Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
05/02/20091270001
 Brake lights and hazard lights went out. mechanic found burnt out switch in steering column for hazard light. system. replaced. (friday may 1, 09) saturday afternoon 5-02-09 van sitting in drive, had not been driven since prior day, a burst of smoke and some flames came out from under the hood. then it stopped. called dealer first thing monday morning 5-04 to see if could bring in for recalled wiring harness and cc switch to be replaced. when got there brake and abs light on dash also came on. dealer supposedly has replaced the defected parts and lights on dash went out. ( may 4, 09.) i had contacted the dealer repeatedly in the past few years about this recall and was put off each time with no parts, too busy, when asked if they could simply disconnect the unit, i was told no. not until i had a fire did they offer to get her in and replace the parts. and then they said they may not replace both, only the harness, which i was never notified about in the recall. only the switch. 1992 ford e150 econoline van they would not give me the old parts said they had to send back to the company. i hope this solves the problem i do not know yet but they refuse to handle anything else only the recalled items. *tr