Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
 Hydraulic controls within the steering gear box do not center, causing loss of steering control. please give any further details.*ak
02/01/2000
 Vehicle wanders when traveling at highway speed. steering feels like there is no control. dealer replaced steering box. but, problem continued & delaer couldn't adjust it anymore. wheel alignment couldn't be done because of the steering box adjustment. *ak
STEERING - GEAR BOX - SHAFT PITMAN
101/07/1994
 Steering pittman arm broke off at taper due to not being seated in center link. *aw
STEERING - LINKAGES
04/07/2002202/01/2002
 Vehicle wanders all over the road. took vehicle to mechanic, and had vehicle aligned, but problem still exists. consumer took vehicle to ford. ford adjusted steering box, and stated that replacing gear box may not correct the problem. *ak the dealer lowered the tire pressure as a possible solution for the steering problem. the pitman arm and idler arm had been replaced. *yh
02/05/2001103/01/1994
 No summary listed for above vehicle. *ak
205/01/1994
 On upper mt. road, lewiston, ny while making right turn car squeled to a stop, found both
08/01/19941
 Steering linkage control arm defective, causing poor stability. *sd
STEERING - LINKAGES - TIE ROD ASSEMBLY
05/01/200594000104/01/2001
 Dt: the contact owns a 1994 ford crown victoria. the tie rod fell off the vehicle on may 1, 2005. the repair shop repaired the problem. the vehicle had not been driving differently before tie rod fell out. was sitting in a parking spot, and was just backing out when tie rod fell out. *ak *nm
03/07/2004112000107/01/1994
 At highway speed the left lower control arm (tie rod) ball joint catastrophically failed. fortunately, the car was controllable and pulled to the shoulder. it was later towed to the residence.*ak a check of tsbs/recalls revealed that ford had initiated a recall for certain crown victorias, specifically 1990-1996 police, fleet, and ngv vehicles. ford (local dealer and corporate) has been advised of the problem but claim the vehicle was not the subject of a recall action. the vehicle in question was equipped with a handling & performance package which may have incorporated a steering linkage similar to that subject to ford's recall. i'm concerned for several reasons. first, we bought the car new and it has been well maintained and inspected annually; the joint should not have failed. second, the joint could be the very same one that was the subject of a recall. in the first concern, ford should take action to ensure that other owners of similarly equipped cars are advised of the possibility. the potential for serious injury was great. in the second, how do i ascertain whether or not the joint was the same one that precipitated the recall? finally, i plan to document the failure (digital pictures etc) and perform repairs. how should i proceed with confronting ford?
103/20/1995
 The consumer was pulling into a parking spot, when he heard a noise under the front of the vehicle, then found the tie rod on the ground. the consumer feels that if he would have been driving, this could have been life threatening due to a loss of control. *scc
08/11/2002103/20/1995
 Consumer states while pulling into a parking spot there was a noise heard under the front of the vehicle. the front tie rod was on the ground. consumer lost all control of the vehicle. nlm jlg
09/26/1999
 Had just parked vehicle and started to walk awa,,suddenly the vehicle had dropped down, due totie rod end falling off. contacted dealer and was informed to bring vehicle in. had vehicle towed. *ak
STEERING - WHEEL AND HANDLE BAR
 There is an intermittent problem with the steering wheel sticking in a turned position. tt