Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 15061 | 07/01/2001 | 621061 | Some vehicles built 04/15/2000 or earlier equipped with a keyless entry system may exhibit an inoperative door-mounted keypad, interior and exterior lamps that self-activate and a weak or discharged vehicle battery. *tt | 09/06/2001 | |
| VISIBILITY - WINDSHIELD | |||||
| 15171 | 08/01/2001 | 624555 | Information regarding police option-rear window disable-tamper resistance. *yd | 11/07/2001 | |
| 96221 | 10/21/1996 | 50940 | Windshield and interior glass - fog/film. *tw | 06/17/1997 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||||
| 02107 | 05/27/2002 | 636080 | Transfer service tips for the front wiper motor mount bracket and depressed park output arm. *tt | 11/05/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| While using high beams in rain, windshield wipers would stop working. dealer has been notified. please provide further informaton. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| Owner convinced that he is being exposed to a pesticide that most likely used in the heater system to prevent mold and mildew, causing illness. | |||
| Vehicle emits pungent chemical odors when the heater and especially the defrost is activated. | |||
| 1 | 11/15/1995 | ||
| Rear window defroster inoperative. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 01/12/2004 | 190162 | 2 | 05/30/2003 |
| I own a 1996 ford crown victoria p71 interceptor. i have a serious problem with my intake manifold on the engine. the recalled part was not replaced by the department that previously owned the vehicle, and now it has failed 6 months after the expiration leaving me an unsafe vehicle, and risk of permanent engine damage or failure. ford is not willing to assist in any way with this repair other than a standard near $800.00 repair. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/15/2003 | 0 | ||
| First i would like to say that what i hear about the grand marquis having problem with the fuel tank is rather disturbing to me i am aware now that these cars are capable of catching on fire if hit from behind. i carry three small children to school every morning in "this car" i have contacted the ford corp. about this problem and they seem to not be bothered about this fact. now to my other problems. i have just replaced my intake manifold because the one that came with the car cracked while i was driving it. my mechanic stated that he found out that it was a very common problem with the 1996 mercury grand marquis. the ford corp. has redesigned the intake manifold for this model and raised the price from about 250.00 to almost 500.00. in july of 2002 there was a part that went out on my a/c unit that i had to replace (i have to contact my mechanic to see what part it was that was replaced) in july 2002 i had to have my roters turned, in january 2003, i had to have them turned agian and have my right back roter repaced because it was no longer good. (all this was done on january 10 2003 now it is jan. 20, 2003 and my right front roter is grinding again (i also had new brakes put on all around jan.10,2003. my driver side door is drooping because it needs a new pin put in... my car also seems to balk when i push on the gas peddal,my car also has a popping noise when i hit a hole or turn. when i called the ford corp. on these issues they seemed liked they really didn't care about any of these things. maybe you might know someone that i could contact in the ford corp. that is "high up" and that would listen to my oncerns. thank you for your time, sincerly, diane | |||
| 02/18/2000 | 42134 | 4 | 10/19/1996 |
| The following is a copy of the inquiry/concern sent to the ford motor company relationship center: the right front electric window malfunctioned on 2/18/00 at 42,134 miles. it cost me a $50 deductible to replace a defective regulator because i had purchased the extended warranty. the left rear window malfunctioned on 11/28/00 at 51,983 miles. it cost a $50 warranty deductible to replace a faulty regulator. the driver's left front window malfunctioned on 12/26/00 at 52,465 miles. it cost a $50 deductible to replace a defective regulator. the right rear window malfunctioned on 7/3/03 at 90,201 miles. it cost $209 to replace a defective regulator. cycle complete. any pattern here? ford's response was surprise at the consistent defects in their regulators. they couldn't assist financially because i had used an independent to fix the last window while trying to keep costs low. was this experience unique? *jb | |||
| 01/01/2000 | 03/01/1999 | ||
| Cable that controls window movement became frayed, then broke attachments to window through overstressing | |||
| 07/01/1997 | 4 | 06/01/1997 | |
| The vehicle has many more problems that are not listed and they started shortly after purchase. i have all the records with correct dates, times, mileages, and etc. of all the problems. i would be more than happy to mail you copies of everything about my vehicle. please feel free to contact me. // i used a family members computer to send in this complaint form so please contact me by mail or telephone. thank you for your time and concern in this matter. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 12/04/2002 | 31000 | 05/01/2000 | |
| I purchased a used 1996 ford crown victoria from cal worthington ford in alaska a little less than three years ago. when i purchased the car, i also purchased a premium warranty policy and the vehicle is still under warranty. the vehicle has heated rear-view mirrors. a little over two years ago after a snow storm, the passenger-side rear-view mirror cracked straight down the middle. snow had covered the mirror and i assume when the mirror heated, it cracked. four months ago after another snow storm, the driver | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 09/09/1999 | |||
| Windshield wipers fails to work properly when in use. windshieldwipers stopped working in middle of a downpour. had to stop vehicle & get out & jiggle wipers to get them working again. this caused havoc with the driver's visibilit. will be taking vehicle to dealer to have them check it. *ak | |||
| 04/01/1998 | |||
| When driving and trying to use the windshield wipers , windshield wipers work intermittently.sometimes consumer has to pull over to the side of the road until the rain stops in order for the consumer to see. *ak | |||