Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - TURN SIGNAL | |||||
| 17757 | 04/01/2004 | 10008247 | Intermittent rapid flashing of the turn signals. *tt | 07/23/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | ||||||
| PE08066 | FORD MOTOR COMPANY | 11/26/2008 | 03/24/2009 | LOSS OF HEADLIGHT FUNCTION | ||
| The agency has closed this investigation based on its review of complaint reports, field and technical data provided by ford and complainant interviews. ford found that some lighting control modules (lcm) in the subject vehicles contained defective solder joints on the printed circuit board.this condition can lead to poor headlight performance ranging from intermittent outage and dimming to eventual headlights failure.the failure does not affect other lighting functions (park, emergency flasher, brake and flash to pass lights).the agency is aware of a total of 306 consumers complaints and no report of crash, injury or fatality.ford reports 2,074 warranty claims related to headlight failure linked to the lcm during the first three years of operation.about 12% (247) of these claims are specific to headlight failure while driving.the average warranty rate for headlight failing while driving is low (0.05%).ford reports a slightly higher warranty rate experienced for the crown victoria police interceptor vehicles and this is attributed to the higher duty cycle of these vehicles (headlights on for longer periods).a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 09/04/2012 | 80000 | ||
| Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving at various speeds, the headlights failed sporadically. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 80,000 and the current mileage was 84,000. | |||
| 09/04/2012 | 80000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated that while driving at various speeds, the headlights failed sporadically. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 80,000 and the current mileage was 84,000. kmj | |||
| 09/04/2012 | 80000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated that while driving at various speeds, the head lights turn off sporadically. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage 80,000 and the current mileage was 84,000. pm | |||
| 01/24/2013 | 130000 | ||
| Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving approximately 30 mph, the headlights failed. the headlights re-illuminated after approximately thirty minutes however, the failure recurred. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 130,000. | |||
| 01/24/2013 | 130000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated that while driving approximately 30 mph, the headlights failed. the headlights re-illuminated after approximately thirty minutes however, the failure recurred. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 130,000. kmj | |||
| 01/24/2013 | 130000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated while driving approximately 30 mph the headlights shut off and would not illuminate. the headlights illuminated after waiting approximately thirty minutes. the failure occurred a second time. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 130,000. da | |||
| 12/07/2012 | 153000 | ||
| Tl- the contact owns a 2004 ford crown victoria. while driving approximately 55 mph, the headlights began flashing intermittently. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 153,000. kmj | |||
| 12/07/2012 | 153000 | ||
| Tl- the contact owns a 2004 ford crown victoria. while driving approximately 55 mph the headlights began flashing off and on intermittently. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 153,000. da | |||
| 10/16/2012 | 175000 | ||
| Tl - the contact owns a 2004 ford crown victoria. the contact stated that the head lights would turn off sporadically. the vehicle was taken to an independent mechanic who diagnosed that the lighting control module needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 175,000 and current mileage was 177,000. kmj | |||
| 10/16/2012 | 175000 | ||
| Tl - the contact owns a 2004 ford crown victoria. the contact stated that the head lights would turn off sporadically. the vehicle was taken to an independent mechanic who diagnosed that the lighting control module needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 175,000 and current mileage was 177,000. pm | |||
| 07/22/2012 | 111000 | 1 | |
| Head lights went out while driving. stopped, pulled over, didn't want to drive at night without lights. checked all fuses, all seemed to be ok. fumbled with the switch and wires and connections, and for awhile contemplated how we would get ourselves, and the car home without any lights? started the car back up and the lights worked.....resumed our drive home....but lights went out again.....decided to risk it and continued home without head lights. took the car to a ford service station the next week, they said it must be the switch, put in a new switch and said it was fixed.........picked it up after work, and headed for home, made it a 1/4 mile before they went out again. got on the internet and discovered that this is apparently a very common problem with the crown victoria and to fix it, it takes a ford re-- designed lighting control module...to the tune of about $500.00...ford obviously knows this is a design and safety problem, why aren't they taking care of the problem.....before people are killed???? *tr | |||
