Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, HYDRAULIC - ANTILOCK
04N0310/01/200410010545Customer satisfaction program 04n03. additional warranty coverage for anti-lock brake system module. *tt12/01/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - ANTILOCK
03/16/2005141207/30/2004
 We purchased our 2004 ford expedition in july, took it to florida on vacation and while driving on the interstate it started shuddering. when we finally got it stopped (the brakes just wouldn't work) we checked for a flat tire - nothing. the next occurance was the first week of september, we took it inot the dealer, they found a diagnostic code and did something to it. it happened several more times. we continued to take it in.. they said they couldn't find a diagnostic code. on march 16th, the day before it was scheduled to go in for this again, i drove over a rough spot on the street, and once again, it started shuddering. i immediately put the brakes on - i was standing on them - to no avail - a block and a half after it started shuddering, and excellerating, i hit a truck and injured my neck. when i contacted ford motor company the first time, they blew me off. the second time, the guy just asked why i called again. i told them some one was going to get killed, and i wanted this fixed. after talking to several friends, i found out that several other people have experienced the same thing. the service manager at the dealer asked for the vin numbers of the others. i am in the process of getting them all for him. due to the lack of response from ford, i have turned it over to an attorney.
SERVICE BRAKES, HYDRAULIC
03/13/201185000
 During the winter months our 2004, ford, e150, van has had occassional yet complete brake failure several times. typically, it has happened when it was very cold -10f and typically slower speeds 10-15mph but today it was 30 f and speeds were 45-50 mph as we were coming down a mountain pass in colorado. we almost rear ended a semi and almost took another car head on but they had moved into the far lane. before reaching the brake failure run off we were able to down shift and eventually the brakes came back to complete working order. the van has been brought in several times to ford dealership and each time same answer, we can't reproduce the problem so they haven't done anything.
04/30/2007406/01/2004
 Bolts falling off of brakes that hold caliper on. i have a total of 12 2004 ford e-150 and 1 2004 ford expedition. 3 of my e-250's and the expedition has all had this happen to them. what happens is that it sounds like the brake pads are worn down to metal on metal, when brakes were checked for the problem, the bolt had come loose and was causing the caliper to rub against the rim. *jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
11/02/20042262510/15/2004
 Customer car failed on 11-02-2004. the abs lights in panel board were always on. customer took car to dealer to check brakes. dealer said it was a sensor, and they changed it. even though sensor was changed it kept on lighting up. two or three months ago customer brakes did not function. took it to the dealer again. dealer replace dthe master cylinder. on friday june 24, 2005 the abs light turned on again. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
09/15/20042
 While driving 20 mph consumer heard a loud squeaking noise and vehicle vibrated uncontrollably. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that the rotors and brake pads needed to be replaced ,and replaced them. however, the problem recurred. this information was provide by mrs. william's friend mr bronek dutjiewicz.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
09/15/20042
 While driving 20 mph consumer heard a loud squeaking noise and vehicle vibrated uncontrollably. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that the rotors and brake pads needed to be replaced ,and replaced them. however, the problem recurred. this information was provide by mrs. william's friend mr bronek dutjiewicz.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
03/06/20042000111/23/2003
 First application of brakes after backing out of my drive way rattling noise in brake lines at the abs control manifold, it is hyd. press. bleeding off, brake pedal starts to go down, i have exp. with hyd. and know that, the vibration in the line will cause fittings to fail at the valve under the (b) nut,,#2 (leds) in mirror are falling back in to the body of the mirror assy, barely visible from driver seat. *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
11/02/20042262510/15/2004
 Customer car failed on 11-02-2004. the abs lights in panel board were always on. customer took car to dealer to check brakes. dealer said it was a sensor, and they changed it. even though sensor was changed it kept on lighting up. two or three months ago customer brakes did not function. took it to the dealer again. dealer replace dthe master cylinder. on friday june 24, 2005 the abs light turned on again. *ak