Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
08/25/201189900
 While driving my vehicle caught on fire in the rear end of the vehicle. we pulled over and immediately got the children out of the car. less than a minute later, the entire vehicle was blazing.
06/23/2011
 I have an 1997 ford f150 that i had to replace the gas tank and both straps that secured the tank to the vehicle. the straps wore away at the gas tank which in turn caused a fuel leak in the tank itself.
06/15/201071289
 Hi, the part failure is a fuel tank crack that occurs in the mid90's to early 2000s ford vans. this design problem has been admitted to by ford, and is addressed on a very limited list of certain models and years under a recall notice 01v114000. however, this tank crack occurs on other non listed vin numbers as well, such as mine. this is the problem, the documented and covered recall group vin numbers precede mine and occur subsequent to mine, but skip several vins inbetween. my cracked and leaking fuel tank, and the resulting gasoline leakage, occur as a result of the tank design, which design ford has revisited five times now. so, there is a gasoline leak that results from metal fatigue, as the long hotdog shaped fule tank flexes and twists, in ford's words, with the frame, and fails where it rubs straps or crossmembers. i have attempted to get a replacement tank from ford, but all are spoken for and backordered as they are being supplied to the dealers for the vehicles included in the current list of defective vehicles. so, no tanks are available to people like me, who have the problem, but are not included in ford's existing recall list. i have contacted ford for resolution, ford case 599552380, for sourcing a tank at least for now. ford will still not admit to ownership of financial resposibility for this particular tank--yet. i have also filed a complaint with dot, case #290654, to have the recall group expanded to cover all of us who need this help. as an asside, the local ford dealer has refused to give me anything i need or supply me any support since we come to this impass and situation. they do also admit however, to being unable to assist me because of the lengthy backlog of people needing replacement tanks and the unavailability of these tanks.
06/17/201071289
 Tl- the contact owns a 1997 ford e-150. the contact stated that there is a crack in the gas tank on the vehicle. the contact stated that fuel is flowing out of the tank fairly quickly and they are worried about a fire. the contacts mechanic stated that there is a recall for the fuel system tank assembly under campaign number 01v114000. when the manufacturer was contacted, the contact was told that the gas tank are reserved on back order for the dealers and that since his vehicle was not included, there would be no gas tanks available and no repair to the vehicle. the failure mileage and current mileages was 71289.rl
06/15/201071289
 Hi, the part failure is a fuel tank crack that occurs in the mid90's to early 2000s ford vans. this design problem has been admitted to by ford, and is addressed on a very limited list of certain models and years under a recall notice 01v114000. however, this tank crack occurs on other non listed vin numbers as well, such as mine. this is the problem, the documented and covered recall group vin numbers precede mine and occur subsequent to mine, but skip several vins inbetween. my cracked and leaking fuel tank, and the resulting gasoline leakage, occur as a result of the tank design, which design ford has revisited five times now. so, there is a gasoline leak that results from metal fatigue, as the long hotdog shaped fule tank flexes and twists, in ford's words, with the frame, and fails where it rubs straps or crossmembers. i have attempted to get a replacement tank from ford, but all are spoken for and backordered as they are being supplied to the dealers for the vehicles included in the current list of defective vehicles. so, no tanks are available to people like me, who have the problem, but are not included in ford's existing recall list. i have contacted ford for resolution, ford case 599552380, for sourcing a tank at least for now. ford will still not admit to ownership of financial resposibility for this particular tank--yet. i have also filed a complaint with dot, case #290654, to have the recall group expanded to cover all of us who need this help. as an asside, the local ford dealer has refused to give me anything i need or supply me any support since we come to this impass and situation. they do also admit however, to being unable to assist me because of the lengthy backlog of people needing replacement tanks and the unavailability of these tanks.
