Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 05/19/2008 | |||
| Tl*the contact owns a 2004 ford e150. the vehicle speed control switch was disconnected approximately 6-8 months ago. the contact spoke with ford a couple of weeks ago and was informed that the part for the repair would not be available for another four months. there had been no failure to date. the current mileage was 106,000. | |||
| 08/15/2007 | 48000 | 1 | |
| Tl*the contact owns a 2004 ford econoline e150. he received a safety recall notification letter in august 2007 on the ford vehicle speed control. the information provided in the letter is fraudulent and misleading and the dealer lead him to believe that a repair was going to be made during his appointment. the contact was later informed after the switch was disconnected that the part was not available. he has called ford every month since receiving the notification in august and every month he has been told that the parts would be available the following month. he has also tried more than one ford dealership and he received the same response. if he cannot have his car repaired that he would like to negotiate a refund. there are no failures at this time. the current mileage was 48,000. updated 01/17/08 *bf updated 01/17/08 *tr | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 07/25/2005 | 1 | 08/09/2004 | |
| On july 25, 2005 at @ 10:00am rosalie loia was operating my 2004 ford explorer xlt (4 door) vin no.: 1fmzu73ex4uc26164. she was intending to back out of the stone driveway of her residence located at 156 second ave., manasquan, nj.due to it being a stone driveway, it is her practice to intially proceed 1-2 feet forward, then put the car in reverse, so as to not kick up any stones. rosalie loia proceeded to engage the accelarator for the purpose of travelling forward 1-2 feet. she then put her foot on the brake, while putting the vehicle into reverse. once she took her foot off of the brake and before she engaged the accelerator, the explorer suddenly and unexpectedly surged backwards, out of control. the vehicle travelled out of the driveway (@15-20 ft), then continued to travel @75-100 ft. across the street and impacted with a parked 4x4 truck. during this time, rosalie loia attempted to stop the vehicle by pressing down hard on the brake pedal. unfortunately this did not stop the vehicle in motion. rosalie loia then tried to shift the car into neutral, which did not stop the vehicle, as it continued to surge backwards, across the street and impact with a parked 4x4 pick-up truck. this impact did not slow down the explorer, as it proceeded to flip the pick-up truck upside down and finally came to rest directly on top of the pick-up truck with all four wheels spinning and the engine racing. the explorer sustained @$6,000.00 in pd and is being serviced by superior auto body/manasquan, nj. superior auto body has contacted ford motor company to have a specialist investigate the accelerator malfunction. the explorer must be taken to ford dealership located at 700 shrewsbury ave., red bank, nj. i am awaiting the results of this investigation. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 11/16/2005 | 19800 | 5 | |
| When driving on a highway with the vehicle speed cruise control on, the component will shut off without warning. i have brought the auto back to the dealer twice with this complaint, both times i was told that the problem was fixed. both times the component failed again while in use. i will be bringing the auto in to the dealer again in two days for the same repair. i see that ford motors has been aware of this problem publicly since oct. 01, 2004. *nm | |||