Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 9943 | 03/08/1999 | 604751 | Information regarding reprogramming powertrain control modules (pcms). *tt | 05/11/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 99152 | 07/26/1999 | 608431 | Information on the new flush and fill tool available through rotunda. *tt | 01/05/2001 | |
| 12119 | 11/01/1998 | 613138 | Some vehicles transmissions may exhibit a transmission fluid leak. *mjs | 06/19/2000 | |
| 0015 | 01/10/2000 | 612203 | Information regarding the new transmission cooler flusher- service tip. *mjs | 06/06/2000 | |
| 99249 | 11/29/1999 | 6090198 | This bulletin addresses an issue with the automatic transmission fluid seeping from the vent, resulting in fluid collecting on the main control assembly. *tt | 03/10/2000 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| 00611 | 03/20/2000 | 612924 | Some bi-fuel vehicles may require powertrain control module (pcm) replacement during service and may not run on cng or lpg., recalibration of the pcm/replacement. *mjs | 06/13/2000 | |
| 99147 | 07/12/1999 | 608423 | Information on using the service bay technical system (sbts) and new generation star (ngs) tester, and to update the powertrain control module (pcm) information charts. *tt | 11/24/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 03148 | 07/21/2003 | 10003748 | New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt | 10/29/2003 | |
| 985136 | 11/01/1998 | 613273 | Some vehicles with cd4e transmission may exhibit a transmission fluid leak. *tt | 06/20/2000 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||||
| 01181 | 09/17/2001 | 625715 | Brake shift interlock.*jb | 11/30/2001 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 0224 | 02/04/2002 | 630631 | Some vehicles equipped with the cd4e transaxle may exhibit harsh and delayed 1-2/2-3 upshifts after transaxle or turbine shaft speed sensor replacement, possible diagnostic trouble codes 628, 642, 645, 646, 647, 648, p0731, p0732, p0734, p0 | 04/19/2002 | |
| 00182 | 09/01/2000 | 618586 | Some vehicles may exhibit no forward gear ranges due to the misalignment of the forward / coast clutch cylinder snap ring with respect to the legs of the forward clutch piston. *jb | 04/17/2001 | |
| 12519 | 03/01/1999 | 6091763 | Cd4e transaxle may exhibit a no forward drive concern. *tt | 11/14/2000 | |
| 0019 | 01/10/2000 | 612301 | Information regarding several internal changes that have been implemented on the mrx-75 transaxle to improve shift efforts. *mjs | 06/07/2000 | |
| 99148 | 07/12/1999 | 608424 | Some 2.5l vehicles equipped with mtx-75 transaxle may not move. this may be caused by the differential gear failing. *tt | 11/24/1999 | |
| 99172 | 08/23/1999 | 607640 | Some vehicles may exhibit higher than expected engine rpm increase during a 2-3 upshift. *tt | 10/04/1999 | |
| 99175 | 02/23/1999 | 607645 | Some vehicles may have no forward engagement movement occurring although reverse engagement may be possible due to overdrive / reverse ring gear assembly causing a wobble and side loading of the forward clutch snap ring retainer. *tt | 10/04/1999 | |
| 99137 | 06/28/1999 | 606502 | Some vehicles may exhibit a no forward engagement. *tt | 08/26/1999 | |
| 12598 | 03/01/1999 | 605321 | Information regarding two cd4e transaxles added to ford quality renewal (fqr) program. *tt | 06/08/1999 | |
| 5823 | 03/01/1999 | 605229 | Some vehicles equipped with a cd4e transaxle may exhibit a transmission no forward engagement. *tt | 06/04/1999 | |
| 98242 | 12/07/1998 | 604054 | Powertrain control module (pcm) reprogramming information when replacing transaxle. *yc | 03/16/1999 | |
| 982311 | 11/23/1998 | 603725 | Minimal clearance of the cd4e transaxle to subframe makes transaxle installation and removal more difficult. *yc | 03/03/1999 | |
| POWER TRAIN - CLUTCH ASSEMBLY | |||||
| 13761 | 01/01/2000 | 612789 | Some vehicles equipped with 2.0l engines may exhibit symptoms of clutch slippage or no clutch engagement after performinb repairs to the clutch system. *mjs | 06/12/2000 | |
| 7923 | 01/01/2000 | 7923 | 612410 | Clutch will not engage after service. | 06/08/2000 |
| POWER TRAIN - DRIVELINE | |||||
| 7349 | 11/01/1999 | 610783 | Some vehicles equipped with 2.5l engine and cd4e transmission may exhibit a driveline rattle or clunking type noise during tip-in or transmission gear engagement. *tt | 05/15/2000 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 11791 | 08/01/1998 | 615292 | Some vehicles with cd4e transmission may exhibit a condition of no crank / no start in park. vehicle will crank and start in neutral. *tt | 01/12/2001 | |