| 07/22/2012 | 111000 | ||
| Head lights went out while driving. stopped, pulled over, didn't want to drive at night without lights. checked all fuses, all seemed to be ok. fumbled with the switch and wires and connections, and for awhile contemplated how we would get ourselves, and the car home without any lifgts? started the car back up and the lights worked.....resumed our drive home....but lights went out again.....decided to risk it and continued home without head lights. took the car to a ford service station the next week, they said it must be the switch, put in a new switch and said it was fixed.........picked it up after work, and headed for home, made it a 1/4 mile before they went out again. got on the internet and discovered that this is apparently a very common problem with the crown victoria and to fix it, it takes a ford re-- designed lighting control module...to the tune of about $500.00...ford obviously knows this is a design and safety problem, why aren't they taking care of the problem.....before people are killed???? knows | |||
| 08/16/2012 | 134500 | 1 | |
| I was at drive through teller when the automatic headlights, ac, instrument gauges, odometer, and speedometer failed at once. initially the determination was it was the overdrive switch in the gearshift, apparently a wire was shorting out because it travels in an area where the insulation wears and shorts to metal. however, after having disconnected the overdrive and waiting for a replacement wiring harness, the automatic headlights have gone out along with the permanent high beams. it will turn on the lights if you use manual lights instead of automatic headlights. also headlights go out on the interstate for no reason whatsoever. returned to mechanic and i was advised that it needs a light control module and that the lcm is notorious for failures especially with headlights. cost of replacing the lcm is exorbitantly high and no new parts are available through ford as they quit making them. cardone sells the lcm for several hundred dollars including core cost. ford should nut up to this one. this is a dangerous product. people can get killed when their headlights suddenly go out at high speeds at night! trust me. not all lanes on the interstate are lit. this is really a dangerous situation. i now ford likes to count beans, but is it really worth risking human life and limb to save a few bucks? *tr | |||
| 08/16/2012 | 134500 | ||
| I was at drive through teller when the automatic headlights, ac, instrument gauges, odometer, and speedometer failed at once. initially the determination was it was the overdrive switch in the gearshift, apparently a wire was shorting out because it travels in an area where the insulation wears and shorts to metal. however, after having disconnected the overdrive and waiting for a replacement wiring harness, the automatic headlights have gone out along with the permanent high beams. it will turn on the lights if you use manual lights instead of automatic headlights. also headlights go out on the interstate for no reason whatsoever. returned to mechanic and i was advised that it needs a light control module and that the lcm is notorious for failures especially with headlights. cost of replacing the lcm is exorbitantly high and no new parts are available through ford as they quit making them. cardone sells the lcm for several hundred dollars including core cost. ford should nut up to this one. this is a dangerous product. people can get killed when their headlights suddenly go out at high speeds at night! trust me. not all lanes on the interstate are lit. this is really a dangerous situation. i now ford likes to count beans, but is it really worth risking human life and limb to save a few bucks? | |||
| 07/30/2010 | 108000 | 1 | |
| We were driving on the freeway at night and headlights turned off. since then, the lights intermittently work. therefore we have had to continually hold the flash beams up in order to continue driving safely at night. *tr | |||
| 04/05/2012 | 80000 | ||
| Tl-the contact owns a 2004 ford crown victoria. the contact was driving 35 mph when both headlights failed to illuminate. the vehicle was not taken to the dealer. the manufacturer was notified. the vehicle was not repaired. the failure mileage was 80,000 and the current mileage was 80,500. sm. | |||
