Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| PE12025 | Ford Motor Company | 09/14/2012 | Loss of Steering Control | |||
| Nhtsa's office of defects investigation (odi) has received three complaints alleging a separation of the upper intermediate shaft from the steering column resulting in loss of steering control in ford crown victoria police interceptor (cvpi) vehicles.two of these complaints involved vehicles in a police fleet and one complaint involved a local government fleet vehicle in a different locale. all three complaints allege the separations occurred at low vehicle speeds. one complaint alleges the steering efforts increased just prior to the separation.odi has also received 10 complaints from these fleets alleging the onset of separation of the upper intermediate shaft from the steering column based on fleet inspections.a preliminary evaluation has been opened to gather information to assess whether the subject vehicles contain a safety related defect.the odi complaints cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following odi identification numbers: 10347404, 10474596, 1047458 (the odi identification numbers for the complaints marked as other are: 10475030, 10475017, 10474597, 10347407, 10347391, 10475145, 10475177, 10475133, 10475135, 10475153, | ||||||
| STEERING - COLUMN | ||||||
| PE12025 | Ford Motor Company | 09/14/2012 | Loss of Steering Control | |||
| Nhtsa's office of defects investigation (odi) has received three complaints alleging a separation of the upper intermediate shaft from the steering column resulting in loss of steering control in ford crown victoria police interceptor (cvpi) vehicles.two of these complaints involved vehicles in a police fleet and one complaint involved a local government fleet vehicle in a different locale. all three complaints allege the separations occurred at low vehicle speeds. one complaint alleges the steering efforts increased just prior to the separation.odi has also received 10 complaints from these fleets alleging the onset of separation of the upper intermediate shaft from the steering column based on fleet inspections.a preliminary evaluation has been opened to gather information to assess whether the subject vehicles contain a safety related defect.the odi complaints cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following odi identification numbers: 10347404, 10474596, 1047458 (the odi identification numbers for the complaints marked as other are: 10475030, 10475017, 10474597, 10347407, 10347391, 10475145, 10475177, 10475133, 10475135, 10475153, | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/17/2012 | 85000 | 1 | |
| The steering shaft bushing became dislodged and fell out of position. *tr | |||
| 10/17/2012 | 85000 | ||
| The steering shaft bushing became dislodged and fell out of position. | |||
| 10/09/2012 | 67257 | 1 | |
| Steering wheel became very hard to turn and would not bring itself back to straight position on its own. also a clicking noise could be heard from the steering column when turning the steering wheel. ford dealership found that the upper steering shaft had malfunctioned. *tr | |||
| 10/17/2012 | 85000 | ||
| The steering shaft bushing became dislodged and fell out of position. | |||
| 10/09/2012 | 67257 | ||
| Steering wheel became very hard to turn and would not bring itself back to straight position on its own. also a clicking noise could be heard from the steering column when turning the steering wheel. ford dealership found that the upper steering shaft had malfunctioned. | |||
| 10/17/2012 | 85000 | ||
| The steering shaft bushing became dislodged and fell out of position. | |||
| 10/09/2012 | 67257 | ||
| Steering wheel became very hard to turn and would not bring itself back to straight position on its own. also a clicking noise could be heard from the steering column when turning the steering wheel. ford dealership found that the upper steering shaft had malfunctioned. | |||
| 09/26/2012 | 124171 | 1 | |
| Inspection found dislocated bushing. *tr | |||
| 09/26/2012 | 140909 | 1 | |
| Inspection found dislocated bushing. *tr | |||
| 09/26/2012 | 124171 | 1 | |
| Inspection found dislocated bushing. *tr | |||
| 09/26/2012 | 140909 | 1 | |
| Inspection found dislocated bushing. *tr | |||
| 09/26/2012 | 124650 | ||
| Inspection found dislocated bushing | |||
| 09/11/2012 | 158038 | 1 | |
| Tuesday sept. 11 stating that while coming to a stop she lost steering on her vehicle. she said that the steering wheel turned freely and the horn was stuck on. *tr | |||
| 09/11/2012 | 158038 | ||
| Tuesday sept. 11 stating that while coming to a stop she lost steering on her vehicle. she said that the steering wheel turned freely and the horn was stuck on. | |||
| 08/23/2007 | 10000 | 100 | |
| Loss of power steering during abrupt and normal turning. *tr | |||
| STEERING - COLUMN | |||
| 07/01/2012 | |||
| This fleet, even though there were no complete separations of the steering shaft assembly, has experienced steering column issues in which the green sleeve in the upper end of the column closest to the steering wheel has protruded indicating the upper portion of the steering column began to separate. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/02/2007 | 100 | 07/01/2007 | |
| During deceleration of the ford cvpi, the vehicle's power steering fails. it makes the police unit very hard to control during routine police vehicle operations such as u-turns, sharp turns, or during any type of situation where the vehicle's speed is quickly slowed, and a turn is initiated. *tr | |||