Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| TSB-09-20-7 | 04/01/2010 | 10032624 | Ford: steering wander. some vehicles may exhibit steering wander or free play. steering gear mesh load adjustment. front end alignment may be adjusted to improve the wander/free play condition. sticky on center feel may also be due to b | 04/21/2010 | |
| STEERING - LINKAGES - DRAG - POWER ASSIST SYSTEM | |||||
| TSB-09-20-7 | 04/01/2010 | 10032624 | Ford: steering wander. some vehicles may exhibit steering wander or free play. steering gear mesh load adjustment. front end alignment may be adjusted to improve the wander/free play condition. sticky on center feel may also be due to b | 04/21/2010 | |
| STEERING - LINKAGES - LINK - DRAG - CONNECTION | |||||
| TSB-09-20-7 | 04/01/2010 | 10032624 | Ford: steering wander. some vehicles may exhibit steering wander or free play. steering gear mesh load adjustment. front end alignment may be adjusted to improve the wander/free play condition. sticky on center feel may also be due to b | 04/21/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/04/2012 | 17000 | ||
| Tl- the contact owns a 2008 ford f-350. the contact stated that while traveling 75 mph, the power steering assist failed. the steering wheel became abnormally stiff and as the contact attempted to move the vehicle to the road shoulder, the brake pedal was depressed and abnormally traveled to the floorboard. the contact took the vehicle to the dealer and was told that the lines connected to the steering and braking systems was completed rusted and needed replacing. the contact stated that the vehicle had been parked inside and had not been exposed to the outside elements for the lines to become rusted. the manufacturer was also contacted and advised that the vehicle was no longer covered under warranty. the vehicle was not repaired. the failure and current mileages were 17,000. kmj | |||
| 10/05/2012 | 62000 | ||
| I was have problems with the front end of my vehicle, i brought the vehicle to my mechanic to investigate the problems. he inspected the control arms, ball joints and rebalanced the tires. he basically didn't do anything to change the problem. the following day i was driving the van to work and noticed the front end getting worse. i then called into the shop to make another appointment. when i was driving to the mechanic the van steering went and the van became uncontrollable, since i was only a few miles away i managed to get it to the shop. after further investigation by the mechanic he told me that the steering box was bad and indicated it was very unusual for a 2008 with only 60,000 miles. i told him to fix the vehicle and when he went to the parts dealer to pick up a new steering box they indicated they are selling allot of these over the past couple of years. when he remove the steering box from our vehicle for further investigation he noticed that the failure was a fractured mechanical part. which means it was a catastrophic failure, usually a steer box will get loose due to wearing components and eventually fail...this broke!!! he asked me to check will ford to see if this steering box in 2008 e350 vans is a recall item, which it wasn't. he told me if this failure was at highway speeds it would have resulted in an accident and may have been fatality. i looked for recall information and found nothing, i'm now reaching out via the nhtsa to highlight this issue in hopes that they can alert people and bring it to the attention of the manufacturer. i also wouldn't mind some pay back for the $1,200 bill i received from our mechanic. | |||
| 09/14/2011 | |||
| Tl- the contact owns a 2008 ford e-350. the contact stated while driving various speeds, the vehicle continuously made a clanking sound. the vehicle was taken to the dealer who diagnosed that the ball joints and center steering shaft broke; as a result both components need to be replaced. the manufacturer was made aware of the failure and did not offer any assistance since the vehicle was not included in any recalls. the vehicle was repaired. the vin was not available. the failure mileage was unknown and the current mileage was 48,000. rvk | |||
| 09/14/2011 | |||
| Tl - the contact owns a 2008 ford e-350. the contact stated that while driving at various speed the vehicle continuously made a clunking sound. the vehicle was taken to the dealer who diagnosed that the ball joints and center steering shaft broke as a result both needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on any recalls. the vehicle was repaired. the vin was not available. the failure mileage was unknown and the current mileage was 48,000. pm | |||
| 06/10/2011 | 40000 | ||
| The steering on this van is very loose causing it to wander and require constant correction at all speeds. at normal highway speeds, hitting any bumps causes the back of the vehicle to skip or shift requiring significant steering correction and causing the vehicle to be very unstable. mechanical inspection reveals no failure with any parts. (shame on ford for this vehicle) | |||
| 08/25/2008 | 4500 | 1 | |
| This is not a failure or a malfunction but a complaint about the steering play in the 2008 ford e350 vans which is a result of the design of the steering. *tr | |||
| 06/10/2008 | 1 | ||
| There has been no crash to date. the complaint is related to the poor driving performance of 2008 ford f350 12 passenger vans. the steering control is very poor and may cause accidents. there is so much slop in the steering that you can feel the vehicle sway back and forth while driving. in some cases, at higher freeway speeds, the van starts to fishtail (like a travel trailer with too much weight in the back). we have asked our local ford dealership to look at the problem, but, the steering is still bad. i have owned many ford vehicles and have never encountered this type of problem before. *tr | |||
| 08/15/2008 | 300 | 1 | |
| We had the cruise control on driving 55 mph in a very light wind. for 20 miles , handling was acceptable. without warning the van rolled to the left about 15 degrees followed by a roll to the right entering a series of rolls first left then to the right. each oscillation was larger than the last. recovery was successful by slowing to 30 mph without braking. air bags were 55 psi each front tires were 55 psi , rear tires 80psi. water tank was empty, gray and black water tanks were empty. the van is very dangerous if driven over 40mph. *tr | |||
| 11/30/2007 | 100 | 1 | 11/27/2007 |
| Tl*the contact owns a 2008 ford e-350. while driving 60 mph, the vehicle began to sway from left to right, making it difficult to remain in the intended lane. the vehicle was diagnosed by the dealer, but was not repaired. the failure mileage was 100. updated 5/19/08 *cn updated | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 06/10/2011 | 40000 | ||
| The steering on this van is very loose causing it to wander and require constant correction at all speeds. at normal highway speeds, hitting any bumps causes the back of the vehicle to skip or shift requiring significant steering correction and causing the vehicle to be very unstable. mechanical inspection reveals no failure with any parts. (shame on ford for this vehicle) | |||