06/17/201071289
 Tl- the contact owns a 1997 ford e-150. the contact stated that there is a crack in the gas tank on the vehicle. the contact stated that fuel is flowing out of the tank fairly quickly and they are worried about a fire. the contacts mechanic stated that there is a recall for the fuel system tank assembly under campaign number 01v114000. when the manufacturer was contacted, the contact was told that the gas tank are reserved on back order for the dealers and that since his vehicle was not included, there would be no gas tanks available and no repair to the vehicle. the failure mileage and current mileages was 71289.rl
06/15/201071289
 Hi, the part failure is a fuel tank crack that occurs in the mid90's to early 2000s ford vans. this design problem has been admitted to by ford, and is addressed on a very limited list of certain models and years under a recall notice 01v114000. however, this tank crack occurs on other non listed vin numbers as well, such as mine. this is the problem, the documented and covered recall group vin numbers precede mine and occur subsequent to mine, but skip several vins inbetween. my cracked and leaking fuel tank, and the resulting gasoline leakage, occur as a result of the tank design, which design ford has revisited five times now. so, there is a gasoline leak that results from metal fatigue, as the long hotdog shaped fule tank flexes and twists, in ford's words, with the frame, and fails where it rubs straps or crossmembers. i have attempted to get a replacement tank from ford, but all are spoken for and backordered as they are being supplied to the dealers for the vehicles included in the current list of defective vehicles. so, no tanks are available to people like me, who have the problem, but are not included in ford's existing recall list. i have contacted ford for resolution, ford case 599552380, for sourcing a tank at least for now. ford will still not admit to ownership of financial resposibility for this particular tank--yet. i have also filed a complaint with dot, case #290654, to have the recall group expanded to cover all of us who need this help. as an asside, the local ford dealer has refused to give me anything i need or supply me any support since we come to this impass and situation. they do also admit however, to being unable to assist me because of the lengthy backlog of people needing replacement tanks and the unavailability of these tanks.
06/17/201071289
 Tl- the contact owns a 1997 ford e-150. the contact stated that there is a crack in the gas tank on the vehicle. the contact stated that fuel is flowing out of the tank fairly quickly and they are worried about a fire. the contacts mechanic stated that there is a recall for the fuel system tank assembly under campaign number 01v114000. when the manufacturer was contacted, the contact was told that the gas tank are reserved on back order for the dealers and that since his vehicle was not included, there would be no gas tanks available and no repair to the vehicle. the failure mileage and current mileages was 71289.rl
12/16/2008126000
 Tl*the contact owns a 1997 ford e-150. for a month, the contact smelled gasoline when entering, exiting, and driving the vehicle. he drove the vehicle to a fuel station and gasoline spilled to the ground while pumping fuel into the tank. the fuel tank would not fill up past half a tank. the vehicle was driven to the contact's residence. the vehicle has not been inspected and the cause of the failure has not been determined. the dealer stated that they would repair the vehicle, but at the contact's expense. the manufacturer has not been notified. the current and failure mileages were 126,000.
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
02/23/200698000306/15/1999
 My van has been in the shop 3 times and they tell me i need to clean the injectors. well it has been starting sluggish from day one. today it will not start. same symptoms as everybody else. weak battery and smoke still will not start. i'm afraid to drive it again. i think it's going to catch on fire. *jb
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
04/23/200989000
 Tl*the contact owns a 1997 ford e-150. while placing fuel into the vehicle, the contact noticed a huge puddle underneath the vehicle. he looked underneath the vehicle and noticed a crack on the fuel tank. the manufacturer stated that his vin was excluded from nhtsa campaign id number 01v114000 (fuel system, gasoline:storage:tank assembly). the contact believes that his vehicle should be included in the recall since the failures are identical. the failure mileage was 89,000 and current mileage was 94,000.
02/17/200693801105/17/1997
 Gas spilled out of the original fuel tank while filling up on flat ground. dealer said the tank had rubbed on a cross member and had a hole in the tank.*ak
12/24/200145000112/12/2001
 Ford's recall number is 01s14. my e150 fills the requirements of near the gross vehicle weight with ... rough road... the 35 gallon mid-ship fuel tank ... crack ... ford tells me that my vin is outside the range of covered vans. the recall covers 1997 through 2001 models. i see no way that ford would know which vans are used in the above mentioned manner. this problem appeared from the beginning of my ownership. any filling of more than 3/4 tank, resulted in strong gasoline smell and leakage. this was a very serious problem. even though i tried to not fill past 3/4, sometimes i would exceed that. explosion and fire were constant threats. my ford dealer tells me that it certainly looks like my van should be included. i agree. i have paid for the replacement of the fuel tank. the below incident date is approximate. i bought the van in december 2001. *jb