 8 | 11/01/1998 | |
| Air conditioner emits bad smell when running. also when heater is running. took vehicle to dealer 8 times. dealer could not fix problem. dealer stated contours have that problem. *ak *slc | |||
| 11/01/1997 | 11/01/1997 | ||
| 1)driver's power seat rocks from front to rear, replacing seat track made problem worse. 2) vents located to clear side window of fog do not operate when heat selector knob is set to hot. | |||
| 08/01/2000 | |||
| When the car is driven and you turn the heating system on your getting a musty smell. it happens on heating more than cooling. | |||
| 1 | 04/06/1998 | ||
| Consumer took vehicle to ford dealers 5 times, the problem still exists. the car fogs up under normal fall, winter, spring driving conditions. the defroster air conditioner will clear the front windshield, but not side windows and the back window cleared by using the rear window defroster,this creates a safety hazard and reducing driver visibility.*et | |||
| 11/01/1998 | 11/01/1998 | ||
| The dashboard vents that should clear fog and frost from the side windows does not function when the heat selector is set to hot. thus, it is next to impossible to clear fog and frost from the side windows in cool weather. the side mirrors are then useless. this appears to be a design flaw that affects all ford contours, and probably mercury mystiques. | |||
| 12/24/1999 | 1 | 05/01/1998 | |
| There was 6 recalls that i was contacted on, 2 of which i had in the shop twice because not fixed properly also my abs system went out on my car besides the heater blower and heat sensors which have been replaced twice. | |||
| 12/28/1998 | 2 | 08/01/1998 | |
| Fumes enter passenger compartment through heater vents after engine is warm. these fumes cause respiratory problems for vehicle occupants. may be similar to complaints registered under odi id 539092, 828169 | |||
| 1 | |||
| Oil fumes entering into vehicle. | |||
| 04/01/1998 | |||
| Consumer complained of unpleasant odor coming from vent whenever a/c or heater are turned on. vehicle been in/out dealer shop, and condition still unresolved. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 03/03/2005 | 79000 | 2 | 03/15/2003 |
| Recall campaign 01v230000 concerning heater blower resistor. on two separate occasions vehicle caught on fire while idling in the driveway. both times consumer extinguished the fire, and vehicle was taken to a repair shop. the mechanic determined that the heater blower was the cause of both fires. consumer contracted the dealer and the manufacturer. both confirmed that this vehicle was not covered under the recall due to vin. *ak | |||
| 07/30/2003 | 1 | ||
| Consumer states that heater fan has failed.*ak | |||
| 12/02/2002 | |||
| Consumer states that the dealership didn't do the recall for the heater blower properly, and after the recall was done the heater blower was inopervative. ts | |||
| 11/01/2000 | 12 | 11/01/2000 | |
| The vehicle stalled intermittently without warning. one day the vehicle stalled 12 times. the engine light has been illuminated since purchased. nlm the vehicle stalled the second day the consumer ever drove it. the blower on the a/c and heater failed. on one occasion the vehicle wouldn't start. it turned out the problem was with the alarm system. *nm | |||
| 1 | 11/01/2000 | ||
| The blower for the heaeter and a/c failed. nlm | |||
| 11/01/2001 | |||
| Consumer is calling to report that dealership refuses to provide rental car for the time that the vehicle will be remedied under recall for the heater blower resistor. please provide further details. *ak | |||
| 08/01/2001 | |||
| Consumer contacted dealer in reference to recall 01v230000. dealer and manufacturer stated this vehicle was not included in recall. heater blower resistor and air conditioning unit were inoperable. dealer neeed to replace blower switch.*ak | |||
| 09/01/1999 | 07/01/1998 | ||
| Engine check light would lficker on and off but now stays on while driving. have had it checked out no one can find the problem. air bag light flashes on and off while driving mostly when you apply brake. heater fan stoped working replaced it wasn't the problem, the pigtail connecting to a regulator box had shorted out and melted. ford place said the whole pigtail wiring had to be replaced cost about $400.00 to replace didn't have it done.*ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 07/01/2001 | 3 | ||
| Consumer stated the heater core is inoperative, will not blow out heat, took vehicle to dealer, and repaired it, but problem still exists. third time that problem has occurred, the problem is with the heater / air conditioner blower switch only operates on high speed. * jg *ak | |||
| Control switch for heater and air conditioner malfunctioned, cause unknown. please give any further details.*ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 03/19/2003 | 1 | ||
