Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/29/2010 | 55000 | ||
| On 12/29/2010 mildred c. jordan was driving her 2004 crown victoria (vin number 2fahp74w94x152975) when the car accelerated out of control. she immediately depressed the the brake pedal and turned off the car. she then returned home. kelly jordan her son then took the car out to check the problem. he reached a speed of 40 mph and took his foot off the accelerator and the car would not slow down until he depressed the brake pedal. we contacted ford at 800-392-3673 and was told to take the car to the local dealership courtesy ford in rome georgia. i spoke to a chris at courtesy ford (706-235-4453) in their service department and was told there would be a $79.95 to check for a problem. i told him that with all the recent problems with unattended acceleration problems there should be no charge to check this which chris refused and i told him i would file a report with nhtsa. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 08/15/2007 | 60000 | 6 | 11/01/2004 |
| Tl*the contact owns a 2004 ford crown victoria. while driving between 55 and 60 mph with the cruise control activated, the vehicle began to decelerate. the cruise control would not reactivate. the contact stated that the automatic dimmer and heater fan stopped operating. the fuse only failed when the cruise control was engaged. the fuse has been replaced. the current and failure mileages were 60,000. | |||