Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - REAR
11V392000FRONTLINE COMMUNICATIONSfrom 10/31/2006 to 07/12/2011V (Vehicle)75MFRFORD MOTOR COMPANY08/01/201108/02/2011
Defect SummaryFrontline is recalling certain model year 2006-2011 electronic news gathering (eng) vehicles built on a ford e-350 chassis with an aftermarket rear anti-sway bar and manufactured from october 31, 2006, through july 12, 2011. these vehicles may be susceptible to rear hydraulic brake line damage. the rear anti-sway bar frame mounting bolt threads may come in contact with the steel hydraulic brake line. if metal-to-metal abrasion occurs, the brake line may eventually rupture and cause a loss of hydraulic service brake pressure.
Consequence SummaryIf a loss of service brake pressure occurs, the driver may not be able to control the vehicle, increasing the risk of a crash
Corrective SummaryFrontline will notify owners, and dealers will repair the vehicles free of charge. repairs will be performed by local ford dealers and frontline authorized service facilities. the manufacturer has not yet provided an owner notification schedule. owners may contact frontline communications at 1-727-573-0400.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
0524801/01/200510018941Vibration/harshness above 45 mph (72 km/h) after tire balance. *tt01/25/2006
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
071110021216Dtc c1288-roll stability control (rsc) / 5.4l engine and extended body. *kb03/23/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
05/13/2012273901
 This vehicle is the chassis for a 2006 pleasure way industries excel ts model class b van conversion. the maintenance of this van has been excellent with records to prove such. since our purchasing this vehicle in may of 2012, when it is driven at highway speeds higher than 50 mph, the steering becomes loose and the front end weaves back and forth. the steering also pulls to the right even with proper alignment. twice the driver nearly lost control due to the unresponsive steering. the rear end is too heavy for the weight it must bear thus causing a wheely effect on the extremely light front end. this causes the rear end to basically drive the vehicle. this seems to be a design issue with the ford e350 super duty van. there have been numerous complaints made to pleasure way regarding the model years from 2004 through 2011 and yet they continue to produce this product. we have had to make major additions to the original ford suspension to make this vehicle marginally safer to drive. these include rear wheel spacers, rear sway bar, heavier shocks, new harder sidewall tires, alignment cams, steering dragline, roadmaster active suspension kit. we have documentation from many other owners of this same vehicle who are experiencing this same problem and are scared to death to drive these vans on public highways. *tr