Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
04/28/20071
 Purchased a ford e-350 in october of 2005 with 5 hankook lt 245/75 r 16's after 28,000 miles and 70 % of tread remaining the cord separated in the tire tread caracas resulting in a flat spot corresponding to a bubble on the inside of the tire. when i sought help from hankook national and ms. judy hershberg 973-633-9000 and the localk distributor miami tire dealers warehouse' jose phone 888-833-3953 i was not assisted in any way, shape, or form, all their suggestions and arrangements fell on deft ears. considering the mileage, now 34,000 + and the years, 3, i could not in reality expect an adjustment. i would like to report the tires and as much info as i can get from them to you for a possible recall for the sake of public safety and the welfare of citizen drivers and their safety. *tr
TIRES - TREAD/BELT
01/01/20131
 2005 ford e350. consumer writes in regards to recall notice for vehicle tires. *smd the consumer stated he received a recall notice about b.f. goodrich commercial t/a tires he purchased some time ago. the consumer went to a tire service center, to have the tires checked. the manager informed the consumer, that one of the four tires were in the recall group. the manager stated in order for the recall to be honored, the consumer had to purchase at least two tires. in addition, he could get another brand of tires and receive credit for the value of the commercial t/a tires against the purchase. the consumer stated when he dropped the van off, he asked that the used tires be placed in the vehicle, so he could verify if the tires fell under the recall. that didn't happen. the consumer stated the repair center's idea of honoring the recall, was to charge him for one tire at the new commercial t/a price. the manager stated the consumer did not get the credit for the one tire, because he would have to buy the exact same tire.