Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/08/2008 | 1 | ||
| New goodyear gs h tires purchased from sam's club in june '08 have little or no stopping or turning traction in wet weather. near collisions and sliding on turns. no accident yet. *tr | |||
| 03/06/2008 | 150170 | 1 | 09/03/2007 |
| Tire was purchased on 9-03-07 at walmart in north myrtle beach. today is march 6,2008. driving down the road and get the flat tire shudder. jack up car, pull off tire, slit my hand on threads on the interior. the part of the tire that is closest to the car is completely bald, and threaded. mileage at time of purchase 144,296. mileage today, when tire blew 150,177. *tr | |||
| 03/01/2003 | 3 | ||
| Nar 06/19/2003. *mr the consumer had his vehicle towed to vista ford approx 3 times in one month for a broken fuel pump that needed to be replaced.the vehicle had a b roken radio antenna and a vibration which was coming from the tires. in addition to all the other problems the dashboard was coming apart and the floor material under the hood of the driver and passenger seat was coming apart. ford has not offered any assistance in expediting fees and cost of repairs. please assist in resolving matters. *cb *jb | |||
| 02/01/2004 | 10/01/1999 | ||
| After 22k miles i have to replace the original tires 185/70/r14 on my ford contour se '99. i contacted general tire (the tires have 70k miles warranty). i was surprised to find out that general tire was not contracted by ford co to put tires 185/70/r14 on ford contour se. i contacted tire dealers, check websites and found that the only size 205/60/r15 is listed as an original equipment. the size 185/70/r14 is downsize tires, and tire manufactures will not honor the tire warranty if i put these tires on my contour se. this is one problem. the biggest issue is safety: do the tires 185/70/r14 provide the same safety features as 205/60/r15? i found that r15 tires could hold 400 lb more than r14 tires, provide better tracking control. and, i already know that, the r14 tires lasted only 22k miles. i try to convince ford co that because of the production defect my car - contour se 99 -was equipped with incorrect tires (185/70/r14 instead of 205/60/r15), and as a result of that the safety level of the car is less than it should be, and tire warranty is denied by tire manufacturers. the only fix is to replace the wheels (rim and tires). thank you. | |||
| 07/05/2003 | 8 | ||
| Several items first the dash bowed in from both sides,a month after picking the car up the air conditioner went out the dealership said my problem, the tires were bad we replaced them they are bad all the time have to be replaced more then a normal tire should , the car broke down last year on the highway again my problem the rotors and other things were bad somthing i as a consumer would not have known about , cannot get car inspected because the horn does not work and cannot be fixed due to airbag again my problem o yes was in a finder binder airbag did not work minor injries , the drivers seat rocks the rear seat belt will not work more problems this car is worth nothing i on;y drive to and from work in it and the way it is falling apart youd think i travel across country in it ...this is not a good car to ever purchase will never buy from ford again!!! srb this prblems have been on going from 2000-2003. *ak | |||
| 08/01/2002 | 38858 | 2 | 08/04/2001 |
| Both passenger front and rear tires blew out at the sidewall, the vehicle left the road way and flipped over. one tire blew while the vehicle was sitting and the other while pulling into a parking lot. the consumer had the second failed tire in their possession. *jb *ph | |||
| Only 17,000 miles on my car & the tires need to be replaced already | |||
| 1 | 05/01/1999 | ||
| Consumer states all four tires were replaced within only 6 months of purchase, no specific tire information given. *slc | |||
| 03/27/2002 | 1 | 11/01/1999 | |
| This tire was always properly maintained, and had not been abused. it failed with little warning. maybe 5 to 10 seconds of vibration prio to failing.*ak (dot number: unkown tiresize: p18570r14) | |||
| 0 | 07/29/2001 | ||
| Firestone firehawk lta p205/60r15 m+s 25213 ur bm06368. has knot on front tire. | |||
| 11/01/1998 | |||
| Problems started at 119miles, dealers either don't confirm problem or say it's normal for this car. multiple repair attempts at 4 dealers. severe vibration and pull at highway speeds are the tires (confired with my winter tires-no problem), klunking from front end when going over bumps, all dash warning lights come on during winter at idle-go out after restart or engine acceleration, front seats wobble side to side-dealer says normal for car-wan't present when new, pulsing front end shimmy on highway-not tire related-possible cv shaft issue-dealers stated npf, engine spark knocks under light loads-no change with different gas grades or brands-dealers says npf, headlamps go dim at idle-dealers says normal-not present when new, poor low beam visibility from headlamps, aluminum wheels are too porous-lose abnormal air amounts-dealer says npf. most of these have been since new or started within 1st year of new- no dealers has yet confirmed problems when they are readily apparent to others. in shop for over 3 months total since new. *ak (tiresize: p205/60r15)( dot number: tire size: p205/60r15 ) | |||
| 2 | 07/01/2000 | ||
| No summary listed for above vehicle. *ak (tiresize: 2056015t)( dot number: tire size: 2056015t ) | |||
| 05/23/2000 | 5 | 07/01/1999 | |
