Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, HYDRAULIC
06E022000BRAKE PARTS, INC. E (Equipment)744003/20/2006MFRFORD MOTOR COMPANY03/13/200603/13/2006
Defect SummaryCertain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. when subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak.
Consequence SummaryLoss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
Corrective SummaryAffinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354.
NotesThis recall only pertains to aftermarket napa, raybestos, ac delco, aimco, carquest, and bendix brake hydraulic master cylinders and has no relation to any original equipment installed on daimlerchrysler or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
00V075000FORD MOTOR COMPANYfrom 08/02/1998 to 02/29/2000V (Vehicle)43620010/11/2000MFRFORD MOTOR COMPANY03/09/200003/14/2000
Defect SummaryVehicle description: passenger vehicles not equipped with the anti-lock braking system (abs). a pressure conscious reducing valve (pcrv) in the rear brakes may be subject to corrosion and result in malfunction, when operated in areas that use salt compounds on the roadway for de-icing or dust control.
Consequence SummaryIf both pcrv's malfunction, vehicle handling could be adversely affected during braking as a result of the rear wheels locking, increasing the risk of a crash.
Corrective SummaryDealers will install improved pcrv's in the rear brake system. this recall was expanded in september 2000 to include 1999 and 2000 ford contour, mercury mystique and cougar vehicles.
NotesOwner notification began april 3, 2000 for the 1996-1998 model vehicles and on october 11, 2000, for the 1999-2000 model vehicles.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
00S0309/01/2000618580Safety recall pertaining to brake pressure control reducing valve replacement. *jb04/17/2001
1270705/01/19996091681Some vehicles may exhibit a front brake groan. *tt11/09/2000
620105/01/1999607020Experiencing a front brake groan during city driving. *tt11/03/2000
9919409/20/19996090082Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement. *tt03/06/2000
998905/03/1999606409Some vehicles may exhibit a groaning noise from the front brakes during city driving. *tt08/19/1999
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT
0217609/02/200210008580Lamp-brake-invadvertent disabling of brake shift interlock. *mj08/05/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR
04/23/2005900007/19/2004
 Ever since we bought this vehicle (1999 ford contour) last august from gsa it has squealed when the brakes are applied. it had only almost 9k on it at that time. now with near 20k it squeals like metal and vibrates when the brakes are applied. mostly at around less than 40 mph that i have really noticed. the tires seem to be wearing unevenly, too after 2 alignments. seems to be fine other than that now that the electrical problem that was recalled was fixed.
01/12/20021
 Dash was replaced, but it was installed improperly. also, air conditioning system has leak, and will be replaced next spring. *la vehicle has had the following repairs or replacements: wheel bearings, brakes, tie rods, dashboard, intake manifold, passenger rear struts, left front dome lamp switch, left front speakers, and oygen sensor.*mr
SERVICE BRAKES, HYDRAULIC
05/21/20091600001
 Rear brake failure on 99 ford contour se contacted dutro ford zanesvile ohio said there was no recall on this car. *tr
08/24/20071000004
 Tl*the contact owns a 1999 ford contour. the vehicle stalls and makes a lot of noise during acceleration. the overhead lights and other interior lighting will not dim when the vehicle is turned off. the contact must remove the bulbs to dim the lights. when the key is inserted in the ignition, the ignition switch locks up. a mechanic stated that the front sway bar was leaking and the brakes, rotors, and struts were corroded and needed to be replaced. the purchase date and powertrain were unknown. the current and failure mileages were 100,000.
