Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
98V322000FORD MOTOR COMPANYfrom 03/15/1996 to 12/14/1998V (Vehicle)17500001/18/1999ODIFORD MOTOR COMPANY12/16/199812/18/1998
Defect SummaryVehicle description: certain 1996-1999 ford crown victoria police, fleet, natural gas, and 1996-1999 lincoln town car limousine vehicles that were produced with a lower control arm ball joint containing a one piece bearing; and 1990-1996 ford crown victoria police, fleet, and ngv vehicles and 1990-1996 lincoln town car limousine vehicles that have been serviced with either a ball joint containing the one-piece bearing or a front lower control arm containing a ball joint with a one-piece bearing. the one-piece bearing within the lower control arm ball joint can weaken slowly during use and eventually crack. this could result in separation of the ball and cap of the joint, allowing the control arm to drop to the ground.
Consequence SummaryIf this occurs while the vehicle is moving, reduced steering control could occur, increasing the risk of a crash.
Corrective SummaryDealers will replace the lower control arm ball joints (2).
NotesOwner notification is expected to begin january 18, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
044103/08/200410008536Cracks in the rear of the frame side member between the upper and lower trailing arm brackets. *tt08/04/2004
00B6001/01/2001618044On some vehicles the rear suspension upper control arm brackets on the frame may develop minor cracks when subjected to severe duty service. *jb04/03/2001
99B0901/01/2001618046Subject pertaining to cosmetic cracks in frame at the rear upper control arm access opening when subjected to severe duty operating conditions. *jb04/03/2001
645906/01/1999606856Experiencing a sagging rear suspension when vehicle is loaded with equipment. *tt09/03/1999
SUSPENSION - FRONT
98501711/01/1998613042Experiencing a grunt or squeak noise from the front suspension when turning the steering to full lock, to the left or the right. *tt06/16/2000
806002/01/2000612274Some vehicles may exhibit a slight steering drift / wander condition, usually noted during highway driving. *tt06/07/2000
SUSPENSION - REAR
1286806/01/19996092027Some police vehicles may exhibit a sagging rear suspension when vehicle is loaded with equipment. *tt11/17/2000
621805/01/1999607026Conditions with cosmetic cracks in the frame at the rear upper control arm access opening. *tt11/03/2000
98507911/01/1998613208Some police vehicles may exhibit a sagging rear suspension when vehicle is loaded with equipment. *tt06/19/2000
1209211/01/1998613077Some police vehicles may exhibit a sagging rear suspension when vehicle is loaded with equipment. *mjs06/16/2000
99B0904/01/1999606324Vehicles may develop cosmetic cracks in the frame of the rear upper control arm access opening. *tt08/16/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
10/01/1998101/03/1998
 Suspension makes squeaking noise when turining the steering to the right or left side. yh
SUSPENSION - FRONT
02/02/2011123895
 As described in recall number 98v322000, the lower ball joint broke apart while i was driving the vehicle. this vehicle was originally titled as a fleet vehicle which was part of the recall. the manufacturer refuses to get vehicle fixed. in fact, they say that there are no recalls at all on my vehicle when in fact there are that i know have not been fixed.
04/22/20091550001
 As my boyfriend back my car out of the drive on april 22, 2009 between 8:30-9:00pm, the entire front end of the vehicle fell. it appeared that the shocks gave out or something. the only problems the vehicle had were coil issues but we got it taken care of. the ford company claims that the vehicle has no recall on it but i hear from autobuyguide.com that there was a recall on dec. 16, 1998 for the vehicle suspension, front, control arm, lower ball joint. then a friend of mine told me about others who had this same problem. i want my car to be fixed. i have 2 small children and i need transportation. this a factory default, i shouldn't have to pay to fix this. can you all help me? *tr
SUSPENSION - FRONT - CONTROL ARM
01/01/1999107/01/1998
 I have noticed on several occasions that when starting from a complete start, either forward or reverse, there is a popping noise in the driveshaft area. the vehicle was taken in for service, recall work for ball joints was done, but the problem still exists.
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
04/19/2004930001
 Vehicle experienced the same problem as described in the lower control arm recall 98v322000. but, this vehicle was not included in the recall due to vin. *ak
08/20/2002107/01/2002
 Dealer refuses to include this vehicle in the recall, nthsa#98v322000. *ak
01/01/2001
 Vehicle is having same symptoms as mentioned in recall # 98v322000.differential is also making noise, possibly losing fluid. *ak
SUSPENSION - REAR
06/26/20001
 The frames on both sides of the rear trailing arm assemblies experienced cracking. *slc
07/27/2000
 Police package vehicle. while driving trailing arm which was secured by a bracket and link to axle/to frame, detached which caused rear axle to drop.it may have cause a crash. please provide further information. *ak