Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
0418912/13/20040424510014062Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt04/27/2005
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
04151408/09/20040418910011159Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt01/04/2005
03150107/12/20040413710009321Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt09/23/2004
VISIBILITY - GLASS, SIDE/REAR
1750201/01/200410007336Slow or binding side door glass operation. *tt06/14/2004
VISIBILITY - WINDSHIELD WIPER/WASHER
054903/07/200510014652Uncommanded windshield wiper operation. *tt05/05/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
12/15/201170700
 Tl- the contact owns a 2003 ford crown victoria. the contact stated that the low-beam headlight failed. the vehicle was taken to the dealer where it was confirmed that the control module for the low beam headlights failed and would need replacing. the vehicle was not repaired. the failure and the current mileage was 70,700. kmj
12/15/2011707000
 Tl-the contact owns a 2003 ford crown victoria. the contact stated while driving the headlight low-beam failed. the dealer advised that the low bean lower control module failed. the vehicle was not repaired. the failure and the current mileage was 70,700. li
06/22/201041541
 2003 crown victoria lsx, 41,541 miles, well maintained. headlights turned on during night driving will shut off on their own without notice while vehicle is traveling along the roadway. no warning. just darkness where there was light. a very dangerous situation that forces a pull off to the side of the roadway with or without a shoulder for emergency stopping. the headlights return to their on position without doing anything manually to the switches or ignition. time frame for this automated off and on operation varies. no set pattern observed for this occurrence. mechanic relates that the light control module, (lcm) will need replacement. for a component inside the passenger compartment that is not exposed to the elements, on a vehicle with under 42,000 miles, this is an unacceptable out of warranty cost to be born by myself and others for a safety issue that seems to be caused by a computer board relay that is defective. the replacement part is several hundred dollars. i could see the headlamps themselves burning out, or a fuse, but not a component that is needed to make them light up in the first place. as of this time, i understand that your department has not issued a recall for this defective item that is central for the safe operation of this vehicle during the hours after dusk and before dawn. seems that the problem was built into the vehicle by running the headlamp controller through a defective circuit board that is part of a overly expensive total part called the lcm. night driving requires illumination properly controlled by the driver and vehicle systems. not rocket science, just lights on and lights off when switched. control by the night illumination system to toggle the lights on and off when the switch is in an on position is a defect that must be addressed. until it is, the replacement part needed is also defective. the original factory part is still installed and may be inspected. air and oil filters have been replaced.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
05/01/2006405/16/2003
 Tl*the contact owns a 2003 ford crown victoria. the cruise control would not work. on several occasions, after driving 14 miles, the key would become very hot which was noticed when it was removed from the ignition. the electrical windows would not go up or down properly as they should and activate either very slowly or very quickly. the front driver's seat would not go back and forth as it should and either moves very slowly or not at all. this is the second time that the contact has experienced electrical failure with the windows and the seat. she also stated that the head light switch works intermittently and must be held in order for it to activate. the current mileage was 38,000 and the failure mileage was unavailable.
VISIBILITY - REARVIEW MIRRORS/DEVICES
06/27/2003400111/14/2001
 Vehicle has had repeated computer problems, vibration, excessive oil consumption, low gas mileage, check engine light, mirrors, cruise control, surging engine,engine dies, all of these have been repeat complaints.these complaints are over the last 16 months.*ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
06/27/2003400111/14/2001
 Vehicle has had repeated computer problems, vibration, excessive oil consumption, low gas mileage, check engine light, mirrors, cruise control, surging engine,engine dies, all of these have been repeat complaints.these complaints are over the last 16 months.*ak
VISIBILITY - WINDSHIELD WIPER/WASHER
06/12/200641000111/02/2002
 Dt*: the contact stated while driving, the windshield wipers and the wash was operating on its own. the radio made a crackling noise and the reception came in and out. the dashboard lights intermittently illuminated. also, the contact smelled plastic or rubbing burning however, no smoke was present. there is a nhtsa recall, #05v206000, regarding the electrical system: wiring: interior/under dash. the vin was not included in the recall. updated 06/27/06. *jb
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
10/10/200648000609/04/2003
 I have a 2003 ford crown victoria that has started turning on the windshield wipers and the lights. this only happens when the car has reached operating temps. i have also noted dash lights and other automatic features self activating. again this only when the car is hot (not when first started).the dealers have been no help as to the cause of the problem (i think it maybe related to the overheating problem ford is having in police cars and taxi cabs, but will not admit it). *nm