Ford E-350 2009

Model E-350 made in 2009 by Ford got 12 consumer complains there are 9 recalls as well as 27 service bulletins. Consumer complaints with reference, among others things, to electronic stability control, engine and engine cooling and exterior lighting. Technical service bulletines regarding air bags, electrical system and engine and engine cooling. There were some recalls concerningequipment adaptive, equipment and fuel system, gasoline.

Model 2009

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT ADAPTIVE
10V153000COMM-TRANSfrom 12/07/2007 to 12/23/2009V (Vehicle)65MFRCOMM-TRANS04/15/201004/15/2010
Defect SummaryComm-trans is recalling certain model year 2007-2009 ada conversion vans built on ford e-150, e-250, and e-350 chassis between december 7, 2007 and december 23, 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. due to a problem in the software that controls the lift's up function, should the up button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
Consequence SummaryWhen the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Corrective SummaryComm-trans will notify owners and the repairs will be performed by authorized ricon dealers free of charge. a software solution for this safety defect is under investigation. until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. the safety recall is expected to begin during june 2010. owners may contact ricon at 1-818-267-3000 or comm-trans at 1-901-726-9394.
NotesThis recall only pertains to vehicles altered by comm-trans and has no relation to any vehicles manufactured by ford motor company.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
10V151000COMM-TRANSfrom 12/07/2007 to 12/23/2009V (Vehicle)65MFRCOMM-TRANS04/15/201004/15/2010
Defect SummaryComm-trans is recalling certain model year 2007-2009 ada conversion vans built on ford e-150, e-250, and e-350 chassis between december 7, 2007 and december 23, 2009 and fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. in this case, the restraint belt would appear to be latched, and the operator could run the lift. if the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
Consequence SummaryThe user of the lift could be injured should the lift move without the restraint belt properly buckled.
Corrective SummaryComm-trans is working with ricon and ricon will be performing the remedy for this campaign. please see ricon's defect report 09e-060. ricon will provide customers with a warning decal and a dvd-based training aid. the safety recall is expected to begin during june 2010. owners may contact ricon at 1-818-267-3000 or comm-trans at 1-901-726-9394.
NotesThis recall only pertains to vehicles altered by comm-trans and has no relation to any vehicles manufactured by ford motor company.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
11V131000BRAUN CORPORATIONfrom 04/27/2005 to 07/29/2010V (Vehicle)185MFRBRAUN CORPORATION02/24/201103/01/2011
Defect SummaryBraun is recalling certain model year 2005 through 2011 paratransit vans built on ford e-350 chassis from april 27, 2005, through july 29, 2010, equipped with carrier genv em-1 evaporator units (em-1) manufactured from january 1, 2006 through december 2010, containing a delphi pack-con iii fuse holder in an allied motion motor assembly; em-1 unit part numbers 77-62112-xx and 77-62512-xx, starting with serial number knt90890232 to serial number nne91230058. due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.
Consequence SummaryIf sufficient arcing occurs, the fuse holder may melt, and may be accompanied by flame, smoke and potential fire.
Corrective SummaryBraun will notify owners and instruct them to contact either carrier or a braun dealer to obtain the free remedy. the safety recall is expected to begin during march 2011. owners may contact carrier at 1-800-793-4741 or braun at 1-800-the-lift (1-800-843-5438).
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
09V434000ENG MOBILE SYSTEM, INCfrom 05/01/2007 to 08/31/2009V (Vehicle)5312/31/2009MFRENG MOBILE SYSTEM, INC11/13/200911/05/2009
Defect SummaryE-n-g mobile system is recalling certain model year 2008 chevrolet w5500, model year 2007-2009 dodge 3500, model year 2009 mighty mover, model year 2006-2009 ford e-250, e-350 and e-450, model year 2008-2009 gmc w4500, model year 2007 international 4300, model year 2009 toyota land cruiser vehicles equipped with carrier airv ceiling units, model nos. 68rv0010ba, 68rv0012ca, and 68rv0010ea. the heater element in these assemblies may be defective which could cause the unit to create smoke or sparks.
Consequence SummaryThis defect could result in a fire.
Corrective SummaryE-n-g mobile system will notify owners and the vehicles will be repaired by carrier free of charge. please see carrier's defect report 09e-053. the safety recall is expected to begin during december 2009. owners may contact carrier at 1-877-584-7059 or e-n-g mobile system at 1-925-798-4060.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
09V231000FORD MOTOR COMPANYfrom 04/29/2008 to 01/20/2009V (Vehicle)6506/30/2009MFRFORD MOTOR COMPANY06/23/200906/19/2009571301
Defect SummaryFord is recalling 65 my 2008-2009 e-350 and my 2009 e450 cutaway vehicles equipped with school bus prep packages for failing to comply with the requirements of federal motor vehicle safety standard no. 301, fuel system integrity. these vehicles may not have been assembled with the fuel tank protection brackets that are required for school bus applications.
