Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - REAR | ||||||||||||||||
| 11V392000 | FRONTLINE COMMUNICATIONS | from 10/31/2006 to 07/12/2011 | V (Vehicle) | 75 | MFR | FORD MOTOR COMPANY | 08/01/2011 | 08/02/2011 | ||||||||
| Defect Summary | Frontline is recalling certain model year 2006-2011 electronic news gathering (eng) vehicles built on a ford e-350 chassis with an aftermarket rear anti-sway bar and manufactured from october 31, 2006, through july 12, 2011. these vehicles may be susceptible to rear hydraulic brake line damage. the rear anti-sway bar frame mounting bolt threads may come in contact with the steel hydraulic brake line. if metal-to-metal abrasion occurs, the brake line may eventually rupture and cause a loss of hydraulic service brake pressure. | |||||||||||||||
| Consequence Summary | If a loss of service brake pressure occurs, the driver may not be able to control the vehicle, increasing the risk of a crash | |||||||||||||||
| Corrective Summary | Frontline will notify owners, and dealers will repair the vehicles free of charge. repairs will be performed by local ford dealers and frontline authorized service facilities. the manufacturer has not yet provided an owner notification schedule. owners may contact frontline communications at 1-727-573-0400. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/15/2010 | 75000 | ||
| I bought new a 2007 e350 heavy duty diesel cargo van that developed dangerous driving/handling condition at app 75,000 miles. never a accident, always properly serviced, freeway driving 90% of the time , load evenly dispersed and under weight for e350. it has floaty, drifty, wandering handling at freeway speeds. constant condition now. dealer has had van 4-5 times and in their possesion for over 40 days off and on. 3 months pursuing the problem. we have replaced bushings, coil springs, shocks, driving gear box and aligned the van 3 times. ford techs involved. 3 months and $3000.00 expenses incurred, the problem still persists. i dropped the vehicle this week to let the dealer have one more shot to fix the problem or replace the vehicle. my service rep advised me today that the van is driving fine and that it is my imagination that the condition still persists. argued with me , and informed me they were not going to pursue the problem any further. my ford service dept/ dealer is now flat out denying that the problem exhists. at freeway speeds this vehicle is hard to drive without a white knuckle ride. rides better because of the new shocks and springs but the floaty, wandering drivability still very present and constant at freeway speeds. there are other nhtsa complaints and bulletins regarding this very problem with my same model van. unacceptable. dangerous. van also had tread separation on every factory tire including the spare at 30,000-45,000. very dangerous. | |||
| 04/15/2007 | 1 | ||
| Uncontrollable steering wander. insufficient suspension at and below rated capacity. constant continual condition. replaced shock absorbers. replaced steering gear box. unsatisfactory condition remains unchanged. | |||