Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| WHEELS | |||||
| 04M05 | 12/01/2004 | 10014680 | Customer satisfaction program 04m05. steel wheel additional coverage. *tt | 05/05/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| WHEELS | ||||||
| RQ04007 | FORD MOTOR COMPANY | 08/02/2004 | 12/20/2004 | FRACTURE OF THE STEEL WHEEL RIM | ||
| During a september 23, 2004 meeting and in subsequent discussions in november, ford advised the office of defects investigation (odi) of their plans to introduce an improved steel wheel for manufacturing and service component use on the subject vehicles, indicating this would occur in december 2004.the new wheel design incorporates an additional manufacturing process (shot peening) which lowers tensile stress in the surface layer of the rim material adjacent to the circumferential weld. theoretically this should improve rim durability by reducing fatigue crack initiation sites.indications from ford | ||||||
| WHEELS - CAP/COVER/HUB | ||||||
| RQ04007 | FORD MOTOR COMPANY | 08/02/2004 | 12/20/2004 | FRACTURE OF THE STEEL WHEEL RIM | ||
| During a september 23, 2004 meeting and in subsequent discussions in november, ford advised the office of defects investigation (odi) of their plans to introduce an improved steel wheel for manufacturing and service component use on the subject vehicles, indicating this would occur in december 2004.the new wheel design incorporates an additional manufacturing process (shot peening) which lowers tensile stress in the surface layer of the rim material adjacent to the circumferential weld. theoretically this should improve rim durability by reducing fatigue crack initiation sites.indications from ford | ||||||
| WHEELS - CENTER SECTION | ||||||
| RQ04007 | FORD MOTOR COMPANY | 08/02/2004 | 12/20/2004 | FRACTURE OF THE STEEL WHEEL RIM | ||
| During a september 23, 2004 meeting and in subsequent discussions in november, ford advised the office of defects investigation (odi) of their plans to introduce an improved steel wheel for manufacturing and service component use on the subject vehicles, indicating this would occur in december 2004.the new wheel design incorporates an additional manufacturing process (shot peening) which lowers tensile stress in the surface layer of the rim material adjacent to the circumferential weld. theoretically this should improve rim durability by reducing fatigue crack initiation sites.indications from ford | ||||||
| WHEELS - RIM | ||||||
| RQ04007 | FORD MOTOR COMPANY | 08/02/2004 | 12/20/2004 | FRACTURE OF THE STEEL WHEEL RIM | ||
| During a september 23, 2004 meeting and in subsequent discussions in november, ford advised the office of defects investigation (odi) of their plans to introduce an improved steel wheel for manufacturing and service component use on the subject vehicles, indicating this would occur in december 2004.the new wheel design incorporates an additional manufacturing process (shot peening) which lowers tensile stress in the surface layer of the rim material adjacent to the circumferential weld. theoretically this should improve rim durability by reducing fatigue crack initiation sites.indications from ford | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 02/25/2012 | |||
| The # 6 spark plug blew out of my engines cylinder head also i have a problem with air leaking from my wheels & a vibration at highway speeds | |||
| 10/28/2009 | 122404 | 1 | |
| Received a recall letter from ford regarding a 2004 crown victory that i acquired 08/09 as a former police cruiser. letter stated i had to get this car to a dealer asap as this was an 07 recall that had not been completed. the letter clearly states defective wheels must be replaced or onus is on me for any future failures regarding this recall. i called the customer service number on letter and they explained that the wheels (special for police) have been known to develop cracks and split open further at some point in time. i advised that i was a private citizen and car was not a police vehicle any longer & they said it mattered not, and must be replaced. they gave me a dealer name & number which i promptly called the next day. dealer had little info on this so i gave them the recall number and explained what i was told and what letter said, dated oct '09. dealer declined to order parts and said they would not repair under recall since it was no longer in police use. i then called cs again and they agreed this time with dealer. i escalated to customer relations which was no help whatsoever. i explained to them that ford had contacted me, the letter did not say to disregard if no longer used as a police vehicle, only that this was a hazard and needed to get done. i asked for a letter of explanation as to how it was safe for me to drive as a private citizen if it was not safe for police and they refused, but did tell me it should be ok. the recall number & description reads 07s48-16 steel wheel replacement. i can fax a copy of letter if you require, but ford is adamant in refusal to do anything after sounding the alert to me and putting me in a potentially unsafe situation, plus clearly stating i am responsible if anything happens and i have ignored the letter. *tr | |||
| 02/10/2009 | 135000 | 1 | |
| Lost control of my vehicle during an exit turn off a highway i-75 about 3 weeks ago. after receiving a safety re- call 07ss48-s1 letter on the police model crown victoria i took to prestige ford and was told all wheels are eligible for replacement but since the vehicle is no longer in law enforcement i would have to pay the cost for all wheels. i have to constantly keep air in them every week and has been a severe safety issue when it comes to controlling the vehicle. *tr | |||
| 06/30/2008 | 93000 | ||
| Tl*the contact owns a 2004 ford crown victoria. the contact received a recall notice for nhtsa campaign id number 07v079000 (wheels). when the dealer inspected the wheels, they stated that the recall did not apply; however, the dealer billed ford for the recall repair. a second dealer informed the contact that his vehicle was included in the recall, so he scheduled an appointment to have the repair performed. the previous dealer billed him for the repair work. the recall repair is specific to wheels with 9 holes, which the contact currently has on his vehicle. the repair included replacing the wheels with 13 holes. the part number of the wheels is 3w731007cg. the contact has owned the vehicle for five months and has all prior maintenance records for the vehicle. the current and approximate failure mileages were 93,000. | |||
| WHEELS - RIM | |||
| 12/07/2004 | 32819 | 1 | 02/25/2004 |
| Trooper was on patrol, while driving, he heard a loud noise from the front of the vehicle, felt a shimmy in the steering, pulled over and observed the rt frt tire was suddenly low on air. he returned to station, parked the car and continued his patrol in another car. when he returned to station, the right front tire on the parked car was totaly flat. the tire was examined by a ford dealer, who found the wheel had an approx 1/8 crack approx 16 long in the wheel. the wheel was replaced by the dealer.*ak | |||