Consequence SummaryIn certain types of very severe crashes, the fuel tank may be damaged and result in a leak. a fuel leak in the presence of an ignition source could result in a fire.
Corrective SummaryDealers will inspect for proper fuel tank protection bracket installation and install brackets free of charge. the recall began on june 26, 2009. owners may contact ford at 1-866-436-7332 or through the internet at www.ownerconnection.com.
NotesFord 09c08.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
11E019000ROUSH INDUSTRIES, INC. E (Equipment)3905/27/2011MFRFORD MOTOR COMPANY05/31/201105/23/2011
Defect SummaryRoush is recalling certain aftermarket roush clean tech liquid propane autogas fuel system kits produced between december 17, 2010, and may 6, 2011, used for installation on fleet vehicles model year 2009 through 2011 ford e-series vans/wagons/shuttles/cutaway (150, 250 and 350) with 5.4l engines (e-series), and my 2011 ford e-450 cutaways. the valves installed in the service port of the fuel rails of the kit were under minimum specification for the diameter. this led to insufficient compression of the o-ring, allowing leakage of propane autogas. the part numbers of the affected kits are: p10c2-r150kit-aa, p10c2-r150kit-ac, p10c2-r350kit-ac, p11c2-r150kit-aa, p11c2-r150kit-ab, p11c2-r350kit-aa, p11c2-r350kit-ab, p-10-so-rkit-ba, pbc2-rkit158-ab, pbc2-rkit176-ab, and pbc2-rkitmb-ac.
Consequence SummaryA gas leak in the presence of an ignition source can result in a fire.
Corrective SummaryAs of may 27, 2011, roush had notified all owners of record by telephone and shipped to them replacement valves free of charge. owners may contact roush at 1-734-466-6255.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM
11V450000ROUSH PERFORMANCE PRODUCTS, INC. V (Vehicle)101MFRFORD MOTOR COMPANY08/31/201109/01/2011
Defect SummaryRoush is recalling certain model year 2009-2011 ford e-150, e-250, and e-350 5.4l engin vans/wagons/cutaways, and model year 2010-2011 ford e-450 6.8l engine cutaway vehicles altered by rouch to operate using the roush branded cleantech propane autogas fuel system. the fuel rails included in the kits contain improperly seated injector retention clips. this could result in leakage of propane autogas.
Consequence SummaryA propane leak in the presence of an ignition source can result in a fire.
Corrective SummaryRoush will notify owners of the vehicles of which the kits were installed in order to arrange for free replacement of the injector retention clips. the manufacturer has not yet provided a notification schedule. owners may contact roush at 1-734-466-6255.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
11E033000ROUSH INDUSTRIES, INC. E (Equipment)286MFRFORD MOTOR COMPANY08/31/201108/31/2011
Defect SummaryRoush is recalling certain aftermarket roush clean tech liquid propane autogas fuel system kits used for installation on the following vehicles: model year 2007 and 2008 ford e-350 (duel rear wheel), my 2009-2011 ford e- 150, e-250, and e-350, and my 2009-2011 ford e-450 cutaways. the fuel rails included in the kits contain improperly seated injector retention clips. this could result in leakage of propane autogas. the part numbers of the affected kits are: p07c2-176kit-ab, p10c2-rcommkit-ab, p10c2-r150kit-aa, p10c2-r150kit-ac, p10c2-r350kit-ac, p11c2-r150kit-aa, p11c2-r150kit-ab, p11c2-r350kit-aa, p11c2-r350kit-ab, p10-so-rkit-ba, pbc2-rkit158-ab, pbc2-rkit176-ab, and pbc2-rkitmb-ac.
Consequence SummaryA gas leak in the presence of an ignition source can result in a fire.
Corrective SummaryRoush will notify owners of the vehicles of which the kits were installed on in order to arrange for free replacement of the injector retention clips. the manufacturer has not yet provided a notification schedule. owners may contact roush at 1-800-59-rouch (1-800-597-6874.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
11V392000FRONTLINE COMMUNICATIONSfrom 10/31/2006 to 07/12/2011V (Vehicle)75MFRFORD MOTOR COMPANY08/01/201108/02/2011
Defect SummaryFrontline is recalling certain model year 2006-2011 electronic news gathering (eng) vehicles built on a ford e-350 chassis with an aftermarket rear anti-sway bar and manufactured from october 31, 2006, through july 12, 2011. these vehicles may be susceptible to rear hydraulic brake line damage. the rear anti-sway bar frame mounting bolt threads may come in contact with the steel hydraulic brake line. if metal-to-metal abrasion occurs, the brake line may eventually rupture and cause a loss of hydraulic service brake pressure.
