Ford E-350 Van 2005
Model E-350 Van made in 2005 by Ford got 3 consumer complains there are 8 investigations as well as 1 recall. Consumer complaints with reference, among others things, to fuel system, diesel, power train. The car had one investigation (electrical system). There was one recall concerning electrical system .
Model 2005
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 07V569000 | WHEELED COACH INDUSTRIES | from 06/17/2004 to 04/17/2007 | V (Vehicle) | 1006 | 01/08/2008 | ODI | WHEELED COACH INDUSTRIES | 12/15/2007 | 12/14/2007 | |||||||
| Defect Summary | On certain ambulances originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. corrosion may occur on the anl 400 amp fuse due to exposure to calcium chloride elements that are used in the salt states during the winter season. | |||||||||||||||
| Consequence Summary | The deterioration of the fuse can cause a disruption of power resulting in loss of service in the patient compartment. | |||||||||||||||
| Corrective Summary | Retrofit kits and installation instructions will be mailed to customers free of charge. the recall began on january 8, 2008. owners may contact wheeled coach at 800-932-7077. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | 09/29/2011 | Battery Cable Corrosion | 11V470000 | |
| On april 4th 2011, the office of defects investigation (odi) opened preliminary evaluation (pe11-015) to investigate allegations of complete loss of electrical system accessories in certain wheeled coach ambulances. these vehicles are used in emergency response operations, and first responders are dependent on its reliability especially during life-saving situations. allegations of electrical system failure received by odi include, but are not limited to, lights, sirens, and life-support equipment.the subject vehicles are equipped with a 400 amp fuse buss/relay (commonly known as a remote battery terminal) that is a central conduit for electrical power distribution to the patient cab area as well as other mission critical equipment.it was determined by the manufacturer that the failure mechanism involves the ford o.e.m. secondary remote battery terminal.according to the manufacturer, the corrosion of the secondary remote battery terminal is due to road salt and other caustic deicing agents used as a road surface treatment in the northeast regions.the calcium chloride in de-icing agents deteriorates the copper compounds found in the 400-amp fuse buss resulting in an electrical short circuit. this short circuit can cause failure of critical systems in the vehicle constituting a safety defect.on september 8, 2011, wheeled coach industries submitted a part 573 defect notice indicating it would conduct a safety recall to remedy approximately 725 affected ambulances (my 2004-2010) operating in the following states: maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, missouri, and the district of columbia.this investigation is closed with a safety recall 11v-470.nhtsa will continue to monitor the recalled vehicles to ensure the remedy implemented by wheeled coach is adequate. the agency reserves the right to take further action if warranted by the circumstances. | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | Battery Cable Corrosion | |||
| On february 7th 2011 the office of defects investigation (odi) received a vehicle owners questionnaire (voq) on an emergency response e-350 ambulance.the complainant alleged the accessory cables corrode and separate from a bracket causing arching (short to ground) and results in a complete loss of ambulance accessories including lights, sirens, and life-support equipment.the subject vehicle has a separate junction box near the rear wheel that is to be used for all electrical accessories that might be added by the final stage body builder.over time this junction box allows foreign debris to enter and corrode the connections.the complainant has informed odi that on several occasions, while on a call, an emergency vehicle has lost all cab lights, sirens and emergency relate equipment/accessories due to these cables separating.the consumer also alleges he has repaired approximately 70 units for to this condition.odi has received several pictures from the complainant related to the alleged defect.the pictures show extensive corrosion.this preliminary evaluation is opened to evaluate the corrosion condition and the risk it presents. | ||||||
| ELECTRICAL SYSTEM - BATTERY | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | 09/29/2011 | Battery Cable Corrosion | 11V470000 | |
| On april 4th 2011, the office of defects investigation (odi) opened preliminary evaluation (pe11-015) to investigate allegations of complete loss of electrical system accessories in certain wheeled coach ambulances. these vehicles are used in emergency response operations, and first responders are dependent on its reliability especially during life-saving situations. allegations of electrical system failure received by odi include, but are not limited to, lights, sirens, and life-support equipment.the subject vehicles are equipped with a 400 amp fuse buss/relay (commonly known as a remote battery terminal) that is a central conduit for electrical power distribution to the patient cab area as well as other mission critical equipment.it was determined by the manufacturer that the failure mechanism involves the ford o.e.m. secondary remote battery terminal.according to the manufacturer, the corrosion of the secondary remote battery terminal is due to road salt and other caustic deicing agents used as a road surface treatment in the northeast regions.the calcium chloride in de-icing agents