| 4674 | 08/01/1998 | 615213 | Some vehicles with cd4e transmission may exhibit a condition of no crank / no start in park. vehicle will crank and start in neutral. *tt | 01/05/2001 | |
| 996041 | 05/01/1999 | 606956 | Vehicles may exhibit a hard to shift condition in cold weather. *tt | 09/08/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/22/2008 | 68000 | 1 | |
| 2 major powertrain failures. timing belt pulley broke at 68,000 miles. $600 to repair. automatic transmission broke at 85,000 miles. both occurred out of the blue. car has always been treated gently, all fluids have been changed consistently, and all routine maintenance has been completed on time. transmission must be replaced or rebuilt with a price tag of $2k-$3k. *tr | |||
| 03/14/2007 | 99279 | 3 | 03/08/2006 |
| I have a 1999 ford contour i bought it and 6 months later the timing belt went out this cost me $800.00 out of pocket after the warranty paid their part. drove it another 3 months when it stalled out and started sputtering i replaced the plugs, wires, ignition control box, and fuel filter and found a hose that had a hole in it from being melted after replacing all of that found the transmission to be leaking and no way to get to it easily. still ran crappy took it to a garage and was told they could not figure it out brought it home and it won't run anymore it still does not run not sure what else to do had to buy another vehicle to get to and from work while still paying on this one and can not use it anymore. this is my second ford and i will not ever get another one. and with all this going on when the mechanic shut the back passenger the glass shattered and it was shut normally. also the radio has issues. *tr | |||
| 10/22/2006 | 75000 | 2 | 03/20/1999 |
| The transmission on my ford contour went out after just 70,000 miles. of course it was after the warranty had ended. i did some research and found that other contours were experiencing the same problem. ford did not recall and i paid 3000 dollars for ford to replace it. along with the starter. also the battery for the car is an international battery which is for bmw's and international vehicles. ford is american yet made a car that needed an international battery. so a year and a half after the transmission was replaced sears has informed me that the transmission is leaking fluid and recommends i not drive the vehicle any more. while that happened the alternator went out on it. this car is junk and ford knows it!! yet they have done nothing about it!!! *nm | |||
| 07/29/2006 | 68158 | 1 | 07/26/1999 |
| While driving the vehicle on the highway, it lost power and would not respond to the gas pedal. i had to steer it to the shoulder and after a while it responded long enough for me to take it to a service station where it was diagnosed to have a defective fuel pump and flywheel. *nm | |||
| 06/01/2004 | 65000 | 6 | 11/01/1999 |
| Dt: the consumer could hear the radiator coming on/over and over again. previously it overheated in june 2004. when the consumer took vehicle to dealer for repairs they changed the thermostat, added more water to the radiator, and something else in the transmission area. when the consumer picked up the vehicle the problem recurred. afterwards, there was a rattling noise coming from the dashboard. they told her that it was due to a bracket that broke.. dealer replaced the radio. the consumer stated that the air conditioner was no longer working properly since they replaced the radio. also, the dashboard was loosening and there were wires showing. the front driver's side window knob came off. these were the only known problems with the vehicle at this time. there had been no accidents concerning these issues. *ak | |||
| 01/01/1901 | 1 | ||
| Consumer was able to rotate the ignition key to the lock position and remove it without the shift lever and transmission being in park. *ph *nm | |||
| 07/19/2004 | 35000 | 15 | 12/12/2002 |