| 04/05/2012 | 80000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact was driving 35mph when both headlights failed to illuminate. the vehicle was not taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 80,000 and the current mileage was 80,500. rds | |||
| 03/21/2012 | 88000 | ||
| Tl* the contact owns a 2004 ford crown victoria. the contact stated while driving 30 mph at night, the headlights stopped illuminating. the contact also stated that the headlights would illuminate and stop illuminating on their own because the light control module was defective. the vehicle was not taken to have the failure diagnosed or repaired. the failure mileage was 88,000. | |||
| 03/21/2012 | 88000 | ||
| Tl-the contact owns a 2004 ford crown victoria. the contact stated while driving 30 mph at night, the headlights stopped illuminating. the contact also stated that the headlights would illuminate and stop illuminating on their own because the light control module was defective. the vehicle was not taken to have the failure diagnosed or repaired. the failure mileage was 88,000. sm. | |||
| 03/21/2012 | 88000 | ||
| Tl-the contact owns a 2004 ford crown victoria. the contact stated while driving 30 mph at night the head lights malfunction and go off disabling the contacts vision. the contact stated the head lights go on and off own there own. the contact stated the light control module was defective. the contact did not take the vehicle to a dealer or local mechanic. the failure mileage was 88,000. jo | |||
| 02/29/2012 | 125000 | ||
| Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving 45 mph, the front automatic headlight failed without warning. the contact pulled over and shut the vehicle off. the contact restarted the vehicle but the automatic lights were still not working. the contact activated the headlights with the manual switch. the contact did not take the vehicle to a dealer or local mechanic. the failure mileage was 125,000. the vin was not available. | |||
| 02/29/2012 | 125000 | ||
| Tl-the contact owns a 2004 ford crown victoria. the contact stated that while driving 45 mph, the front automatic headlight failed without warning. the contact pulled over and shut the vehicle off. the contact restarted the vehicle but the automatic lights were still not working. the contact activated the headlights with the manual switch. the contact did not take the vehicle to a dealer or local mechanic. the failure mileage was 125,000. the vin was not available. kmj | |||
| 02/29/2012 | 125000 | ||
| Tl-the contact owns a 2004 ford crown victoria. the contact stated while driving 45 mph the front headlight suddenly went out without warning. the contact pulled over and shut the vehicle off. the contact restarted the vehicle but the automatic lights were not working. the contact activated the headlights with the manual switch. the contact did not take the vehicle to a dealer or local mechanic. the failure mileage was 125,000. jo | |||
| 03/30/2011 | 92000 | ||
| Headlight failure of both low and high beam at all speeds. intermittent failures beginning at end of march 2011 at approximately 92,000 miles and finally total failure in june 2011. very dangerous if not in safe location to pull over or in middle of critical driving maneuvers such as passing, sharp turns, etc. contacted local ford dealer parts department and they confirmed no tech bulletins issued by ford or other recalls, and cost of replacement light control module, or lcm, to be $511. contacted ford customer relations via their web site, and it was confirmed there is no warranty or other formal actions-considerations. have owned previous versions of this ford model, all for a longer period of time than the subject 2004 crown victoria model, 1982 mercury grand marquis, 1987 crown victoria, 1991 crown victoria, and 1995 crown victoria, and none of them have exhibited this problem. given that, this is a fundamental degradation in safety, in addition to a decline in durability and reliability. understand nhtsa opened a case or investigation file pe08-066 in late 2008 which was closed in early 2009, so that would have or is not taking into account failures or related incidents that occurred afterwards. have replaced lcm with new unit which has corrected the problem for now. | |||
| 07/06/2011 | 179734 | ||
| Tl* the contact owns a 2004 ford crown victoria. the contact stated that the headlights failed and would flicker on and off while driving 25 mph. the vehicle was taken to the dealer who advised that the main electrical modular control box needed to be replaced. the manufacturer was not notified of the failure. the failure mileage was 179,734. | |||
| 07/06/2011 | 179734 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated that the headlights failed and would flicker on and off while driving 25 mph. the vehicle was taken to the dealer who advised that the main electrical modular control box needed to be replaced. the manufacturer was not notified of the failure. the failure mileage was 179,734. kmj | |||
| 07/06/2011 | 179734 | ||
