Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 02/20/2002 | |||
| While stopping at a red light consumer was rearended, and seat broke off the track.*ak | |||
| Driver's seat stays loose and will rock back and forth. consumer has asked dealer to replace seat, but dealer will not replace it.*ak | |||
| 02/17/2001 | 1 | 07/01/2000 | |
| Replacement seat track starting to fail, feeling a rocking in the driver side seat. *ak | |||
| 01/01/2001 | 1 | 10/01/2000 | |
| Driver's seat is loose, affecting driver control of car. additionally, loose seat also presents safety hazard in event of a crash. two dealers acknowledge problem but both were unwilling to fix. they justified their refusal to fix by suggesting the need for a recall since all contours have the same problem. one dealer even used the term defect to describe the problem. *ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 08/15/2003 | 64200 | 3 | 11/27/1999 |
| 2000 ford contour se sport automatic, 64,200 miles. my pregnant wife and i were rear ended by a man in a ford cargo van doing about 40 mph, not paying attention. conditions were sunny and warm, about 1:15 pm. i was the driver and was at a complete stop, waiting for a ford taurus in front of me to turn left onto a side street. during the collision the front driver and passenger seats broke into a reclined position (we both ended up looking at the roof because of the seat position) which would have crushed the legs of rear seat passengers. the front passenger seat belt became unbuckled as well. i was pushed into the taurus but the air bags did not deploy. vehicle was a total loss. *la | |||