Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/07/2011 | 18000 | ||
| On the 2003 and up ford e-series vans used for ambulance conversions. the cable leading from the rear battery under the vehicle to the ford factory jump stud. the cable is corroding and breaking off, causing arcing. also the factory jump stud, is where qvm recommends that ambulance manufacturers attatch the cable feeding the ambulance conversion. when the ford cable breaks, it causes the ambulance conversion to loose all electrical power typically including all warning devices ie sirens, lights, etc. dome attendant lighting, inverters, two-way radios, suction, electrical oxygen solonoids, etc. this potentially negatively impact a patient being transported when this happens. also the arcs from the corrosion directly prior to the cable seperating, has caused the insulator around the ford jump stud to melt, as seen by deformity, and also charring, this is a potential fire hazard. the company i work for has recently had to change out these cables to a home-built design on around 75 of these vehicles, including 2010 models. i sent an email to ford, and they more or less decided that it was a wheeled coach issue, however wheeled coach claims it is a ford issue. this problem is showing up on more than just wheeled coach brand ambulances. a redesign to the connections made at the jump stud could solve this problem, either by moving the qvm recommended attatchment location, or a better design to the cables/and jump stud. | |||
| 06/15/2010 | 2000 | ||
| Vehicle has a misfire problem and stalling problem when driving and or at idle. this problem has been addressed by the manufacture on several occasions but has not been resolved. this defect occurs whenever it wants to and it has shut off on three occasions and almost caused an accident with one ot the occurences. the misfire was so abrupt that it almost caused an accident with my wife and i in the vehicle. | |||