| Tl-the contact owns a 2004 ford crown victoria. the contact stated the headlights failed. they click on and off while driving at 25 mph. the vehicle was taken to the dealer who stated the main electrical modular control box needed to be replaced. the repairs would be at the owners expense of $900. the manufacturer was not notified. the failure mileage was 179,734. mw | |||
| 08/24/2011 | 58500 | ||
| Tl* the contact owns a 2004 ford crown victoria. the contact stated that the headlights would shut off without warning. the dealer informed the contact to bring the vehicle in for diagnostic testing and the manufacturer was made aware of the failure. the vehicle had not been inspected or repaired. the current mileage was 59,200. the approximate failure mileage was 58,500. the vin was unavailable. | |||
| 08/24/2011 | 58500 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated that the headlights would shut off without warning. the dealer informed the contact to bring the vehicle in for diagnostic testing and the manufacturer was made aware of the failure. the vehicle had not been inspected or repaired. the current mileage was 59,200. the approximate failure mileage was 58,500. the vin was unavailable. kmj | |||
| 06/07/2011 | 87000 | ||
| Due to faulty manufacturing by ford, i have faulty headlights. on more than 20 occasions i have been without headlights. i have to wait until the lights come on before i can proceed to drive the vehicle, endangering my life depending on my location at the time! please ask ford to consider fixing the problem before someone is seriously injured! | |||
| 06/07/2011 | 79000 | ||
| I have experienced total headlight failure on more than 20 occasions while driving at night. some of the time the failures occurred in total darkness on interstate and secondary roads. the failure affected all lights, interior and exterior. i definitely think this constitutes a serious safety hazzard. on the first failure my son, daughter-in-law and baby grand daughter were being transported from the airport to my home when the lights failed on the interstate in total darkness at a speed of about 65 mph. my local ford dealer does not want to address the problem and the total cost to replace the light control module is more than $600.00 i learned from the nhtsa website that there have been more than two thousand claims related to headlight failire on the 2001-2004 ford crown victoria. it appears that nhtsa opened a case on this matter in 2008, reference action number pe08066, closed it on 24 march 2009, indicating that the issue would be monitored and nhtsa reserved the right to reopen the case. i hereby respectfully request that action number pe08066 be reopened and that ford motor company assume responsibility for the obvious faulty light control modules. respectively submitted. | |||
| 03/21/2011 | 125000 | ||
| Tl* the contact owns a 2004 ford crown victoria. the contact stated while driving 40 mph both headlights suddenly shut off. the contact had to either activate the high beams or pull over and shut the vehicle off and restart it in order for the headlights to work. the contact did not take the vehicle to the dealer for diagnostic testing. the contact stated the vehicle was very unsafe to drive at night. the failure mileage was 125,000. | |||
| 06/07/2011 | 79000 | ||
| I have experienced total headlight failure on more than 20 occasions while driving at night. some of the time the failures occurred in total darkness on interstate and secondary roads. the failure affected all lights, interior and exterior. i definitely think this constitutes a serious safety hazzard. on the first failure my son, daughter-in-law and baby grand daughter were being transported from the airport to my home when the lights failed on the interstate in total darkness at a speed of about 65 mph. my local ford dealer does not want to address the problem and the total cost to replace the light control module is more than $600.00 i learned from the nhtsa website that there have been more than two thousand claims related to headlight failire on the 2001-2004 ford crown victoria. it appears that nhtsa opened a case on this matter in 2008, reference action number pe08066, closed it on 24 march 2009, indicating that the issue would be monitored and nhtsa reserved the right to reopen the case. i hereby respectfully request that action number pe08066 be reopened and that ford motor company assume responsibility for the obvious faulty light control modules. respectively submitted. | |||
| 03/21/2011 | 125000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated while driving 40 mph both headlights suddenly shut off. the contact had to either activate the high beams or pull over and shut the vehicle off and restart it in order for the headlights to work. the contact did not take the vehicle to the dealer for diagnostic testing. the contact stated the vehicle was very unsafe to drive at night. the failure mileage was 125,000. rvk | |||
