Ford E-350 2003

Model E-350 made in 2003 by Ford got 10 consumer complains, 3 investigations there are 5 recalls as well as 2 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and fuel system, gasoline. Technical service bulletines regarding exterior lighting, service brakes, air. The car had one investigation (electrical system). There were some recalls concerningequipment adaptive, exterior lighting and fuel system, gasoline.

Model 2003

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT ADAPTIVE
08V478000AROUND TOWN TRANSPORTATION PRODUCTS, LLCfrom 08/01/2003 to 12/31/2003V (Vehicle)609/26/2008ODIAROUND TOWN TRANSPORTATION PRODUCTS, LLC09/18/200809/24/2008571404
Defect SummaryAround town is recalling 6 my 2003 ford e-350 and my 2006 e-250 wheelchair conversion vans equipped with ricon platform style wheelchair lifts. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, platform lift installations in motor vehicles. the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence SummaryThe user of the lift could be injured should the lift move unintentionally.
Corrective SummaryAround town is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). owners may contact ricon at 1-818-267-3000 or around town at 1-678-364-8594.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
EXTERIOR LIGHTING - BRAKE LIGHTS
11V352000FORD MOTOR COMPANY V (Vehicle)26715MFRFORD MOTOR COMPANY07/13/201107/13/2011571108
Defect SummaryFord is recalling certain model year 2011 ranger trucks built from january 25, 2011, through april 25, 2011 at the twin cities assembly plant, and service parts distributed to dealers for certain 2004 through 2011 model year ranger trucks, 2002 through 2005 model year excursion vehicles, and 2002 through 2007 model year f-250, f-350, f-450, and f-550 trucks for failing to comply with the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment. the multi-function switch was shipped with a subcomponent (slider) that may experience deformation. a multi-function switch with a deformed slider may malfunction causing the turn signal, tail lights, hazard warning signal flashers and/or brake lights not to activate.
Consequence SummaryNon-functioning lights could increase the risk of a crash.
Corrective SummaryDealers will replace the switches free of charge. the safety recall is expected to begin on or about august 15, 2011. owners may contact ford motor company customer relationship center at 1-866-436-7332.
NotesFord's safety recall no. 11c18.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
FUEL SYSTEM, GASOLINE
06E056000UFI FILTERS USA E (Equipment)5864008/04/2006MFRFORD MOTOR COMPANY06/13/200606/23/2006
Defect SummaryCertain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. due to incorrect design, the quick connectors may not fully seat with the tube interface, even though the person making the connection may believe that the quick connector is fully attached.
Consequence SummaryFailure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.
Corrective SummaryUfi will notify owners and replace the filters free of charge. the recall began on august 4, 2006. owners may contact ufi filters usa at 800-230-5876.
NotesThis recall only pertains to ufi filters usa (purolator) aftermarket fuel filters and has no relation to any original equipment installed on the listed passenger vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
VEHICLE SPEED CONTROL
09V399000FORD MOTOR COMPANY V (Vehicle)450000010/27/2009ODIFORD MOTOR COMPANY10/13/200910/13/2009
Defect SummaryFord is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the scds may leak internally and then overheat, smoke, or burn.
Consequence SummaryA vehicle fire could occur with or without the engine running.
Corrective SummaryFord will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751.
NotesFord's recall campaign number is 09s09.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
VEHICLE SPEED CONTROL - CRUISE CONTROL
08V051000FORD MOTOR COMPANYfrom 09/03/1991 to 09/15/2003V (Vehicle)22500002/18/2008MFRFORD MOTOR COMPANY02/04/200802/04/2008
Defect SummaryFord is recalling 225,000 my 1992-2003 econoline, my 1993-1995 taurus sho, my 1992-1998 crown victoria, my 1993 bronco, f-series, my 1995-1997 f-series super duty stripped chassis, my 1992-1998 mercury grand marquis, and my 1992-1995 lincoln town car vehicles. the affected vehicles were previously repaired using a wiring harness that is not compatible with the vehicle circuit polarity.
Consequence SummaryAs a result, the fuse is located in the output circuit rather than in the intended input power feed circuit, and may not offer the intended protection in the event of an electrical short to ground.
Corrective SummaryDealers will install a new wiring harness, or replace the mating electrical component. the recall began on february 18, 2008. owners may contact ford at 1-800-392-3673.
NotesFord recall no. 08s01.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING - HEADLIGHTS
1952712/01/200610022232Headlight adjustment needed. *kb07/23/2007
SERVICE BRAKES, AIR
07111010022675Brake booster system may exhibit a brake pedal kickback and/or grabbing condition when applying the brakes. *nj09/19/2007