04/07/200312/31/2002
 1999 ford contour w/ 2 lit. engine and factory installed/authorized 8 brake system. safety hazard: potential loss of control due to improperly designed and/or factory installed brakes. trying to steer the car through evasive maneuvers while applying brakes is causing the car to shudder excessively. on apx april 7 i was in the left lane traveling northbound on i-71 apx 1 mile north of i-270. accident apx 1/4 of a mile ahead forced everyone to slam on brakes. car began to shudder excessively. had another car close on my tail and began to position myself to the left to bail out into median if necessary and any steering action other than perfectly straight ahead caused the shuddering to become even more extreme. haven't experimented with radical maneuvers while applying the brakes but i don't think it would be pretty. starting in march, 2003 i had noticed slight vibration driving. took car in to firestone for routine balance, alignment and rotation. after work done the car shuddered noticeably whenever brakes applied, particularly slowing down through 45 mph to 30 mph. returned car to shop and they worked on rotors and drums. there was no improvement. took car to 2nd firestone and had senior mechanic inspect. replaced rear drums with new but problem persisted, so he put old drums back on and suggested taking to ford dealer. took car to krieger ford. they repeated experiment with new drums with same result. they called ford hotline and were told that this was a known problem with 8 brakes. the only way to fix this is to install factory authorized 9 brake system per ford service bulletin 0009007. in other words ford knows it has a problem with the 8 brakes as designed and installed by ford but wants me to pay to eliminate this safety hazard. also this problem appears to have caused all of my rims to become somewhat warped, with one excessively warped. total cost is $523 for parts, $323 for labor, $100 for new rim. *nlm
SERVICE BRAKES, HYDRAULIC - ANTILOCK
04/13/200799098410/12/2003
 Vibration when brakes applied. this problem started before i even pulled off the lot when i bought it used. the dealership had supposedly fixed it. now, this was the second time that i needed to replace the rotors and brake pads. the first time i bought a set of tires, then got an alignment. was told i needed different tires since the vibration did not stop. bought more tires ,and was told that it had nothing to do with the alignment. today, my car would not accelerate. the check engine light came on, and i immediately took it to a repair shop. it's going to cost $120 just to have diagnostics done. i also heard strange noises from the back of the car every time i brake. i'm shopping for a new car tomorrow. i have yet to meet someone who can tell me exactly what was wrong with my car and fix it!*ak
12/19/20055120050002/20/2001
 I have observed an ongoing problem with my 1999 ford contour where the abs comes on whenever the brake pedal is pressed, especially at lower speeds (under 15 mph). i do not know what failed to cause this condition and offered to bring the car to a ford dealer for inspection, but they declined to have me do so. *nm
06/02/2005534881
 Dt: the contact's daughter's car had braking problems. the brakes lagged on reaction time in an emergency braking situation which resulted in the car being totaled. the air bags deployed, and no one was injured. the car was never taken to a mechanic to check the brakes.*ak
02/01/200560000108/01/2000
 The abs engaged continually due to corrosion in the tone ring apparatus. dealer says it is unusual, and will cost $600. *jb
05/08/20046
 My ford contour only has 69000 miles. already, brakes have had to be replaced twice, dashboard curling up about 6 inches and defrost cover has come loose blocking view, now the timing belt is going bad, had to replace to motor mount. fuel pump also went out.*ak
06/07/2003106/01/2000
 Airbags did not deploy when rear ended. my car was pushed into intersection. damage to car was bumper, had to replace mud guards and attaching hardware. contacted ford about my concern they said that the force probably wasn't great enough. everyone i spoke with asked about the airbags and were suprised when they didn't deploy as the force was greater than 20 miles an hour. *ak
10/19/20007
 Consumers has been to dealer for the same brake problem 7 times before and after recall 00v075001/manufacturer's recall 00s03/ rear brake valves was done. brakes sqeual when coming to a stop. dealer couldn't find a remedy.*ak consumer states brakes squeal and sometimes they feel like there is air in them, dealer has replaced rear brake drums, problem still continues. *slc
12/30/1999
 Brakes were not operable when applied. pedal went all the way down to floor and there was a sqeaking noise. dealership was aware of the noise. *ak
 When braking intermittently vehicle will hear a metal to metal grinding noise. manufacturer claims it is a normal characteristic of vehicle. cause is unknown.*ak
08/01/2000212/01/1999
