Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
01/01/19011
 The front wheels on the 1998 ford contour were severely cracked. the rear of the wheel, the crack continued toward the rim, then curled to the right. *bf the vehicle was taken to the nearest ford dealer and was told that since the vehicle was out of warranty the manufacturer would not pay to replace the wheels . the consumer believes that the manufacturer should pay for replacing the wheels. *nm
10/16/2003630004
 This car has been nothing but problems, springs, brakes last 4 months,water pumps went at 63,000, tires wear out in less than a year, temperature gauges do not read right. engine races, solenoid went....very expensive to fix. i do not understand why everyone is having the same problems but no help? *la
111/01/1998
 The left front wheel bearing dust cover rubbs on the wheel. it gives the impression that a wheel bearing is bad.
07/24/20000
 Wheels have 12 holes on a 14 inches wheels where they are cracking and can pop out of vehicle. *ak
01/19/2000305/01/1997
 On january 15, 2000 i had my tires rotated on my 98 ford contour at a tire dealer. they informed me that the right rear wheel on my car was cracked all the way through and was dangerous to drive. they advised that i talk to the dealer from which i purchased this car. on january 19,2000 i took my car into sunset ford to have recall work done. at that time i informed them of the cracked wheel. they told me that wheels are not covered under warranty. i have an invoice from the dealer to verify their position. i left this same car at a repair shop on 5-1-00. they called me the following day to inform me that 3 of the wheels on this car are cracked all the way through. i contacted ford at their corporate headquarters on 5-3-00. they informed me that they have no recall notices out on this car for defective wheels, and therefore i am obligated to replace these wheels at my own expense. i have a warranty on this car which goes through 75,000 miles and yet the dealer and ford corporate refuse to replace these wheels. i will have to do so hoping to receive reimbursement from ford. the repair shop had my insurance company look at these wheels, and the adjuster concluded that the condition of these wheels make this vehicle unsafe to drive. please help. thanks, rob moll. *ak
08/29/1998
 While driving the vehicle front driver's side wheel broke off from the axle, causing a major accident. please provide additional details. *ak
WHEELS - CAP/COVER/HUB
03/13/2003460001
 The vehicle hub broke off while driving. *jb
09/09/2002
 Left front hub stuck/ broke while the vehicle was going though inspection. dealership is aware of problem.*ak
107/01/1997
 Transmission has a defect, there is a slip when you applying gears. also, brake pedal goes all the way down to the floor, and grabs a little bit. dealership is aware of problem. brakes have failed, on one occasion consumer almost hit a child, brake pedal slips from under foot. emergency brake is only effective 50 percent of the time. transmission intermittently changes gears roughly, at times jarring occupants in the vehicle. possible electrical problem: light of the clock has burned out twice, consumer states there are shorts in the dashboard, causing the heater or a/c to only have one speed working, dome lights work intermittently, light under dash works intermittently, warning bell does not chime all the times it should, consumer states a sensor causes heater to act as the ac and vice versa. hinges not made properly, causing door movement while opening/closing, does not stop when it should. seat blet retarction does not have enough elast, causing it not to retract properly, has gotten caught in the door jam. alarm system has failed. wheel cover cracked when a tire was being changed and another one fell off, consumer was not aware of the time or place it fell off. *slc
WHEELS - CENTER SECTION
12/01/1998212/01/1998
 The vehicle has had a roaring noise since the date of purchase coming from the rear hubs, the rear rims were also warped. nlm
WHEELS - LUGS/NUTS/BOLTS
04/26/20011004/24/2001
 While driving at about 5mph and making a right turn right front wheel came off due to loose lugs: nuts. dealer has seen vehicle. *ak consumer states the vehicle has experienced problems with the following: fuel filter, spark plugs, transmission, cv boot, brakes, air filter, wire, rotors need turning, timing gear, timing belt, and vehicle will not start. *slc
11/01/1998
 They did not check what was requested. i got charged for something that was not even asked to be checked. nosafety defect mentioned in summary. *ak
WHEELS - RIM
12/01/1998212/01/1998
 The vehicle has had a roaring noise since the date of purchase coming from the rear hubs, the rear rims were also warped. nlm