| 06/07/2011 | 79000 | ||
| I have experienced total headlight failure on more than 20 occasions while driving at night. some of the time the failures occurred in total darkness on interstate and secondary roads. the failure affected all lights, interior and exterior. i definitely think this constitutes a serious safety hazzard. on the first failure my son, daughter-in-law and baby grand daughter were being transported from the airport to my home when the lights failed on the interstate in total darkness at a speed of about 65 mph. my local ford dealer does not want to address the problem and the total cost to replace the light control module is more than $600.00 i learned from the nhtsa website that there have been more than two thousand claims related to headlight failire on the 2001-2004 ford crown victoria. it appears that nhtsa opened a case on this matter in 2008, reference action number pe08066, closed it on 24 march 2009, indicating that the issue would be monitored and nhtsa reserved the right to reopen the case. i hereby respectfully request that action number pe08066 be reopened and that ford motor company assume responsibility for the obvious faulty light control modules. respectively submitted. | |||
| 03/21/2011 | 125000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated while driving 40 mph both headlights suddenly shut off. the contact had to either activate the high beams or pull over and shut the vehicle off and restart it in order for the headlights to work. the contact did not take the vehicle to the dealer for diagnostic testing. the contact stated the vehicle was very unsafe to drive at night. the failure mileage was 125,000. rvk | |||
| 03/21/2011 | 125000 | ||
| Tl-the contact owns a 2004 ford crown victoria. the contact stated while driving 40 mph both headlights suddenly go out. the contact had to either activate the high beams or pull over and shut the vehicle off and restart the vehicle in order for the headlights to work. the contact did not take the vehicle to the dealer for a diagnostic test. the contact stated the vehicle was very unsafe to drive at night. the failure mileage was 125,000. jo | |||
| 03/01/2011 | 50000 | ||
| Tl* the contact owns a 2004 ford crown victoria. the contact stated that the headlights would shut off sporadically and without warning. the vehicle was taken to the dealer who was unable to duplicate the failure. the manufacturer was not notified of the failure nor was the vehicle repaired. the current mileage was 52,000. the approximate failure mileage was 50,000. the vin was unavailable. | |||
| 03/01/2011 | 50000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated that the headlights would shut off sporadically and without warning. the vehicle was taken to the dealer who was unable to duplicate the failure. the manufacturer was not notified of the failure nor was the vehicle repaired. the current mileage was 52,000. the approximate failure mileage was 50,000. the vin was unavailable. kmj | |||
| 03/01/2011 | 50000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated that while driving at night, the headlights would shut off without warning. the vehicle was taken to the dealer who was unable to duplicate the failure. the manufacturer had not been notified nor was the vehicle repaired. the current mileage was 52,000. the approximate failure mileage was 50,000. the vin was unavailable. bw | |||
| 02/07/2011 | 90000 | ||
| Tl-the contact owns a 2004 ford crown victoria. the contact stated that while driving at night the headlights would go out and not come back on without any warning. the vehicle has not been inspected by a dealer nor repaired. the manufacturer has not been contacted. the failure mileage was approximately 90,000. tb | |||
| 04/17/2011 | 120000 | ||
| Tl* the contact owns a 2004 ford crown victoria. the contact stated that the headlights would fail sporadically without warning. the contact stated that the lights on the instrument panel and the brake lights would remain illuminated during the failure. the contact took the vehicle to the dealer, but they were unable to duplicate the failure yet suggested that the failure could be a relay that was overheating and causing the failure. the vehicle was not repaired. the vin was unavailable. the failure mileage was 120,000 and the current mileage was 123,000. | |||
| 04/17/2011 | 120000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated the head lights go out without warning. the contact stated the lights on the instrument panel and the brake lights stay on, just not the head lights. the contact took the vehicle to the dealer, but they were unable to duplicate the failure, but they suggested it could be a relay that is over heating and causing the failure. the vin was unknown. the failure mileage was 120,000 and the current mileage was 123,000.rl | |||
| 05/07/2011 | 61000 | ||