 Since 12-15-99 i had cougar in service 3 times for water leak/ 2 times shift lock ,locked down because of brake light failure have complained about rear brake elco noise when backing up/ car hesitating at 50+ miles an hour /pulling to right when passing and giving the car more acceleration/car idling real high and wanting to take off when you first release the brake/ the windows not going up and down / the battery exploded/ the service was terrible at gateway the noise is still in the rear wheels . there is more where this came from the cougar will fall apart/ the engine or transmission is a problem . *ak( dot number: tire size: p/215/s0r1 )
08/18/19993
 Ongoing problem with vibration whenever brakes are applied. vehicle been inspected / repaired on three occasions. also, replaced rotors/pads, and rear drums. but problem still reoccurring. seeking help from nhtsa in this matter. *ak
08/30/1999
 Whenever brake are applied they cause a cracking sound. dealer notified and nformed consumer that it was normal for that vehicle. seeking help or additional informaton from nhtsa in this matter. *ak
03/04/19992
 Brakes would make grinding noises when applied. the tires are going bald. steering wheel feels real loose whn going over bumps or turning. the front end suspension would jerk & pull to the left. will be contacting dealer to have vehicle checked. *ak
04/01/1999
 Ongoing/intermittent problem wit brake system failing to operate properly. when applying the brakes vehi;le would experience extended stopping distance. vehicle has been in repair shop 11 on occasions, and nothing could be found.can nhtsa help in this matter. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
02/01/2002
 Driver was traveling at 30 mph when another driver crossed in front of consumer, consumer hit the brakes, and rear of vehicle hydroplaned and flipped ovedr 3 times. took vehicle to dealer, and they stated that the pcv was defective. please provide any further information.*ak
 When applying brakes pedal goes to floor, causing extended stopping distance, cause unknown. please give any further details.*ak
10/19/20007
 Consumers has been to dealer for the same brake problem 7 times before and after recall 00v075001/manufacturer's recall 00s03/ rear brake valves was done. brakes sqeual when coming to a stop. dealer couldn't find a remedy.*ak consumer states brakes squeal and sometimes they feel like there is air in them, dealer has replaced rear brake drums, problem still continues. *slc
11/08/19991
 While pulling into garage the consumer could not get the brakes to stop the vehicle resulting in the vehicle hitting a fence and damaging the front of the vehicle, consumer recieved recall 00v-075 regarding pcrv corrosion, consumer request that dealer look at brakes but they refused to check them unless she paid although vehicle was still under warranty. nlm
1
 The brakes make a constant grinding noise and mostly when the car is heated, the dealer states this is normal. *mjs
1
 During recall repair the vehicle was damaged with a broken brake line and grease was remaining all over the vehicle, consumer is not satisfied with the dealership and the recall repair (00v-075). *mjs
09/23/20001
 Lost control of vehicle and crash. vehicle was totalled. not sure if problem related to recall (00v-075). *cj
10/13/1999208/16/1999
 Brakes failed and replaced within the first month, after repair accident occurred due to lack of braking ability, during collision no deployment of the air bag and the seat belt came loose. *mjs
01/01/1999
 Ignore this message...testing the server. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
03/01/20010
 Front end vibrates/ shakes when applying brakes. pads and rotors have been replaced more than once, and the problem is still exists. dealership is aware of problem. *ak
12/30/1999
 Brakes were not operable when applied. pedal went all the way down to floor and there was a sqeaking noise. dealership was aware of the noise. *ak
08/30/1999408/01/1999
 Car has been in shop 1/2 of time owned for numerous problems. brake system had to be replaced in first two weeks and took company 4 weeks to order pads and rotors. alignment is constantly off, since day car was picked up. tires have been replaced once suppossedly,one is again wearing incorrectly and has very loud road noise. paint was bubbly, carpet laid wrong, now power window makes horrible noises going up and down. car has been more of a pain than anything i ever bought. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
03/11/20031
 When the consumer tried to apply the brakes the pedal went to the floor and caused extended stopping distance. *nlm
 When brakes were applied vehicle made a grinding noise. dealer said vehicle needed new brake pads. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
08/24/20071000004
 Tl*the contact owns a 1999 ford contour. the vehicle stalls and makes a lot of noise during acceleration. the overhead lights and other interior lighting will not dim when the vehicle is turned off. the contact must remove the bulbs to dim the lights. when the key is inserted in the ignition, the ignition switch locks up. a mechanic stated that the front sway bar was leaking and the brakes, rotors, and struts were corroded and needed to be replaced. the purchase date and powertrain were unknown. the current and failure mileages were 100,000.
