Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| 15038 | 07/01/2001 | 621035 | Some vehicles may exhibit rapid wear of the front brake pads (under 10,000 miles). *tt | 09/06/2001 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||||
| 15354 | 10/01/2001 | 630271 | Some vehicles may exhibit accelerated front disc brake pad wear under extreme loading conditions. *tt | 04/15/2002 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||||
| 17381 | 11/01/2003 | 10008193 | Front brake pad wear. *tt | 07/22/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 09/24/2003 | 4 | ||
| Ltr fm denis bittenbender (pa) writer is a quadriplegic use of electronic equipment to operate vehicle involved in accident electronic equipment failed causing accident request nhtsa test equipment defect, reply to the allentown ofc dot 2004-4251. *la the vehicle had run off the highway and ran into a tree in which the vehicle veered at a 30 degree angle to the right an did not respond to any actions the consumer tried to perform. on another occasion, the brake unit failed and the manufacturer replaced the unit. the emergency brake never worked properly and the air bags did not deploy. *sc it was also possible the van had a steering problem. *jb | |||
| 09/24/2003 | 48000 | 1 | 05/01/1999 |
| Vehicle veered off the road and into a tree. *ph the air bags did not deploy during the accident. nhtsa did some testing but could not pin point the problem. a recall was initiated which the consumer received august 24, 2003, 30 days prior to the accident. since the vehicle was to be out of service for approximately two weeks the consumer was in the process of rearranging his schedule to comply when the failure occurred. five days after the consumer purchased the vehicle the brake unit failed. the manufacturer replaced the unit after some installer/manufacturer disagreements. the emergency brake never worked properly. *nm | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 04/24/2002 | 3 | ||
| The brake pedal was depressed but the vehicle did not slow down. the driver applied the pedal harder but the brakes did not engage totally and the vehicle experienced extended stopping distance. the vehicle was taken to the dealer who determined that the brake rotors were pitted and rusted and the brake pads were worn. the power steering gear box leaked. *nlm *nlm | |||
| 01/04/2000 | 25 | 11/01/2099 | |
| The brakes grab or pull left or right every now and then-mostly when its raining ,has rained recently or is humid .twice it pulled me on the shoulder-on the gravel---several times into the next lane --usually just momenterally -twice the van didn't stop--the first time i drove onto the shoulder to miss other cars --the second time i went through a red light--it pulled momenterrally to the right then the brake pedal kept bouncing--i kept hard pressure on the brake --stopped 25-30 yards past the red light---pulled left then right then stopped normally . i pulled into larry byards auto repair shop--larry drove 1/2 mile up the road & back --brakes acted normal..i have not driven the van since(dec/20/01)then --i'm afraid to--i'm a bilateral amputee(lost both legs in an airplane crash) and also a lot of my co-ordination..i have 6 documented repair attempts or requests and a last chance to repair letter to ford motor co.for the lemon law but the brakes are still not fixed and the van is sitting---who would be liable if i drove the van and something happened ??? i want ford to take the van back --its dangerous !!! thanks for listening, esko alholinna. *ak | |||
| 09/05/2000 | 6 | 08/01/1999 | |
| Brakes have failed before but were checked by dealer on several occasions dealer said there was nothing wrong even though brake lite had come on and pedal went to floor we have lost confidence with the dealers service shop as took vehicle in in the am with defective seat belt were told by dealer there was nothing wrong with belt yet a different dealer within 2 hours said the belt was defective and needed to be replaced the transmission had a problem and the dealer said no problem different dealer then rebuilt trans due to burnt overdrive dealer does not admit to any minor problems only interested in major problem | |||
| 12/22/1998 | 6 | 12/22/1998 | |
| When brakes are applied driver is not able to turn steering wheel. dealer has attempted to repair vehicle on several occasions. *ak transmission leaks and rear heater failed. window coverings are falling apart, drivers door malfunctions and the stereo system is defective. *yh | |||
| 04/30/2000 | 1 | 03/01/1999 | |
| Brake failed suddenly producing a metal to metal noise - dealer clamed normal wear & tear. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 04/23/2001 | 17 | ||
| The consumer states that within two weeks of the purchase of this vehicle, he has been having brake problems. (when the brakes began having problems, the consumer had taken the vehicle to a service manager and was told that the vehicle has hard brake linings and they needed to be broken in) then after, the consumer experienced the brakes becoming inoperative, grabbing/pulling(sharply), and failing. on two seperate occasions, the consumer was exiting the freeway when he applied the brakes and they failed, consumer drove to the shoulder to avoid hitting the vehicle in front of him, and the last incident the consumer was at a stop light and tried to stop but the vehicle had gone through the red light. the vehicle pulled sharply to the right, then 25-30 yards past the intersection when the vehicle suddenly sharply pulled to the left and then right and finally stopped. the cunsumer also states that the caliper slides are hanging up-could not duplicate) *scc | |||
| 12/20/2001 | |||
| While driving brakes will hold sometimes or not hold at all when applied, causing driver to run a red light, almost resulted in an accident. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 11/01/2000 | |||
| Airbag light on. dealer replaced sensor, and same day light came on again. dealer could not remedy problem. sway bar had to be taken out and installed correctly/gas pedal was sticking/wet floor on both driver and passenger sides/ leak from firewall/front rotors and pads were replaced/exhaust system replaced/both outside mirrors replaced, were not staying in position/bumper replaced 3 times, rusting through,, and electrical problems with vehicle. *ak | |||
| 03/10/1999 | 3 | 02/01/1999 | |
| They have replaced the rotors and pads completely 3 times and it continues to shake when braking. *ak | |||
| 04/30/2000 | 1 | 03/01/1999 | |
| Brake failed suddenly producing a metal to metal noise - dealer clamed normal wear & tear. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 05/20/2003 | 35000 | 1 | |
| The vehicle experienced excessive brake pad wear. *nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 09/01/2000 | |||
| Vehicle is loaded and shaking. dealer replaced warped front rotors, at this time rotors need replacement again.*ak | |||