| I have had this vibration as far back as the original tires. i paid for a balance and alignment due to unusual tire wear. the ford dealership charged me $87 for the service. i was informed in writing that i had defective tires and would not be able to fix the vibration until i replaced the tire. once i replaced the tires $339.96. i still had the vibration. i took the vehicle to the ford dealer and i was informed in writing that i had 2 defective tires. i took it back to the store that i purchased the tires from and ended up upgrading to a more expensive tire since the could not remedy the problem. (cost $67.52)i went back to the ford dealer and they rolled up 517 miles on my vehicle and informed me that i had a defect that could not be fixed. they showed me a service bulleting from ford that stated a procedure to follow and then stop even if the vibration was not eliminated. i contacted ford customer service and they asked me to return to the dealership for another try. another 400-500 miles were rolled up on my car and the problem still exists. i contacted ford service again and they are sending me back to the dealership. what the hell is going on? if my tires fail or i have another failure, who is going to cover my costs and be liable. who is going to cover the expenses have already incurred?*ak (tiresize: 205/60r15)( dot number: tire size: 205/60r15 ) | |||
| 2 | |||
| Tires rotated, right front tire plugged at 18,000 because of slow leak. *cj | |||
| 10/24/2000 | 1 | 03/01/2000 | |
| Inside tire wall blew. noise like an explosion. no road hazard hit during history of car. manufacturer said damage had to be caused by road hazard since a defective tire never leaves their plant. they were not helpful.*ak (tiresize: 215/50zr16)( dot number: tire size: 215/50zr16 ) | |||
| 04/01/2000 | |||
| These tires are an accident waiting to happen. *ak | |||
| 09/18/2000 | 1 | ||
| Possible steering failure, vehicle swerved from side to side out of control causing injury to consumer, consumer also suspects possible firestone tire failure could have caused loss of control. *slc | |||
| 1 | 04/04/1999 | ||
| Pe-00-020; original equipement on a 1999, ford vehicle, tire size is believed to be 15 inches wide, band tires, dot number not available, tires have 7,873 miles on them. when driving in bad weather conditions on ice and snow, consumer noticed no tire traction, which caused poor vehicle contorl. *ak | |||
| 08/01/2000 | 2 | 12/01/1999 | |
| Since 12-15-99 i had cougar in service 3 times for water leak/ 2 times shift lock ,locked down because of brake light failure have complained about rear brake elco noise when backing up/ car hesitating at 50+ miles an hour /pulling to right when passing and giving the car more acceleration/car idling real high and wanting to take off when you first release the brake/ the windows not going up and down / the battery exploded/ the service was terrible at gateway the noise is still in the rear wheels . there is more where this came from the cougar will fall apart/ the engine or transmission is a problem . *ak( dot number: tire size: p/215/s0r1 ) | |||
| 08/02/2000 | 1 | 11/11/1999 | |
| While driving down the road consumer could hear noise from the tires, and front tires were spliting accross the middle of the tread and some of the steel belts are sticking out. the tires in question are firestone firehawks gta's made in mexico p205/60r15 90t m+s and dot # v6un1ph298 *ak | |||
| 1 | |||
| High performance tires purchased with the vehicle slip and slide in the snow because it is made for dry pavement. yh | |||
| 03/04/1999 | 2 | ||
| Brakes would make grinding noises when applied. the tires are going bald. steering wheel feels real loose whn going over bumps or turning. the front end suspension would jerk & pull to the left. will be contacting dealer to have vehicle checked. *ak | |||
| TIRES - MARKINGS | |||
| 10/31/2005 | 1 | ||
| Hello, i am the customs advisor for my base and have an individual who's tires do not have the letters dot imprinted on the sidewall. they are on the database of compliant tires and have ratings within standards. can these tires be imported into the u.s.? *nm | |||
| TIRES - TREAD/BELT | |||
| 04/13/2007 | 99098 | 4 | 10/12/2003 |
| Vibration when brakes applied. this problem started before i even pulled off the lot when i bought it used. the dealership had supposedly fixed it. now, this was the second time that i needed to replace the rotors and brake pads. the first time i bought a set of tires, then got an alignment. was told i needed different tires since the vibration did not stop. bought more tires ,and was told that it had nothing to do with the alignment. today, my car would not accelerate. the check engine light came on, and i immediately took it to a repair shop. it's going to cost $120 just to have diagnostics done. i also heard strange noises from the back of the car every time i brake. i'm shopping for a new car tomorrow. i have yet to meet someone who can tell me exactly what was wrong with my car and fix it!*ak | |||
| 09/22/2006 | 61901 | 4 | 07/02/2003 |
| Dt*: the contact stated after purchasing two continental tires, the steering wheel wobbled and vibrated so badly the vehicle could not be controlled. an independent tire dealership determined the belts frayed and one tire had a broken belt. the vehicle was properly aligned after purchasing the tires. the tires were continental, size 205/6015. continental asked the contact to take the tires to another dealership. this dealership requested the contact send the tires to them. updated 10/18/2006 - *nm | |||