| The tail lights became inoperable after four replacements. also, the windshield wipers did not work in low gear, and the running lights malfunctioned. *ak the electrical connector splice from the headlight switch opened. (the right side tail light was inoperative) the tail lights, front running lamps were out again, a fuse was bad and found some more wires in the trunk wired incorrectly, the dashboard lights and the license plate tail lights worked intermittently, there was a wiring short in the harness in the cowl area, there was a blown fuse in the exterior lighting, on another occasion, the #33 fuse was found open, the sunroof was inoperative due to a shorted motor, bad drive gear and two cables. *sc *jb | |||
| 06/21/2002 | 4 | 02/01/2002 | |
| While shifting vehicle from park into reverse vehicle will shift itself into neutral, and not allow consumer to move.*ak when coming to a sudden stop, the vehicle shifts itself into neutral. the vehicle vibrates when going at speeds between 50 and 65 miles per hour. a leak was found in the transmission that caused damage after driving around with low fluid. *jg | |||
| 04/21/2002 | |||
| Transmission shifts from drive to neutral and into any gear while driving at any speed. vehicle has not been inspected by dealer.*ak | |||
| 0 | |||
| While traveling on highway transmission locked up. then had it repaired, but later found out that it was not completely repaired. also, after about 2 weeks found out that it was a technical error that caused transmission to leak fluid.*ak | |||
| 01/01/2002 | |||
| Vehicle is making clunking noise that was coming from underneath hood. back lights were not working. o dealership was aware of problem.*ak | |||
| 01/01/2000 | |||
| In addition to the other defects i have listed on the questionaire, my vehicle occasionally does not go into forward gear, and then violently jerks into gear.*ak | |||
| 11/01/1998 | |||
| Problems started at 119miles, dealers either don't confirm problem or say it's normal for this car. multiple repair attempts at 4 dealers. severe vibration and pull at highway speeds are the tires (confired with my winter tires-no problem), klunking from front end when going over bumps, all dash warning lights come on during winter at idle-go out after restart or engine acceleration, front seats wobble side to side-dealer says normal for car-wan't present when new, pulsing front end shimmy on highway-not tire related-possible cv shaft issue-dealers stated npf, engine spark knocks under light loads-no change with different gas grades or brands-dealers says npf, headlamps go dim at idle-dealers says normal-not present when new, poor low beam visibility from headlamps, aluminum wheels are too porous-lose abnormal air amounts-dealer says npf. most of these have been since new or started within 1st year of new- no dealers has yet confirmed problems when they are readily apparent to others. in shop for over 3 months total since new. *ak (tiresize: p205/60r15)( dot number: tire size: p205/60r15 ) | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 12/11/1999 | 1 | 06/01/1999 | |
| Local ford dealer replaced transmission line and installed it wrong and damaged it. had to be replaced again. have receipt to prove it | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 08/16/1999 | 1 | 07/26/1999 | |
| Automatic gear shift lever does not perform as stated in the manual, the thumb button does not need to be pressed to change gears, the gear moved from drive to neutral with just a brushing movement forward while driving. mjs | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 07/14/2002 | |||
| While vehicle was parked it started on it own without keys being in ignition. had to remove battery cable.*ak | |||
| 06/21/2002 | 4 | 02/01/2002 | |
| While shifting vehicle from park into reverse vehicle will shift itself into neutral, and not allow consumer to move.*ak when coming to a sudden stop, the vehicle shifts itself into neutral. the vehicle vibrates when going at speeds between 50 and 65 miles per hour. a leak was found in the transmission that caused damage after driving around with low fluid. *jg | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 04/27/2005 | 30000 | 50 | 08/15/2001 |