Consequence SummaryIf a loss of service brake pressure occurs, the driver may not be able to control the vehicle, increasing the risk of a crash
Corrective SummaryFrontline will notify owners, and dealers will repair the vehicles free of charge. repairs will be performed by local ford dealers and frontline authorized service facilities. the manufacturer has not yet provided an owner notification schedule. owners may contact frontline communications at 1-727-573-0400.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
SIS-2184104/01/201110038965Ready06/29/2011
SIS-2184104/01/201110038965Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm06/29/2011
ELECTRICAL SYSTEM - SOFTWARE
AS-2176903/01/201110039053Ready07/06/2011
AS-2176903/01/201110039053Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm07/06/2011
SIS-2184104/01/201110038965Ready06/29/2011
SIS-2184104/01/201110038965Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm06/29/2011
ENGINE AND ENGINE COOLING - ENGINE
TSB-11-8-808/16/201110041932Ford: after refueling vehicle, would be hard to start, runs rough and an audible clicking noise can be heard. *pe11/16/2011
TSB-10-23-511/17/201010039130Ready07/11/2011
TSB-10-23-511/17/201010039130Ford: there may be a lack of rpm, hesitation, or rough running concerns when the vehicle is in idle. there may be two trouble codes stored. the problem may be caused by aftermarket generators installed or modifications to the front end driv07/11/2011
AS-2176903/01/201110039053Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm07/06/2011
AS-2176903/01/201110039053Ready07/06/2011
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
TSB-08-26-306/01/200910028826Ford: some vehicles with diesel engines may experience no starts, hard starts or rough running when cold and may be accompanied with diagnostic trouble codes (dtcs) p0611, p1378 and/or all 8 injector circuit codes. *pe06/01/2009
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
TSB11-1-502/01/201110037561Ready05/25/2011
TSB11-1-502/01/201110037561Ford: vehicles may run rough, hard start after refueling, clicking noise under hood, and have trouble codes stored. *rm05/25/2011
EQUIPMENT - OTHER - LABELS
ER-2011-001P09/01/201110040784Ready09/13/2011
ER-2011-001P09/01/201110040784Roush industries service campaign: see document search button for owner letter. the emission control labels do not meet standards. *rm09/13/2011
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
TSB-10-12-606/11/201010034571Ford: runs rough, lacks power, hard start, no start. some vehicles and trucks equipped with 6.0l engine may exhibit a runs rough, lacks power, hard to start, no start concern with or without diagnostic trouble code (dtc) p0611 code or var12/06/2010
FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM
TSB-08-26-306/01/200910028826Ford: some vehicles with diesel engines may experience no starts, hard starts or rough running when cold and may be accompanied with diagnostic trouble codes (dtcs) p0611, p1378 and/or all 8 injector circuit codes. *pe06/01/2009
POWER TRAIN
AS-2176903/01/201110039053Ready07/06/2011
AS-2176903/01/201110039053Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm07/06/2011
POWER TRAIN - AUTOMATIC TRANSMISSION
12-3-1503/27/201210044125Ford: some 2009- 2011 e-series, f-super duty-f-53 motorhome and f-59 stripped chassis vehicles equipped with a torqshift transmission may exhibit mil with dtcs p0751, p0730 and/or p2700. *js05/14/2012
SERVICE BRAKES, AIR - ANTILOCK
AS-2176903/01/201110039053Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm07/06/2011
AS-2176903/01/201110039053Ready07/06/2011
STEERING
TSB-09-20-704/01/201010032624Ford: steering wander. some vehicles may exhibit steering wander or free play. steering gear mesh load adjustment. front end alignment may be adjusted to improve the wander/free play condition. sticky on center feel may also be due to b04/21/2010
STEERING - LINKAGES - DRAG - POWER ASSIST SYSTEM
TSB-09-20-704/01/201010032624Ford: steering wander. some vehicles may exhibit steering wander or free play. steering gear mesh load adjustment. front end alignment may be adjusted to improve the wander/free play condition. sticky on center feel may also be due to b04/21/2010
STEERING - LINKAGES - LINK - DRAG - CONNECTION
TSB-09-20-704/01/201010032624Ford: steering wander. some vehicles may exhibit steering wander or free play. steering gear mesh load adjustment. front end alignment may be adjusted to improve the wander/free play condition. sticky on center feel may also be due to b04/21/2010
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
TSB-09-20-704/01/201010032624Ford: steering wander. some vehicles may exhibit steering wander or free play. steering gear mesh load adjustment. front end alignment may be adjusted to improve the wander/free play condition. sticky on center feel may also be due to b04/21/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
12/01/2009200001