10/01/20051
 Nhtsa website confirms 79 similar complaints of ford's known manufacture defects in dashboard assembly is a safety hazard that compromises the occupant/pedestrian saftey: warped dash panel and sprung out front defrost grill obstructs driver's view; loose grill strikes windshield while car in motion and could break it; deflects proper airbag deployment; proper airflow of defrost is deflected; ford knowingly manufactures and sells defective vehicles. then immediately issues a customer satisfaction program notice (in this case cps # 01b78) that has an expiration date designed to preempt manifestation of the defects by the customer. on my 1999 ford contour se, the defroster grill has sprung out and juts out of alignment so that the airflow from defrost mechanism is obstructed. dashboard warped and separated from windshield on the driver's side with the fissure spreading toward the passenger side. ford customer service declined to do repairs/replacement at no charge, stating ford is no longer liable because the customer service program expired august 2002. instead, the ford dealer service department offered me the loyal customer service deal of making the repair for cost of only $1638.12. i purchased the vehicle new in february 1999 for $18077.16 (financed price of $24318.40)!!! my car loan has been paid in full february 2004 with no late payments. my vehicle's routine maintenance was done by the ford dealer's service department. i am a second time ford owner; my previous vehicle was a 1992 ford tempo. however, lord willing, the 1999 contour will be my last. these are just some of the additional expenses i incurred seldom used a/c repair $275 faulty engine light 02 sensors replace $500 dealer cut brake roters too low $800. *nm
07/05/20038
 Several items first the dash bowed in from both sides,a month after picking the car up the air conditioner went out the dealership said my problem, the tires were bad we replaced them they are bad all the time have to be replaced more then a normal tire should , the car broke down last year on the highway again my problem the rotors and other things were bad somthing i as a consumer would not have known about , cannot get car inspected because the horn does not work and cannot be fixed due to airbag again my problem o yes was in a finder binder airbag did not work minor injries , the drivers seat rocks the rear seat belt will not work more problems this car is worth nothing i on;y drive to and from work in it and the way it is falling apart youd think i travel across country in it ...this is not a good car to ever purchase will never buy from ford again!!! srb this prblems have been on going from 2000-2003. *ak
06/17/2002112/01/2098
 Replacement brake rotors was only three weeks old. rotors separated, did not retreive broken item from repair shop.
05/18/20010
 While driving would step on t brakes pedal and brakes will vibrate. front rotors had to be replaced, and deffect is still there. *ak
10/30/1999110/22/1999
 While traveling at slower speeds driver heard a 'rubbing' sound, consequently had rotors turned and then replaced. *ak
05/01/20000
 While driving consumer would feel brakes rubbing and grinding. took vehicle to dealer, and they turned the rotors. but, problem has reoccurred. *ak
09/01/19997
 When brakes are applied over 30mph there is severe vibration in the front of the car. contacted dealer , and they replaced wheels, and turned the rotors and drums in the rear. car has been repaired 7 times for this problem. *ak *ml
02/15/2000408/01/1999
 I have had car in shop 4 different times,they changed to rotors and brakes the first time at 3,000 miles.they claim the rotors were warped from the factory. the next 2 times they claim the car is fine,the last time ( car is still in the shop since 2/15/00 this is written to you 3-09-00) they are replacing the front rotors and brakes again, they say they are replacing the defrost switch and a wiring harness,the engine drivetrain they don't know???. i have lost time at work and i don't fell safe in the car. i refuse to take my family anywhere in this car!!!!!.
 When the brakes are applied vehicle vibrates. dealer has replaced the rotors.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM
09/01/19997
 When brakes are applied over 30mph there is severe vibration in the front of the car. contacted dealer , and they replaced wheels, and turned the rotors and drums in the rear. car has been repaired 7 times for this problem. *ak *ml
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
13
 The vehicle had poor gas mileage. the drivers window jammed. the rubber piece around the frame of the right side rear passenger's seat constantly came off. the shoulder harness on driver's side and in the rear seats twisted and jammed. the dashboard cover came loose. the radio operated poorly. the trunk latch often required multiple pulls to open the trunk. the air bag light intermittently came on. while driving there was a whining/grinding noise. *ak *nlm
10/23/2002106/01/2099
 Do to improper locating the rubber on the brake line unusual wear to rubber brake line. have picture. dt
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
10/02/2002
 Consumer states that while trying to slow down the consumer stepped on the brakes and ended up stepping on the accelerator also. contacted dealer mr
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM - HOSES, LINES/PIPING, AND FITTINGS
03/15/20011
 Recall 00 v 075 001brake /rear check valve: recall repairs was done in oct 2000. on above incident date vehicle experienced a rear wheel lock up while applying brakes at highway speed of 65 mph,. this forced vehicle into an embankment. manufacturer notified, and informed consumer that a representative will be sent out. *ak *slc