deteriorates the copper compounds found in the 400-amp fuse buss resulting in an electrical short circuit. this short circuit can cause failure of critical systems in the vehicle constituting a safety defect.on september 8, 2011, wheeled coach industries submitted a part 573 defect notice indicating it would conduct a safety recall to remedy approximately 725 affected ambulances (my 2004-2010) operating in the following states: maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, missouri, and the district of columbia.this investigation is closed with a safety recall 11v-470.nhtsa will continue to monitor the recalled vehicles to ensure the remedy implemented by wheeled coach is adequate. the agency reserves the right to take further action if warranted by the circumstances. | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | Battery Cable Corrosion | |||
| On february 7th 2011 the office of defects investigation (odi) received a vehicle owners questionnaire (voq) on an emergency response e-350 ambulance.the complainant alleged the accessory cables corrode and separate from a bracket causing arching (short to ground) and results in a complete loss of ambulance accessories including lights, sirens, and life-support equipment.the subject vehicle has a separate junction box near the rear wheel that is to be used for all electrical accessories that might be added by the final stage body builder.over time this junction box allows foreign debris to enter and corrode the connections.the complainant has informed odi that on several occasions, while on a call, an emergency vehicle has lost all cab lights, sirens and emergency relate equipment/accessories due to these cables separating.the consumer also alleges he has repaired approximately 70 units for to this condition.odi has received several pictures from the complainant related to the alleged defect.the pictures show extensive corrosion.this preliminary evaluation is opened to evaluate the corrosion condition and the risk it presents. | ||||||
| ELECTRICAL SYSTEM - BATTERY - CABLES | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | 09/29/2011 | Battery Cable Corrosion | 11V470000 | |
| On april 4th 2011, the office of defects investigation (odi) opened preliminary evaluation (pe11-015) to investigate allegations of complete loss of electrical system accessories in certain wheeled coach ambulances. these vehicles are used in emergency response operations, and first responders are dependent on its reliability especially during life-saving situations. allegations of electrical system failure received by odi include, but are not limited to, lights, sirens, and life-support equipment.the subject vehicles are equipped with a 400 amp fuse buss/relay (commonly known as a remote battery terminal) that is a central conduit for electrical power distribution to the patient cab area as well as other mission critical equipment.it was determined by the manufacturer that the failure mechanism involves the ford o.e.m. secondary remote battery terminal.according to the manufacturer, the corrosion of the secondary remote battery terminal is due to road salt and other caustic deicing agents used as a road surface treatment in the northeast regions.the calcium chloride in de-icing agents deteriorates the copper compounds found in the 400-amp fuse buss resulting in an electrical short circuit. this short circuit can cause failure of critical systems in the vehicle constituting a safety defect.on september 8, 2011, wheeled coach industries submitted a part 573 defect notice indicating it would conduct a safety recall to remedy approximately 725 affected ambulances (my 2004-2010) operating in the following states: maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, missouri, and the district of columbia.this investigation is closed with a safety recall 11v-470.nhtsa will continue to monitor the recalled vehicles to ensure the remedy implemented by wheeled coach is adequate. the agency reserves the right to take further action if warranted by the circumstances. | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | Battery Cable Corrosion | |||
| On february 7th 2011 the office of defects investigation (odi) received a vehicle owners questionnaire (voq) on an emergency response e-350 ambulance.the complainant alleged the accessory cables corrode and separate from a bracket causing arching (short to ground) and results in a complete loss of ambulance accessories including lights, sirens, and life-support equipment.the subject vehicle has a separate junction box near the rear wheel that is to be used for all electrical accessories that might be added by the final stage body builder.over time this junction box allows foreign debris to enter and corrode the connections.the complainant has informed odi that on several occasions, while on a call, an emergency vehicle has lost all cab lights, sirens and emergency relate equipment/accessories due to these cables separating.the consumer also alleges he has repaired approximately 70 units for to this condition.odi has received several pictures from the complainant related to the alleged defect.the pictures show extensive corrosion.this preliminary evaluation is opened to evaluate the corrosion condition and the risk it presents. | ||||||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | 09/29/2011 | Battery Cable Corrosion | 11V470000 | |