| Well i had the worst experience ever in my life since i bought this car. i had this car repaired so many time i cant start to name off dates. i do know less than 6 months after i bought this car i drove to the beach less than 30 minutes always and it cut off. it started back up, but cut off 4 time before i got home. next day i had to take it to the dealer to repair it. since i had this car it has been nothing but a burden. i had to replace the ball joint once before, and as i write this letter it is being done again for a 2nd time. my heat and air stop working. heat only works on high, and my defrost take for ever to clear my windows. my door just wont stay closed it pops open while driving. on my passengers side on the floor. it gets soaked with rain everything. if its rainy and im driving my car makes a loud scratching noise. my brakes have to be changed every 3-4 months. shocks gave out less than a year after buying my car. my engine light wont go off. i took my car to over 3 ford dealers and many shops, and no can say why the light keep popping on. so today i dropped my car off to the shop to have brakes,door,engine light, ball joints and to see why the over drive off light keep blinking while im driving. this is the worst car ever made by ford. i know its nothing on my behalf why this car is so horrible because is know 4 other people who have or had the same problems as me. they were smart enough to get rid of this piece of | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 04/29/2007 | 42000 | 1 | 10/06/2005 |
| Tl*the contact owns a 1999 ford contour. while driving 40mph, the rear axle broke. the contact crashed into a tree. the weather was not a factor. the car was destroyed. the contact is aware of the safety risk involved due to a broken axle. the vin and engine size are not available. the current and failure mileage were 42,000. | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| 11/01/1998 | |||
| Problems started at 119miles, dealers either don't confirm problem or say it's normal for this car. multiple repair attempts at 4 dealers. severe vibration and pull at highway speeds are the tires (confired with my winter tires-no problem), klunking from front end when going over bumps, all dash warning lights come on during winter at idle-go out after restart or engine acceleration, front seats wobble side to side-dealer says normal for car-wan't present when new, pulsing front end shimmy on highway-not tire related-possible cv shaft issue-dealers stated npf, engine spark knocks under light loads-no change with different gas grades or brands-dealers says npf, headlamps go dim at idle-dealers says normal-not present when new, poor low beam visibility from headlamps, aluminum wheels are too porous-lose abnormal air amounts-dealer says npf. most of these have been since new or started within 1st year of new- no dealers has yet confirmed problems when they are readily apparent to others. in shop for over 3 months total since new. *ak (tiresize: p205/60r15)( dot number: tire size: p205/60r15 ) | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 06/01/2002 | 1 | 12/01/2001 | |
| I took car back the next morning after purchase, dealer claims there is nothing he can do, the engine light has been on since day one and i have taken it back twice, they replaced the differential sensor, it went off for about 10 mins and has been on ever since. now everything else seems to be going wrong with this car. | |||
| 02/15/2000 | 4 | 08/01/1999 | |
| I have had car in shop 4 different times,they changed to rotors and brakes the first time at 3,000 miles.they claim the rotors were warped from the factory. the next 2 times they claim the car is fine,the last time ( car is still in the shop since 2/15/00 this is written to you 3-09-00) they are replacing the front rotors and brakes again, they say they are replacing the defrost switch and a wiring harness,the engine drivetrain they don't know???. i have lost time at work and i don't fell safe in the car. i refuse to take my family anywhere in this car!!!!!. | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 1 | 05/01/1999 | ||
| Consumer states that vehicle went into reverse without any notice. *slc | |||
| 1 | |||
| Consumer states transmission failed without no warning that anything was wrong, and that manufacturer should be responsible for the expenses that consumer incurred due to the fact that vehicle had only 37,000 miles and is only two years old.*jb | |||
| I feel that there should be a recall on the standard transmissions by ford because there is defenitely something defective with this transmission.*ak | |||
| 07/14/2000 | 5 | 03/11/2000 | |
| When consumer steered to the left vehicle pulled more than intended. dealer inspected the vehicle & found nothing wrong.*ak the steering problem is caused by bad front end alignment. the transmission failed. broken motor mount was found. the heater failed too. *yh | |||