Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 5204 | 12/01/1998 | 615336 | Power steering noise when turning and reduced power steering assist at low speeds. *tt | 01/13/2001 | |
| 12168 | 11/01/1998 | 613184 | Some vehicles may exhibit a power steering noise when turning and reduced power steering assist at low speeds. *mjs | 06/19/2000 | |
| STEERING - LINKAGES | |||||
| 99219 | 10/18/1999 | 6089673 | This bulletin mentions that the workshop manuals do not contain a procedure for inspecting the pitman arm ball joint for wear. *tt | 02/11/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/21/2007 | 81865 | 1 | 08/13/1999 |
| Tl*-the contact took the 1999 ford crown victoria to the ford dealership for an unrelated service. the dealership stated that the contact had problems with the bolts in the steering shaft. the technician replaced them. the contact felt that this was a major safety problem. the current and failure mileage were 81,865.*ak the dealer also replaced the right front ball joint when the car was being repaired. the pitman arm was replaced. update 5/4/07*tr | |||
| 1 | 03/03/2000 | ||
| Vehicle will shift to left or right even when holding steering wheel straight. dealer claims there is no defect ,cause is unknown.*ak *slc | |||
| STEERING - LINKAGES | |||
| 06/09/2003 | 70000 | 4 | |
| Sudden failure of ball joints and steering linkage parts. *jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 08/16/2004 | 40000 | 2 | 01/20/2000 |
| Dt*: the contact stated on two occasions, the vehicle's front tie rods were loose and had to be replaced. the vehicle had an oil change performed at the service dealer on 08/16/04 who noticed the right tie rod was loose. the right tie rod was replaced, and the same incident occurred with the left tie rod two years later. the manufacturer was not contacted. *ak | |||
| 11/06/2004 | 97350 | 1 | 12/23/1998 |
| Complaint received via e-mail. on my way to michigan from illinois on of the tie rod ends'; return true; onmouseout=window.status=''; return true;>tie rod ends fell off of my car. dealer called me, and informed me that the one fell off was not the only one, the rest of them were about to go. mind you this vehicle was not quite 5 years old. ford sent out letters to truck and suv owners, but not to car owners about this problem. *ak reference 10099643. *tc | |||
| 11/06/2004 | 97350 | 2 | 12/23/1998 |
| Consumer stated that the tie rod ends'; return true; onmouseout=window.status=''; return true;>tie rod ends'; return true; onmouseout=window.status=''; return true;>tie rod ends'; return true; onmouseout=window.status=''; return true;>tie rod ends'; return true; onmouseout=window.status=''; return true;>tie rod ends on the front of the vehicle fell off, appeared as if they were never tightened. they had just been adjusted. *ak reference 10099733 *tc | |||
| 04/22/2002 | 4 | 10/29/1998 | |
| Vehicle makes a squeaky noise when turning corners. parts have been replaced more than usual. dealer was notified. *akvehicle has had right and left upper ball joints and control arms replaced. the right front inner tie rod was replaced. the left outer tie rod has been replaced. *jg | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 04/05/2000 | |||
| While slowing down from 45 mph to make a turn steering shaft fell apart and caused vehicle to lose control. no collision was reported. dealer notified. feel free to provide further details. *ak | |||