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
EA10003FORD MOTOR COMPANY04/13/201003/05/2012HVAC Switch Failures
 This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.odi was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.after a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, odi did not identify the existence of a safety defect trend.odi reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to have been caused by a failing subject blower motor control switch.this represents a failure rate of 0.2 r/100k on a population of 1,076,975 vehicles that have been in service for up to 14 years.odi has found that when the subject switches do fail and begin to melt, they are constructed in a manner that typically prevents the failing switch from igniting and developing into an open flame.ford motor company has agreed to take two actions to further reduce the likelihood an overheated blower motor switch in the subject vehicles.ford informed odi that it has implemented a series of design changes to the subject switch that will help prevent it from developing internal high resistance short circuits.ford has also informed odi that it would release a technical service bulletin (tsb-11-11-21) instructing subject vehicle owners to replace the electrical connector at the same time a failed switch is replaced.in light of the low rate of failure resulting in open flame and fire spread on the subject vehicles, and ford's actions to reduce the likelihood of a switch failure through switch design changes and a tsb, further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.the odi complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/complaints under the following (odi) numbers: 10427875, 10114393, 10257890for additional information, see the attached closing report.
PE09055FORD MOTOR COMPANY12/07/200904/21/2010HVAC Switch Failures
 Odi has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.each fleet operates mini buses built on a ford e350 or e450 cutaway chassis.the oem hvac blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.some drivers have reported a burning smell or smoke coming from the dash.one fleet reported a vehicle fire.no injuries were sustained.however, the bus was carrying special needs children when the driver noticed smoke coming from the dash.the driver was able to evacuate the children prior to the vehicle becoming engulfed in flames.this pe has been upgraded to an engineering analysis (ea) to determine if the blower motor switch failures create a situation where a vehicle fire is possible and presents a safety risk to the driver and other passengers.
EA10003FORD MOTOR COMPANY04/13/2010HVAC Switch Failures
 Odi has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.each fleet operates mini buses built on a ford e350 or e450 cutaway chassis.the oem hvac blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.some drivers have reported a burning smell or smoke coming from the dash.one fleet reported a vehicle fire.no injuries were sustained.however, the bus was carrying special needs children when the driver noticed smoke coming from the dash.the driver was able to evacuate the children prior to the vehicle becoming engulfed in flames.the 55 fires referred to in the manufacturers column is based on the early warning reporting definition of fire, which is as follows: fire means combustion or burning of material in or from a vehicle as evidenced by flame. the term also includes, but is not limited to, thermal events and fire-related phenomena such as smoke and melt, but does not include events and phenomena associated with a normally functioning vehicle such as combustion of fuel within an engine or exhaust from an engine.this engineering analysis (ea) has been opened to determine if the blower motor switch failures create a situation where a vehicle fire is possible and presents a safety risk to the driver and other passengers.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
07/11/2008820001
 F-350 diesel running erratically. than will not shift radio stopped working no power all electronics stopped working. smelt insulation burning on wires. vehicle was totally disabled. towed to dealer. dealer found fuse box melted. asked dealer to also check out alternator, [maybe putting out to much voltage] got the vehicle back the same thing happened. it was the alternator. is can cause vehicle fires. dealer claims he gets a few a month, different models. *tr
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
10/07/200685000110/06/2003
 Dt*: the contact stated the vehicle was involved in a crash while driving 15 mph. the vehicle rear-ended another vehicle, and glanced off the bumper. a passenger in the second vehicle noticed smoke emanating from under the hood, followed closely by flames. a police report was taken, and the vehicle was considered a total loss. the vehicle was not seen by a dealer, however the manufacturer was notified. *ak
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
07/26/2006595008
 Dt*: the contact stated the vehicle overheated while traveling uphill 35 mph. it was taken to a service dealer and test driven to recreate the overheating. the dealer was unable to duplicate the problem. an independent service mechanic installed gauges to monitor the engine's heat more closely. the vehicle overheated on 8 occasions, under similar circumstances. the manufacturer was not contacted.
FUEL SYSTEM, GASOLINE
08/08/2011100000
 Tl* the contact owns a 2003 ford e-350. the contact stated the fuel tank was deteriorating which clogged up the fuel pump and fuel filter. the failure caused the vehicle to malfunction while driving up hill. the vehicle was taken to a mechanic who inspected the vehicle and observed that the fuel pump and filter were clogged up. the mechanic will replace the fuel tank for over $1000 at the contacts expense. the dealer was notified and informed him to contact nhtsa since there were no recalls or warranty. the manufacturer was contacted and also informed him there were no recalls or warranty. the failure mileage was 100,000.
08/08/2011100000
 Tl- the contact owns a 2003 ford e-350. the contact stated the fuel tank was deteriorating which clogged up the fuel pump and fuel filter. the failure caused the vehicle to malfunction while driving up hill. the vehicle was taken to a mechanic who inspected the vehicle and observed that the fuel pump and filter were clogged up. the mechanic will replace the fuel tank for over $1000 at the contacts expense. the dealer was notified and informed him to contact nhtsa since there were no recalls or warranty. the manufacturer was contacted and also informed him there were no recalls or warranty. the failure mileage was 100,000. rvk
08/08/2011100000
 Tl-the contact owns a 2003 ford e350. the contact stated the fuel tank on the inside was flaking off and clogging up the fuel pump and fuel filter. this causes the vehicle to not run when the vehicle was trying to go up the hill. the vehicle was taken to a mechanic shop who inspected the vehicle and found the clogged fuel pump and filter. the mechanic will replace the fuel tank at a cost to the contact of over $1000. the dealer was notified and informed him to contact nhtsa due to no recalls or warranty. the manufacturer was contacted and informed him there is no recalls or warranty and offerd no other assistance. the failure mileage was 100,000. mw
SEAT BELTS
12/18/200978000
 Tl-the contact owns a 2003 ford e-350. the vehicle was included in the recall associated with nhtsa campaign id number 07v069000, seat belts:front:anchorage. the manufacturer was notified and he was informed the parts needed were on back order. this process has been ongoing for approximately 9 months with no resolution. the vehicle was not repaired. the failure mileage was 78,000 and the current mileage was 80,079. sm.
STEERING
04/01/20073000010010/01/2003
 Tl*the contact owns a 2003 ford e-350. while driving 30 mph or greater, the vehicle would sway from side to side. the dealer has inspected the vehicle on two occasions and stated that this is a normal occurrence. however, the service advisor at the dealer disagreed with the diagnosis. he felt that there was too much leverage in the steering column. the current mileage is 34,000 and failure mileage was 30,000. the consumer stated the steering is too loose to safely pull a trailer. updated 09/05/07. *jb

Car dealers selling


StateCityZipNamePhone
CAVISTANORTH COUNTY FORD1-888-945-9900