| The heater worked intermittently. *jb | |||
| 03/05/2003 | 1 | ||
| The heater was inoperative.*jb | |||
| 10/01/2001 | |||
| Parts are unavailable to complete recall01v230000 for heater blower resistor due to parts being unavailable.also , when the heater is on air does not get hot. please provide further details.*ak | |||
| 11/27/2000 | 1 | 04/01/1998 | |
| Heater operates intermittent, visual inspection shows wire connector and resistor pack melted. ford refuses to correct problem under the extended warranty, and ford motor company does not appear to want to get involved. i now find several other instances of this problem, and have never been notified. my wife drives this car, and this could have caused a fire, since my wife has the grandchildren with her an injury or death could have ocurred. the aggrevation comes from ford and the dealers with the so what attitude about my having to pay for the repairs and then see the warranty company about getting paid, and the fact that they never bothered to tell me about the problem, safety bulletin recalls 99m07 and 99m08. i have to find this out myself? looking through the data, seems ford has an electrical problem with this car, and are not fixing it, more than one report of dashboard fires, cars blowing up when starting, etc. *ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 05/14/1999 | |||
| After getter the recall part replaced for the fuel system, noticed that when the tank is filled the car would leak fuel from around the fuel pump. vehicle is leaking water in trunk area during rain, failed seal, replace rear back glass seal and reseal back glass. check engine light is on, weak, replace cannister purge and vapor canister. | |||
| 06/06/1999 | |||
| Driver's side seat belt locked up, had to untwist belt to use it. also, rear window fell out, nothing had hit it/ignition key switch would rattle when inserting key & taking it out, and sun roof lock was not working. sunroof could not be opened or closed . taking vehicle to dealer to check problems. *ak | |||
| 02/12/1998 | |||
| When driving at 45 mph the engine check light comes on and off.consumer is also having problems with the driver's side window and the back window wouldn't roll down. the dealer had to replace the relay part of the window. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 1 | |||
| Consumer states that the front passenger side power window gets stuck. *slc | |||
| 1 | |||
| Driver's window screeches as it goes down. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 01/07/2004 | 27000 | 1 | 03/01/1999 |
| The passenger's side rear view mirror came off without being impacted. this occurred while the outside temperature was 19 degrees. *ak | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 07/13/1998 | 2 | ||
| Moon roof motor failed and was replaced, however it still does not operate properly. windshield wiper was inoperative. *slc | |||
| 06/18/1998 | 6 | ||
| When pumping gas was difficult to start vehicle. a clicking noise was heard. new gas tank was installed. front and rear brakes were knocking and squealing. replaced three times. sunroof motor went out. replacement made. also, starter problems occurred. dealer contacted and repairs were made but problem still exists. provide further information. *ak | |||
| VISIBILITY - WINDSHIELD | |||
| 06/01/2001 | 03/01/2099 | ||
| During the winter i turned on my heating unit and it would not blow unless it was on high. i would have to constantly turn my heat off and on because it would be too hot then too cold. i noticed on real cold days the heating system would malfunction on milder days the heating system would work correctly. my window would get off tract and i would have to constantly set the window in place while i raise the window. took the car to the dealer and they could not find anything wrong with it.*ak | |||
| 1 | 01/01/1998 | ||
| Consumer driver and passenger side windows, when rolled up and down has squeak lines in the window like there is water trapped inside the window. nlm | |||
| 05/14/1999 | 1 | 08/28/1998 | |
| Window leaking due to loose seal. mjs | |||
| 07/10/1998 | |||
| When driving at night there is a reflection on the windshield, causing poor visibility, making it very difficult to drive at night. dealer determined the problem due to the plastic covering on the windshield which has dust underneath. dealer has yet to replace any parts. please provide any further details. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 2 | 05/08/1997 | ||
| Consumer states that when using washer selection, wiper will not stop. *tt | |||
| 10/10/1997 | 10/10/1998 | ||
| Windshield wiper fails to clean window properly. wiper replaced, problem still persist. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 07/13/1998 | 2 | ||
| Moon roof motor failed and was replaced, however it still does not operate properly. windshield wiper was inoperative. *slc | |||