Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 05248 | 01/01/2005 | 10018941 | Vibration/harshness above 45 mph (72 km/h) after tire balance. *tt | 01/25/2006 | |
| SUSPENSION - FRONT | |||||
| 17520 | 01/01/2004 | 10007350 | Clunk from front suspension. *tt | 06/14/2004 | |
| SUSPENSION - REAR | |||||
| 0084 | 04/17/2000 | 613578 | Concerns with a chattering noise from the rear axle heard when turning or cornerning. **mr | 07/21/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/26/2005 | 67800 | 5 | 06/06/2000 |
| After purchase, on 3 hr. trip home, van had major vibrations. we contacted dealer. he suggested alignment, or tire rotation. we took van to several other dealsers as to vibration, and given no help, just suggestions as above and to drive it more to break it in, and bring back after 20,000 miles. took it in for an estimate for new tires, and they said it should be towed to a dealer it was dangerous to drive, needed ball joints, rotors, pads.took it to a dealer to have the work done under our extended warranty we bought. took it back to the same dealer a year later as the rotors were gone again. the dealer replaced only the right one as we wouldnt pay again. last week 4 blocks off the freeway after 3 hr. trip,tie rod end broke,had it towed to the same dealer again. they replaced both tie rod ends, and said the rotors and pads needed replacing again for third time in 2 years.called the dealer we bought it from up north in crivitz who asked me to drive it up to them after the repairs were done. i did, and when i got there theysaid it was a miracle i made it there. i am now waiting for a inspector from the warranty company to inspect it tommorrow. ive been told by a dealer in madison that the vans suspension and breaking system is for a car, not the high top that was added to the van. now they only put high-tops on e250s the dealars service man agreed with that opinion. its a major safety problem to me and my family, and i dont think my children should be killed or injured before ford admits its mistake in allowing this van on the road! | |||
| 04/23/2001 | 15 | ||
| The consumer states that within two weeks of the purchase of this vehicle, he has been experiencing sharp pulling to the right and left on many occasions. also the steering seems stiff or turn easily. the vehicle was road tested and no problem was found. *scc | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 06/30/2003 | 36135 | 1 | 10/25/1999 |
| Consumer states upper ball joints failed at 36000 miles. dealer notified. *ak *ts | |||
| SUSPENSION - REAR | |||
| 11/01/2000 | |||
| Airbag light on. dealer replaced sensor, and same day light came on again. dealer could not remedy problem. sway bar had to be taken out and installed correctly/gas pedal was sticking/wet floor on both driver and passenger sides/ leak from firewall/front rotors and pads were replaced/exhaust system replaced/both outside mirrors replaced, were not staying in position/bumper replaced 3 times, rusting through,, and electrical problems with vehicle. *ak | |||