Ford E-350 Van 2007
Model E-350 Van made in 2007 by Ford got 4 consumer complains there are 8 investigations as well as 1 recall. Consumer complaints with reference to latches/locks/linkages. . The car had one investigation (electrical system). There was one recall concerning electrical system .
Model 2007
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 07V569000 | WHEELED COACH INDUSTRIES | from 06/17/2004 to 04/17/2007 | V (Vehicle) | 1006 | 01/08/2008 | ODI | WHEELED COACH INDUSTRIES | 12/15/2007 | 12/14/2007 | |||||||
| Defect Summary | On certain ambulances originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. corrosion may occur on the anl 400 amp fuse due to exposure to calcium chloride elements that are used in the salt states during the winter season. | |||||||||||||||
| Consequence Summary | The deterioration of the fuse can cause a disruption of power resulting in loss of service in the patient compartment. | |||||||||||||||
| Corrective Summary | Retrofit kits and installation instructions will be mailed to customers free of charge. the recall began on january 8, 2008. owners may contact wheeled coach at 800-932-7077. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | 09/29/2011 | Battery Cable Corrosion | 11V470000 | |
| On april 4th 2011, the office of defects investigation (odi) opened preliminary evaluation (pe11-015) to investigate allegations of complete loss of electrical system accessories in certain wheeled coach ambulances. these vehicles are used in emergency response operations, and first responders are dependent on its reliability especially during life-saving situations. allegations of electrical system failure received by odi include, but are not limited to, lights, sirens, and life-support equipment.the subject vehicles are equipped with a 400 amp fuse buss/relay (commonly known as a remote battery terminal) that is a central conduit for electrical power distribution to the patient cab area as well as other mission critical equipment.it was determined by the manufacturer that the failure mechanism involves the ford o.e.m. secondary remote battery terminal.according to the manufacturer, the corrosion of the secondary remote battery terminal is due to road salt and other caustic deicing agents used as a road surface treatment in the northeast regions.the calcium chloride in de-icing agents deteriorates the copper compounds found in the 400-amp fuse buss resulting in an electrical short circuit. this short circuit can cause failure of critical systems in the vehicle constituting a safety defect.on september 8, 2011, wheeled coach industries submitted a part 573 defect notice indicating it would conduct a safety recall to remedy approximately 725 affected ambulances (my 2004-2010) operating in the following states: maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, missouri, and the district of columbia.this investigation is closed with a safety recall 11v-470.nhtsa will continue to monitor the recalled vehicles to ensure the remedy implemented by wheeled coach is adequate. the agency reserves the right to take further action if warranted by the circumstances. | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | Battery Cable Corrosion | |||
| On february 7th 2011 the office of defects investigation (odi) received a vehicle owners questionnaire (voq) on an emergency response e-350 ambulance.the complainant alleged the accessory cables corrode and separate from a bracket causing arching (short to ground) and results in a complete loss of ambulance accessories including lights, sirens, and life-support equipment.the subject vehicle has a separate junction box near the rear wheel that is to be used for all electrical accessories that might be added by the final stage body builder.over time this junction box allows foreign debris to enter and corrode the connections.the complainant has informed odi that on several occasions, while on a call, an emergency vehicle has lost all cab lights, sirens and emergency relate equipment/accessories due to these cables separating.the consumer also alleges he has repaired approximately 70 units for to this condition.odi has received several pictures from the complainant related to the alleged defect.the pictures show extensive corrosion.this preliminary evaluation is opened to evaluate the corrosion condition and the risk it presents. | ||||||
| ELECTRICAL SYSTEM - BATTERY | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | 09/29/2011 | Battery Cable Corrosion | 11V470000 | |
| On april 4th 2011, the office of defects investigation (odi) opened preliminary evaluation (pe11-015) to investigate allegations of complete loss of electrical system accessories in certain wheeled coach ambulances. these vehicles are used in emergency response operations, and first responders are dependent on its reliability especially during life-saving situations. allegations of electrical system failure received by odi include, but are not limited to, lights, sirens, and life-support equipment.the subject vehicles are equipped with a 400 amp fuse buss/relay (commonly known as a remote battery terminal) that is a central conduit for electrical power distribution to the patient cab area as well as other mission critical equipment.it was determined by the manufacturer that the failure mechanism involves the ford o.e.m. secondary remote battery terminal.according to the manufacturer, the corrosion of the secondary remote battery terminal is due to road salt and other caustic deicing agents used as a road surface treatment in the northeast regions.the calcium chloride in de-icing agents deteriorates the copper compounds found in the 400-amp fuse buss resulting in an electrical short circuit. this short circuit can cause failure of critical systems in the vehicle constituting a safety defect.on september 8, 2011, wheeled coach industries submitted a part 573 defect notice indicating it would conduct a safety recall to remedy approximately 725 affected ambulances (my 2004-2010) operating in the following states: maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, missouri, and the district of columbia.this investigation is closed with a safety recall 11v-470.nhtsa will continue to monitor the recalled vehicles to ensure the remedy implemented by wheeled coach is adequate. the agency reserves the right to take further action if warranted by the circumstances. | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | Battery Cable Corrosion | |||
| On february 7th 2011 the office of defects investigation (odi) received a vehicle owners questionnaire (voq) on an emergency response e-350 ambulance.the complainant alleged the accessory cables corrode and separate from a bracket causing arching (short to ground) and results in a complete loss of ambulance accessories including lights, sirens, and life-support equipment.the subject vehicle has a separate junction box near the rear wheel that is to be used for all electrical accessories that might be added by the final stage body builder.over time this junction box allows foreign debris to enter and corrode the connections.the complainant has informed odi that on several occasions, while on a call, an emergency vehicle has lost all cab lights, sirens and emergency relate equipment/accessories due to these cables separating.the consumer also alleges he has repaired approximately 70 units for to this condition.odi has received several pictures from the complainant related to the alleged defect.the pictures show extensive corrosion.this preliminary evaluation is opened to evaluate the corrosion condition and the risk it presents. | ||||||