 Ford e-series vans. 2009-2012 e150, and e350 both as vans, and as passenger shuttles i am a commercial driver, i've spent my life with ford vans (have not driven 04-08) 09+ newer vans occasionally do not stop below 15mph abs over sensitive and easily confused by slight downgrades, potholes, sand, rr tracks, light snow over compact snow, wet brick, or slight ice too often i must rely upon downshifting to stop before the intersection numerous vans, various tire conditions (great to poor), all have the same issue can take 13-20 seconds to go from 15mph to 0mph relying on abs alone, which our other vehicles are just fine on the same stretch of road (stop in about 3-5secs) the abs is amazingly good on level ground, but slight downgrades + a previous listed element confuses the system and will deny the driver brake pressure the abs is dangerous in winter (occasionally) i was driving these fans over 40 hours a week, every week since we got them in 09'. i learned to drive on a 94, our work had a 95 and an 03, which were fine in winter (but broke down after my first year of employment there). the 09's and newer were the problem. the traction control set a new level of danger in fluffy snow. sometimes these rwd vans would understeer, but the tc was over zealous and you could not correct under steer. the tc could not be completely turned off either. so they would be stuck on the ice, and unsteerable in the fluffy stuff i've been driving for 15 years, never had an accident, i study rally racing techniques, and i am shocked these new ford vans made safety regulations america's drivers should feel confident that anytime they get behind the wheel they can easily maintain control of their vehicles -- especially in the event of an emergency-ray lahood. these systems should not override driver inputs, professional, experienced drivers inputs. *tr
12/01/200920000
 Ford e-series vans. 2009-2012 e150, and e350 both as vans, and as passenger shuttles i am a commercial driver, i've spent my life with ford vans (have not driven 04-08) 09+ newer vans occasionally do not stop below 15mph abs over sensitive and easily confused by slight downgrades, potholes, sand, rr tracks, light snow over compact snow, wet brick, or slight ice too often i must rely upon downshifting to stop before the intersection numerous vans, various tire conditions (great to poor), all have the same issue can take 13-20 seconds to go from 15mph to 0mph relying on abs alone, which our other vehicles are just fine on the same stretch of road (stop in about 3-5secs) the abs is amazingly good on level ground, but slight downgrades + a previous listed element confuses the system and will deny the driver brake pressure the abs is dangerous in winter (occasionally) i was driving these fans over 40 hours a week, every week since we got them in 09'. i learned to drive on a 94, our work had a 95 and an 03, which were fine in winter (but broke down after my first year of employment there). the 09's and newer were the problem. the traction control set a new level of danger in fluffy snow. sometimes these rwd vans would understeer, but the tc was over zealous and you could not correct under steer. the tc could not be completely turned off either. so they would be stuck on the ice, and unsteerable in the fluffy stuff ive been driving for 15 years, never had an accident, i study rally racing techniques, and i am shocked these new ford vans made safety regulations america's drivers should feel confident that anytime they get behind the wheel they can easily maintain control of their vehicles -- especially in the event of an emergency-ray lahood. these systems should not override driver inputs, professional, experienced drivers inputs
09/01/20091
 Subject:esc is not really standard on the ford e350 comments: i drive a 2009 e350 commuter van that does not have esc. but your web site safecar.gov indicates that esc has been standard on this van since 2006. in fact, ford sells conversion vans without esc and the nc dot specifies them for purchase. perhaps as many as 48 other states do the same. see this story: http://abclocal.go.com/wtvd/story?section=news/abc11_investigates&id=7293228 i think the nhtsa need to clean up their act and start getting the word out on this. nc quickly changed their policies when they learned the facts. perhaps the other states and other fleet/commercial buyers would do the same if you could raise awareness on this issue. *tr
ENGINE AND ENGINE COOLING
07/02/2009112641
 Suspicious fire determined by fire marshall as originating in the engine compartment/passenger side that traveled through the fire wall, along the wiring in the wall to the gas tank which then caught fire which spread to entire vehicle. damage to driveway and overhead trees and minor damage to car parked in front of van. vehicle is only 3 months old, never had repairs and caught fire in the middle of the night sitting in a driveway, not running. ford d-350 extended cab. $5,000 worth of personal property and $10,000 worth of company property was lost in the fire. *tr
EXTERIOR LIGHTING
01/01/201001
 Ford full size van when you open rear doors to load or unload , the doors block all lights, turn sig , tail lights,4-way flashers and break lights . the only light you have is dome. somebody will get hurt or killed.*tr
SERVICE BRAKES
12/01/2009200001