| Headlights go out intermittently while driving. diagnostic test done at ford dealership service center resulted in a determination that the internal light control module was faulty. part # 4w72-13c788-bc | |||
| 04/18/2011 | 106000 | ||
| 2004 ford crown vic headlights turn off just whenever and come back on just whenever. it is the light control module. a very exspensive repair. this particular vehicle is a fire department vehicle paid for and maintained by taxpayers. ford price for the part is $840.00. ford should recall the 2004 ford crown vic light control module (lcm). repair or replace this part. it is a hazard. you never know when the headlights are going to not operate. | |||
| 02/09/2011 | 91000 | ||
| I was coming home from work, and i pulled into a local subway shop, recieved my food, as i went to turn on my car, the automatic lights did not come on, the park lights did, but not the automatic lights, i flicked the lever to high beam but to my surprise no lights. i pulled the lever back and held it, until i got home, this is a very dangerous situation... | |||
| 10/22/2010 | 49000 | ||
| Tl- the contact owns a 2004 ford crown victoria. the contact stated the headlights go out on the vehicle at night and when you try to use the high beams, you have to hold and pull the switch for them to come. the contact took the vehicle to the dealer and was told that the headlight control module failed. the vehicle was being repaired. the failure mileage and current mileages were 49,000.rl | |||
| 12/22/2010 | 66754 | ||
| 2004 ford crown victoria - head lights turns off while driving - spoke to ford agency and said problem is in the headlight control module and module must be replaced - $511 part - said a common problem. lights turn back on after 1-2 minutes. very dangerous situation | |||
| 10/17/2010 | 54000 | ||
| When driving at night, the headlights will shut off abruptly causing a serious driving hazard via greatly reduced visibility. parking lights will function, and bright flash will work, but no hi beam is available unless the flash lever is held. lights may go back on at any time, or not turn on until the next time car is started at night. | |||
| 10/16/2010 | 44346 | ||
| Driving on expressway and all of a sudden headlights fail! out on a dark, dark road in the middle of nowhere (i-57) and a single 55 year old woman, how dangerous is this?!? i went to ford dealer who acted like he had never heard of the problem before (river oaks ford in calumet city, il ~ the top rated ford repair dealer in the country according to their recorded phone message and a huge banner on the wall as you enter the dealership), but was clueless as to this problem, really? the car sat there all day until they called me at 3:30 in the afternoon to tell me the headlights turn on and off, what was the problem? oh, we can install a new light box module ($500)...that might take care of the problem...no quarantee, again...really? i came home (problem unrepaired), looked up 2004 crown victoria headlights on google and to my astonishment found websit/article after article stating how common this problem is on crown victorias, grand marquis and maurader 2003-2005!!! i think that ford is trying to shuck their responsibility in taking care of this potentiallly hazardous malfunction (car can start on fire and many cabs in los angeles have article date 3/25/10)! they should step up to the plate and send out a nationwide recall for this to be fixed, instead i have to come up with the money for the part, the labor to get this fixed. this doesn't include the downtime having the car in the shop for the day! pathetic is all i can say about this situation. i am just glad i was able to pull the brights lever back toward the steering wheel so that i would have some kind of lights...not easy driving a long distance holding this lever all the way but it was the only way i could get any kind of lights to work! pushing the bright light lever forward to keep the brights on didn't work either! | |||
| 09/14/2010 | |||
| Tl-the contact owns a 2004 ford crown victoria. while parked she attempted to turn the headlights on but they would not turn on. she began to drive and after approximately 6 minutes the headlights turned on. the vehicle was taken to an independent repair shop where she was informed a module that controls the headlights failed. the vehicle was repaired. the failure and current mileages were unknown. sm. | |||
| 08/15/2009 | 70000 | 1 | |
