Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
07/15/200964000
 Tl-the contact owns a 2005 ford crown victoria. the contact states the engine revved so hard when it is idling. the contact stated he has to depress the brake hard so the vehicle would not take off and the rpm would decrease. the vehicle was taken to the dealer and after inspection stated they cannot duplicated the failure. the manufacturer was contacted who offered no assistance. the failure mileage was 64,000....mw
12/23/20071
 We have a 2005 crown victory i had stopped at a red light completely sitting still the car accelerated i had my foot on the brake already it would not stop somehow i had the presence of mind to put it in neutral i told my husband a few days later he was driving it happened to him at about the same time the something would not allow the fan to be turned down it seemed stuck we took it back to the dealer they fixed the fan but said there was nothing else wrong drove it a few more times it happened again back to dealer this time we were assured that ford said there was nothing to fix because there was nothing wrong at christmas 2007 a few days before christmas i was driving again i had stopped to make a left turn i was very near where i had intended to go i gave it a little gas all at once it was as if someone has placed a brick on the gas paddle i put both of my feet on the brake it would not stop until i hit a building all at once the gas was released again the ford dealer said there was nothing wrong with the car i was charged with the accident we still have the car i will not drive it we didn't want anyone else to be maybe killed if we traded it my husband drives it sometime so far nothing has happened i don't know if they fixed it after that or not we tried to find someone else this had happened to i think he found 2 or 3 people that had similar problems but would not comment on it. *tr
07/24/20063
 2005 ford crown victoria accelerated without warning. *kb the consumer had other problems with the vehicle such as a right front door rattle, the ac control switch needed to be replaced and a tire needed to be repaired. *jb
07/24/200616715309/19/2005
 On july 24, 2006 at approximately 2:15 pm i picked up my car, a 2005 crown victoria from don bohn autoplex located at 3737 lapalco blvd, harvey, la. 70058. i had dropped off my car on saturday, july 15, 2006 to have the ac control switch replaced, left front tire repaired and right front door rattle diagnosed. after leaving the ford dealership, i proceeded down the road to meet a friend for lunch. the restaurant was just a few miles from the ford dealership. i pulled into the entrance to the casino/restaurant and stopped at a 4 way stop. after removing my right food from the brake and beginning to proceed, the engine accelerated on its own at a very high rate. i attempted to stop the vehicle by using the brakes but this had no effect in stopping the car. out of complete desperation, i threw the car in park and turned the engine off. after calming down for a few minutes, i restarted the engine with my foot on the brakes. when i put the car in drive, the car once again began full acceleration. i again threw the car in park and turned the engine off. i noticed during this second incident that there were numerous lighted symbols that came on the dash. in an attempt to get the car out of traffic and into a area free of pedestrians, i started the vehicle again and the same thing happened a third time. i shifted into neutral and managed to get the car parked. i went into the casino and was assisted by an employee in calling the ford dealership and explained the incidents. they advised me to call ford roadside assistance, which i did. four hours later a tow truck arrived and towed my car to don bohn ford. during my 4 hour wait in the parking lot i was able to talk to the service manager and the service manager. i was advised that they had heard about such incidents but had no first hand knowledge unintended acceleration.*jb
10/15/200514075206/01/2005
 Dt: the contact stated the horn was not working. the service dealer replaced the horn, and reprogrammed the ccm to the latest calibration. since the repair she had to press firmly, in the exact location of the horn symbols. sometimes she has to press on both horn symbols to get the horn to work. the dealer said after time and use the horn should become easier to use. another concern she had was with the vehicle speed control. while at a stop sign the vehicle accelerated on its own. the service dealer inspected the vehicle, but could not find the cause of the problem at this point. *ak updated 11/29/05. *jb
07/10/20052
 Reporting two cases of sudden acceleration in rented ford crown vehicle, rented from hertz in san diego during first part of july 2005. *jb
01/31/20054481
 While merging from a secondary road the 2005 ford crown victoria (police car) accelerated suddenly which caused the driver to lose control of the vehicle. *nm acceleration continued and the vehicle did not respond despite the brakes being applied. the vehicle swerved out of control, struck a median and drove off the road into a snow bank. the vehicle sustained front end damage and a bent frame. *nm