| ELECTRICAL SYSTEM - BATTERY - CABLES | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | 09/29/2011 | Battery Cable Corrosion | 11V470000 | |
| On april 4th 2011, the office of defects investigation (odi) opened preliminary evaluation (pe11-015) to investigate allegations of complete loss of electrical system accessories in certain wheeled coach ambulances. these vehicles are used in emergency response operations, and first responders are dependent on its reliability especially during life-saving situations. allegations of electrical system failure received by odi include, but are not limited to, lights, sirens, and life-support equipment.the subject vehicles are equipped with a 400 amp fuse buss/relay (commonly known as a remote battery terminal) that is a central conduit for electrical power distribution to the patient cab area as well as other mission critical equipment.it was determined by the manufacturer that the failure mechanism involves the ford o.e.m. secondary remote battery terminal.according to the manufacturer, the corrosion of the secondary remote battery terminal is due to road salt and other caustic deicing agents used as a road surface treatment in the northeast regions.the calcium chloride in de-icing agents deteriorates the copper compounds found in the 400-amp fuse buss resulting in an electrical short circuit. this short circuit can cause failure of critical systems in the vehicle constituting a safety defect.on september 8, 2011, wheeled coach industries submitted a part 573 defect notice indicating it would conduct a safety recall to remedy approximately 725 affected ambulances (my 2004-2010) operating in the following states: maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, missouri, and the district of columbia.this investigation is closed with a safety recall 11v-470.nhtsa will continue to monitor the recalled vehicles to ensure the remedy implemented by wheeled coach is adequate. the agency reserves the right to take further action if warranted by the circumstances. | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | Battery Cable Corrosion | |||
| On february 7th 2011 the office of defects investigation (odi) received a vehicle owners questionnaire (voq) on an emergency response e-350 ambulance.the complainant alleged the accessory cables corrode and separate from a bracket causing arching (short to ground) and results in a complete loss of ambulance accessories including lights, sirens, and life-support equipment.the subject vehicle has a separate junction box near the rear wheel that is to be used for all electrical accessories that might be added by the final stage body builder.over time this junction box allows foreign debris to enter and corrode the connections.the complainant has informed odi that on several occasions, while on a call, an emergency vehicle has lost all cab lights, sirens and emergency relate equipment/accessories due to these cables separating.the consumer also alleges he has repaired approximately 70 units for to this condition.odi has received several pictures from the complainant related to the alleged defect.the pictures show extensive corrosion.this preliminary evaluation is opened to evaluate the corrosion condition and the risk it presents. | ||||||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | 09/29/2011 | Battery Cable Corrosion | 11V470000 | |
| On april 4th 2011, the office of defects investigation (odi) opened preliminary evaluation (pe11-015) to investigate allegations of complete loss of electrical system accessories in certain wheeled coach ambulances. these vehicles are used in emergency response operations, and first responders are dependent on its reliability especially during life-saving situations. allegations of electrical system failure received by odi include, but are not limited to, lights, sirens, and life-support equipment.the subject vehicles are equipped with a 400 amp fuse buss/relay (commonly known as a remote battery terminal) that is a central conduit for electrical power distribution to the patient cab area as well as other mission critical equipment.it was determined by the manufacturer that the failure mechanism involves the ford o.e.m. secondary remote battery terminal.according to the manufacturer, the corrosion of the secondary remote battery terminal is due to road salt and other caustic deicing agents used as a road surface treatment in the northeast regions.the calcium chloride in de-icing agents deteriorates the copper compounds found in the 400-amp fuse buss resulting in an electrical short circuit. this short circuit can cause failure of critical systems in the vehicle constituting a safety defect.on september 8, 2011, wheeled coach industries submitted a part 573 defect notice indicating it would conduct a safety recall to remedy approximately 725 affected ambulances (my 2004-2010) operating in the following states: maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, missouri, and the district of columbia.this investigation is closed with a safety recall 11v-470.nhtsa will continue to monitor the recalled vehicles to ensure the remedy implemented by wheeled coach is adequate. the agency reserves the right to take further action if warranted by the circumstances. | ||||||
| PE11015 | WHEELED COACH INDUSTRIES | 04/26/2011 | Battery Cable Corrosion | |||
| On february 7th 2011 the office of defects investigation (odi) received a vehicle owners questionnaire (voq) on an emergency response e-350 ambulance.the complainant alleged the accessory cables corrode and separate from a bracket causing arching (short to ground) and results in a complete loss of ambulance accessories including lights, sirens, and life-support equipment.the subject vehicle has a separate junction box near the rear wheel that is to be used for all electrical accessories that might be added by the final stage body builder.over time this junction box allows foreign debris to enter and corrode the connections.the complainant has informed odi that on several occasions, while on a call, an emergency vehicle has lost all cab lights, sirens and emergency relate equipment/accessories due to these cables separating.the consumer also alleges he has repaired approximately 70 units for to this condition.odi has received several pictures from the complainant related to the alleged defect.the pictures show extensive corrosion.this preliminary evaluation is opened to evaluate the corrosion condition and the risk it presents. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 08/07/2010 | 25000 | ||
| Secondary side door unlatches while vehicle in motion. door begins to rattle and shake. primary side door seems secure but no guarantee that door will not swing open while in motion. ford has modified latch several times and latch on this e350xlt has been inspected, adjusted and changed several times. no service bulletin or recall on this item. | |||