| I am the owner of a 2004 ford crown victoria, while driving during dark hours down the freeway my headlights suddenly went out with a click. the parking lights and dash lights remained, but i was unable to see and had to make a blind panic stop to the shoulder. since, this has been a regular occurrence in which i can only quickly pull the flash to pass switch and try to hold it as well as the steering wheel until i can safely get pulled over. even after then, it is an unknown wait time on when they will come back on or how long they will stay on once they do. the other safety issue is that it startles other drivers in front of you, i have had two instances in which one vehicle suddenly hit the brakes nearly causing a collision as well surprising a driver traveling beside me, making him swerve. i have researched several places and it appears that it is a faulty relay in the light control module. i also found that in ford's infinite wisdom that you cannot just replace this $4 relay inside the module, you have to replace the entire $500 module. i think that is a huge safety issue and that it is the responsibility of ford to make right. this problem occurs often and without warning and has proven to be a dangerous event. this problem began around august of 2009, the vehicle is a 2004 with approximately 80k miles. *tr | |||
| 11/06/2009 | 71231 | 1 | |
| Lighting control module in 2004 crown vic. headlights very weak and lcm needs replaced. close to $500 to repair. poor quality control by ford for a very expensive part. *tr | |||
| 06/10/2009 | 1 | ||
| Headlamps randomly go out on my 2004 ford crown victoria. no symptoms until it happens. click sound comes from what i have found to be the lcm (lighting control module) under the dash and the headlamps go out. this has now happened 4 or 5 times, maybe more because i have only noticed it at night (of course). when the lights go out it can be 30 seconds or 30 minutes before i can get them to come back on. *tr | |||
| 04/22/2009 | 14000 | 1 | |
| My headlight will not come on intermittently. when i turn the switch to the right to parking lights position ,i hear the slightly delayed click and parking lights come on. when i next turn to the headlight position there is no delayed click and the headlight do not come on. in the auto lamp mode only the parking lights come on. you can pull back on the turn signal lever to flash the lights. i have not have it happen while driving, only upon starting the vehicle. *tr | |||
| 02/14/2009 | 48000 | 1 | |
| I have a 2004 ford crown victoria the headlights go out while driving intermittently. so i went online for help with troubleshooting the problem. there are so many of these cars doing this. it was not hard to see there is a very big problem with how ford is making these cars. it has to do with the (lcm) light control module and the way it is installed. this part is also not cheap at 399.00 seams like this is a big safety issue that needs a lot more attention. rather than let this problem fall on the backs of unsuspecting buyers who will have a hard time being stranded with no lights and having to come up with 399.00. on top of a tow truck bill and a fine from the police. for a problem that is already well documented. i have seen it in years from 2000 to 2006. that seems like a lot of cars. other car makers do not have this problem. *tr | |||
| 12/24/2008 | 70000 | 1 | |
| My 2004 ford crown victoria low beam headlights will not stay on..i use lowbeams for day light driving...the lights will go off after 5-15 minutes of driving..during the day they will go off and on....cannot drive at night...i am told the repair is4-5 hundred dollars...this situation could result in a deadly accident it occurs at night with a first time driver...what is bulletin # pe08-066 ? *tr | |||
| 03/05/2009 | 46000 | 1 | |
| I have had a loss of headlights while driving. there is a clicking sound from a sealed computer type box from under the dash when it occurs. the lights will go out a period of time and come back on. it has lasted seconds to minutes or more. i almost ran off the road several times when it occurs and i have taken it to a shop and they have not found the problem. i have researched it on line and it seems to be a huge problem but no recall from ford. *tr | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 01/09/2009 | 157000 | 1 | |
| Headlights will go off after 5 minutes of driving... *tr | |||
| 12/05/2009 | 47000 | ||
| Tl* the contact owns a 2004 ford crown victoria. while driving approximately 45 mph at night the headlights failed without warning. the driver was able to pull over to the side of the road and restarted the vehicle with limited visibility. the failure occurred intermittently. the vehicle was taken to an independent mechanic for inspection. the failure was contributed to the headlight control module. the vehicle has not been repaired. the failure mileage was 47,000. the current mileage was 48,000. | |||
| 01/28/2006 | 28711 | 1 | |
| Dt*: the contact stated while driving at night in normal conditions at no particular speed, the headlights intermittently flashed on and off. as a result of this happening, the dimmer switch was adjusted from dim to bright, allowing the lights to operate momentarily. the local dealership performed diagnostic testing on the vehicle. the problem could not be duplicated, although dealership personnel test drove the vehicle. | |||