| On april 4th 2011, the office of defects investigation (odi) opened preliminary evaluation (pe11-015) to investigate allegations of complete loss of electrical system accessories in certain wheeled coach ambulances. these vehicles are used in emergency response operations, and first responders are dependent on its reliability especially during life-saving situations. allegations of electrical system failure received by odi include, but are not limited to, lights, sirens, and life-support equipment.the subject vehicles are equipped with a 400 amp fuse buss/relay (commonly known as a remote battery terminal) that is a central conduit for electrical power distribution to the patient cab area as well as other mission critical equipment.it was determined by the manufacturer that the failure mechanism involves the ford o.e.m. secondary remote battery terminal.according to the manufacturer, the corrosion of the secondary remote battery terminal is due to road salt and other caustic deicing agents used as a road surface treatment in the northeast regions.the calcium chloride in de-icing agents deteriorates the copper compounds found in the 400-amp fuse buss resulting in an electrical short circuit. this short circuit can cause failure of critical systems in the vehicle constituting a safety defect.on september 8, 2011, wheeled coach industries submitted a part 573 defect notice indicating it would conduct a safety recall to remedy approximately 725 affected ambulances (my 2004-2010) operating in the following states: maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, missouri, and the district of columbia.this investigation is closed with a safety recall 11v-470.nhtsa will continue to monitor the recalled vehicles to ensure the remedy implemented by wheeled coach is adequate. the agency reserves the right to take further action if warranted by the circumstances. | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | Battery Cable Corrosion | |||
| On february 7th 2011 the office of defects investigation (odi) received a vehicle owners questionnaire (voq) on an emergency response e-350 ambulance.the complainant alleged the accessory cables corrode and separate from a bracket causing arching (short to ground) and results in a complete loss of ambulance accessories including lights, sirens, and life-support equipment.the subject vehicle has a separate junction box near the rear wheel that is to be used for all electrical accessories that might be added by the final stage body builder.over time this junction box allows foreign debris to enter and corrode the connections.the complainant has informed odi that on several occasions, while on a call, an emergency vehicle has lost all cab lights, sirens and emergency relate equipment/accessories due to these cables separating.the consumer also alleges he has repaired approximately 70 units for to this condition.odi has received several pictures from the complainant related to the alleged defect.the pictures show extensive corrosion.this preliminary evaluation is opened to evaluate the corrosion condition and the risk it presents. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 03/08/2010 | 132000 | 1 | |
| Silver flakes in fuel filters caused by known delamination of fuel tank causing failure of fuel pump and transmission trouble. ford had known of problem for over 4 years and has not made it know to owners of these vehicles. request recall! *tr | |||
| 05/01/2008 | 46838 | 1 | |
| Vehicle was regularly maintained be an owner who has had experience with and owned diesel vans for over 20 years. the failure occurs while driving on the highway, when average speeds are around 60 mph after driving for about fifteen minutes. while driving, the engine begins to steadily lose power and speed consistently decreases. this will lead the driver to hastily change lanes to attempt to get to the shoulder before the van stops in the middle of the road. once on the side of the road, the engine will cut off once the vehicle has come to a stop and will not start up again for 10-20 minutes. other times the vehicle will not start up again and will need to be towed. once the failure started for the first time, it would repeat this failure once every other week, then one week, then a few times a week, then almost everyday. the consequences, for example, was when the engine failed and lost power i had to hastily try to get to the number 3 lane from the number 1 lane during morning rush hour, which endangers everyone on the road. after getting to the side, i attempted to turn into an exit when the wheels locked and engine cut off. the front half of the van was directly in the way of oncoming traffic, almost hitting a car and causing a massive backup because the van cannot move. the consequences of this failure is thousands of dollars in falsely attempts at fixing the problem from the ford dealership. the vehicle was taken to the dealership for repairs a total of five times by which the fifth one the dealership wanted $2000 dollars to replace the gas tank because of particulates from the coating of the tank eroded and destroyed the fuel system. the first said it was the fuel injectors, then fuel pump, then two additional fuel pumps, then charged $1000 for an engine flush. the van was in the shop for approx. 25 days to which nothing was resolved. we are currently taking legal actions to pay for costs of unnecessary repairs, rental fees, and the days unable to work. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 12/13/2009 | 77200 | 1 | |
| I have a 2005 ford freestar. i was approx. 200 miles from home driving on hwy 71 n in ar,.stopped at a traffic light, and my transmission would not engage no warning lights had came on, no loss of power, noises of any kind. i bought this for a family vehicle. i have since talked with several people that have heard of this happening with the ford freestars.*tr | |||