Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| PE12025 | Ford Motor Company | 09/14/2012 | Loss of Steering Control | |||
| Nhtsa's office of defects investigation (odi) has received three complaints alleging a separation of the upper intermediate shaft from the steering column resulting in loss of steering control in ford crown victoria police interceptor (cvpi) vehicles.two of these complaints involved vehicles in a police fleet and one complaint involved a local government fleet vehicle in a different locale. all three complaints allege the separations occurred at low vehicle speeds. one complaint alleges the steering efforts increased just prior to the separation.odi has also received 10 complaints from these fleets alleging the onset of separation of the upper intermediate shaft from the steering column based on fleet inspections.a preliminary evaluation has been opened to gather information to assess whether the subject vehicles contain a safety related defect.the odi complaints cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following odi identification numbers: 10347404, 10474596, 1047458 (the odi identification numbers for the complaints marked as other are: 10475030, 10475017, 10474597, 10347407, 10347391, 10475145, 10475177, 10475133, 10475135, 10475153, | ||||||
| STEERING - COLUMN | ||||||
| PE12025 | Ford Motor Company | 09/14/2012 | Loss of Steering Control | |||
| Nhtsa's office of defects investigation (odi) has received three complaints alleging a separation of the upper intermediate shaft from the steering column resulting in loss of steering control in ford crown victoria police interceptor (cvpi) vehicles.two of these complaints involved vehicles in a police fleet and one complaint involved a local government fleet vehicle in a different locale. all three complaints allege the separations occurred at low vehicle speeds. one complaint alleges the steering efforts increased just prior to the separation.odi has also received 10 complaints from these fleets alleging the onset of separation of the upper intermediate shaft from the steering column based on fleet inspections.a preliminary evaluation has been opened to gather information to assess whether the subject vehicles contain a safety related defect.the odi complaints cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following odi identification numbers: 10347404, 10474596, 1047458 (the odi identification numbers for the complaints marked as other are: 10475030, 10475017, 10474597, 10347407, 10347391, 10475145, 10475177, 10475133, 10475135, 10475153, | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/10/2012 | 98430 | 1 | |
| On wednesday, october 10 at approximately 3:45 pm trooper was traveling on reservoir avenue in the city of cranston. as the trooper approached the on-ramp for route 10 south he attempted to turn onto the ramp. as he did so he heard a loud snap and the steering wheel kept turning without turning the front wheels. he applied the brakes and went up onto the curbing next to the ramp. when he came to a stop the horn was sounding and the lights and siren were also going on and off. the cruiser in question is a 2008 and had not experienced any serious problems until this. it was towed to tasca ford and they advised that the steering column had snapped and affected the wiring in the vehicle. the vehicle is currently at tasca awaiting repairs. thank you for your assistance. *tr | |||
| 10/10/2012 | 98430 | ||
| On wednesday, october 10 at approximately 3:45 pm trooper was traveling on reservoir avenue in the city of cranston. as the trooper approached the on-ramp for route 10 south he attempted to turn onto the ramp. as he did so he heard a loud snap and the steering wheel kept turning without turning the front wheels. he applied the brakes and went up onto the curbing next to the ramp. when he came to a stop the horn was sounding and the lights and siren were also going on and off. the cruiser in question is a 2008 and had not experienced any serious problems until this. it was towed to tasca ford and they advised that the steering column had snapped and affected the wiring in the vehicle. the vehicle is currently at tasca awaiting repairs. thank you for your assistance. | |||
| 09/26/2012 | 48611 | 1 | |
| Inspection found dislocated bushing. *tr | |||
| 09/26/2012 | 65893 | ||
| Inspection found dislocated bushing | |||
| 09/25/2012 | 96000 | ||
| Tl* the contact owns a 2008 ford crown victoria. the contact stated that while driving 5 mph, the power steering assist failed. the contact stated that he attempted to turn the vehicle but instead, heard a loud noise as the wheel began to move independently. the vehicle was towed to a repair shop for inspection where they stated that the steering column had become disassembled. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 96,000. the vin was unavailable. | |||
| 09/25/2012 | 96000 | ||
| Tl- the contact owns a 2008 ford crown victoria. the contact stated that while driving 5 mph, the power steering assist failed. the contact stated that he attempted to turn the vehicle but instead, heard a loud noise as the wheel began to move independently. the vehicle was towed to a repair shop for inspection where they stated that the steering column had become disassembled. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 96,000. the vin was unavailable. kmj | |||
| 09/25/2012 | 96000 | ||
| Tl- the contact owns a 2008 ford crown victoria. the contact stated that while driving 5 mph, the steering failed. the contact stated that he had tried to turn the vehicle but he heard a loud noise and the wheel began to move on its own. the contact stated that he had the vehicle towed to repair shop for inspection and they stated that the steering column disassembled its self. the vehicle was not repaired. the manufacturer was notified and they stated that there was nothing that could be done. the failure mileage was 96,000. the vin was unavailable. ap | |||
| 08/27/2012 | 95254 | 1 | |
| Driver felt resistance in steering and heard noise under dash. drove car for some until it would not shift into park then brought in for service. technician examining vehicle noticed small plastic parts on floor under steering column and found the lower bushing out of tube. steering shaft was still connected. *tr | |||
| 08/27/2012 | 95254 | ||
| Driver felt resistance in steering and heard noise under dash. drove car for some until it would not shift into park then broughtin in for service. techinican examining vehicle noticed small plastic parts on floor under steering column and found the lower bushing out of tube. streering shaft was still connected. | |||
| 06/08/2012 | 98000 | ||
| Tl* the contact owns a 2008 ford crown victoria. the contact stated that the steering knuckle and the engine compartment were fractured. the vehicle was taken to the dealer who stated that the plastic of the steering knuckle was defective and offered to replace the plastic with a rubber band. the vehicle was repaired. the manufacturer was notified of the failure and offered no assistance. the failure was 98,000 and the current mileage was 106.000. | |||
| 06/08/2012 | 98000 | ||
| Tl- the contact owns a 2008 ford crown victoria. the contact stated that the steering knuckle and the engine compartment were fractured. the vehicle was taken to the dealer who stated that the plastic of the steering knuckle was defective and offered to replace the plastic with a rubber band. the vehicle was repaired. the manufacturer was notified of the failure and offered no assistance. the failure was 98,000 and the current mileage was 106.000. kmj | |||
| 06/08/2012 | 98000 | ||
| Tl- the contact owns a 2008 ford crown victoria. the contact stated that the vehicle steering knuckle and the engine compartment was broken. the vehicle was taken to the dealer who stated that the plastic of the steering knuckle was defected and offered to replace the plastic with rubber band. but then the vehicle was replaced with a new part. the repaired was at the contact cost. the manufacturer was notified of the failure and offered no assistance. the failure was 98,000 and the cunrrent mileage was 106.000. lg | |||