 Ford e-series vans. 2009-2012 e150, and e350 both as vans, and as passenger shuttles i am a commercial driver, i've spent my life with ford vans (have not driven 04-08) 09+ newer vans occasionally do not stop below 15mph abs over sensitive and easily confused by slight downgrades, potholes, sand, rr tracks, light snow over compact snow, wet brick, or slight ice too often i must rely upon downshifting to stop before the intersection numerous vans, various tire conditions (great to poor), all have the same issue can take 13-20 seconds to go from 15mph to 0mph relying on abs alone, which our other vehicles are just fine on the same stretch of road (stop in about 3-5secs) the abs is amazingly good on level ground, but slight downgrades + a previous listed element confuses the system and will deny the driver brake pressure the abs is dangerous in winter (occasionally) i was driving these fans over 40 hours a week, every week since we got them in 09'. i learned to drive on a 94, our work had a 95 and an 03, which were fine in winter (but broke down after my first year of employment there). the 09's and newer were the problem. the traction control set a new level of danger in fluffy snow. sometimes these rwd vans would understeer, but the tc was over zealous and you could not correct under steer. the tc could not be completely turned off either. so they would be stuck on the ice, and unsteerable in the fluffy stuff i've been driving for 15 years, never had an accident, i study rally racing techniques, and i am shocked these new ford vans made safety regulations america's drivers should feel confident that anytime they get behind the wheel they can easily maintain control of their vehicles -- especially in the event of an emergency-ray lahood. these systems should not override driver inputs, professional, experienced drivers inputs. *tr
12/01/200920000
 Ford e-series vans. 2009-2012 e150, and e350 both as vans, and as passenger shuttles i am a commercial driver, i've spent my life with ford vans (have not driven 04-08) 09+ newer vans occasionally do not stop below 15mph abs over sensitive and easily confused by slight downgrades, potholes, sand, rr tracks, light snow over compact snow, wet brick, or slight ice too often i must rely upon downshifting to stop before the intersection numerous vans, various tire conditions (great to poor), all have the same issue can take 13-20 seconds to go from 15mph to 0mph relying on abs alone, which our other vehicles are just fine on the same stretch of road (stop in about 3-5secs) the abs is amazingly good on level ground, but slight downgrades + a previous listed element confuses the system and will deny the driver brake pressure the abs is dangerous in winter (occasionally) i was driving these fans over 40 hours a week, every week since we got them in 09'. i learned to drive on a 94, our work had a 95 and an 03, which were fine in winter (but broke down after my first year of employment there). the 09's and newer were the problem. the traction control set a new level of danger in fluffy snow. sometimes these rwd vans would understeer, but the tc was over zealous and you could not correct under steer. the tc could not be completely turned off either. so they would be stuck on the ice, and unsteerable in the fluffy stuff ive been driving for 15 years, never had an accident, i study rally racing techniques, and i am shocked these new ford vans made safety regulations america's drivers should feel confident that anytime they get behind the wheel they can easily maintain control of their vehicles -- especially in the event of an emergency-ray lahood. these systems should not override driver inputs, professional, experienced drivers inputs
STEERING
03/19/200917001
 March 30, 2009 vpsi, inc. 165-u new boston street suite 286 woburn, ma 01801 attention: melissa zampitella, new england area manager the purpose of this letter is to make you aware of what i believe to be a significant safety issue with the 2009 e-350 ford vans which vpsi provides to massrides participants. recently the van pool for which i am coordinator was provided a 2009 ford van in exchange for our van that required service. during the ride to cape cod i noticed a distinct difference in handling from the van we currently have, a 2007 ford. the van swayed excessively at highway speed and presents a clear danger! this is particularly noticeable when other vehicles pass. i had to slow down to eliminate the swaying!! this was also noticed by two other drivers of the van on separate occasions; marcy maenpaa and david stanford. both found the van to be extremely difficult to control and told me that they felt they were unable to drive the van safely and therefore would not drive it in the future. an interesting sidebar is that while parked at north station awaiting two riders, the driver was approached by the driver of an identical van asking if we had handling issues with the van. i believe this issue goes beyond the one van we had but implies it may be a factory defect. since these vans typically have upwards of 14 passengers, an accident could be life threatening to not only the members of the van pool but also to others on the roadway. all the members of the van pool felt it imperative that we passing our experience along to you considering the risks. *tr