Ford E250 2002

Model E250 made in 2002 by Ford got 15 consumer complains, 6 investigations there are 2 recalls as well as 11 service bulletins. Consumer complaints with reference, among others things, to air bags, electrical system and engine and engine cooling. Technical service bulletines regarding electrical system, engine and engine cooling and exterior lighting. The car had one investigation (engine and engine cooling). There were some recalls concerningequipment adaptive, equipment. The car has 2 modeles with engines 4.2, 5.4.

Model 2002

Engine [L]CylindersTransmissionDriveEstimate MPG (city/highway/combined)Unadjusted MPG (city/highway/combined)FuelFuel costClassRelease date
4.2 6Lockup/automatic, 4 gearsR14/18/1615.8/23.4/18.5045Regular1406VANS, CARGO TYPE
5.4 8Lockup/automatic, 4 gearsR13/18/1514.2/23/17.1534Regular1501VANS, CARGO TYPE

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT ADAPTIVE
04V589000ACCUBUILT, INC.from 09/26/2002 to 05/23/2003V (Vehicle)50108/23/2004ODIACCUBUILT, INC.12/15/200412/17/2004
Defect SummaryOn certain vans built on ford e250/e350 chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
Consequence SummaryIn the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
Corrective SummaryDealers will inspect and replace the wheelchair securement retractors as necessary. sure-lok is conducting the owner notification and remedy for this campaign. owners should contact sure-lock at 1-908-231-1804 or accubuilt at 419-222-1501.
NotesCustomers can also contact the national highway traffic safety administration
EQUIPMENT - OTHER - LABELS
04V232000FORD MOTOR COMPANYfrom 05/30/2001 to 07/26/2002V (Vehicle)2845607/08/2004MFRFORD MOTOR COMPANY05/13/200405/24/2004567
Defect SummaryCertain vans and wagons fail to conform to the requirements of part 567, certification. for certain 2003 e250 vans built with lt225/75r16e tires, the rear axle rating is incorrectly listed on the label. in addition, the tire pressure is incorrectly listed on the label for the rear tires on certain 2002 e350 wagons and for the front tires on certain 2002 e250 vans built with these tires.
Consequence SummaryFailure to follow proper vehicle loading specifications or tire inflation recommendation can result in tire failure, increasing the risk of a crash.
Corrective SummaryOwners will be provided with supplementary tire labels containing correct information and installation instructions. if an owner so desires, their dealer can install the label for them. the recall began on july 8, 2004. owners should contact ford at 1-800-392-3673.
NotesFord recall no. 04l20.the 2003 e250 van is not part of the incorrect tire pressure portion of this recall.customers can also contact the national highway traffic safety administration?s auto safety outline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
03230602/07/2005052810012941Diagnostic trouble code b1876, b1880, b1915 and/or b1920 in the ecs module - vehicles equipped with aftermarket high current devices. *tt04/04/2005
ENGINE AND ENGINE COOLING
0517311/14/20050522610018741Malfunction indicator lamp on with diagnostic trouble code p1131 and/or p1151 - 4.2l engine. *tt01/12/2006
EXTERIOR LIGHTING - HEADLIGHTS
1873507/01/200510017865Headlight adjustment - chassis cab incomplete vehicles. *tt12/05/2005
POWER TRAIN
1825010/01/200410010743Intermittent clunk on 3-2 downshift during coastdown/tip-in. oasis. to include 2005 f-150, e-series and expedition. *tt12/07/2004
1579904/01/2002637519Some vehicles equipped with 4r70w transmission (driveshaft >70 inch) may exhibit a vibration / roughness on acceleration or under load at about 50-55 mph. *tt12/02/2002
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
1499206/01/2001622802Some vehicles equipped with 4r70w transmission (driveshaft >70 inch) may exhibit a driveline vibration / roughness on acceleration or under load at about 50 - 55 mph. *tt10/23/2001
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
1589005/01/2002637767Subject regarding early wear of the inner brake pad on the rear disc brakes. *tt12/06/2002
STEERING
1721109/01/200310004072A bump steer steering feeling, noted when the vehicle's front wheels/tires contact road surface irregularities. *tt11/17/2003
1563402/01/2002630683Concerns with bump steer steering feeling noted when front wheels / tires contact road surface irregularities. *tt04/19/2002
SUSPENSION
0524801/01/200510018941Vibration/harshness above 45 mph (72 km/h) after tire balance. *tt01/25/2006
SUSPENSION - FRONT
1752001/01/200410007350Clunk from front suspension. *tt06/14/2004

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ENGINE AND ENGINE COOLING
DP05005ACCUBUILT, INC.09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi
DP05005FORD MOTOR COMPANY09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi
ENGINE AND ENGINE COOLING - ENGINE
DP05005FORD MOTOR COMPANY09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi
DP05005ACCUBUILT, INC.09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
DP05005FORD MOTOR COMPANY09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi
DP05005ACCUBUILT, INC.09/22/200501/04/2006SPARK PLUG EJECTION FROM CYLINDER HEAD
 On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS - FRONTAL
07/15/2003364141
 While driving 35 mph, the brakes failed. the consumer's vehicle hit several other vehicles and then ran into a taxi cab head on. upon impact, the frontal air bags did not deploy. *ak the vehicle was driven with no problem. there was no coolant in the engine and front end damage. *scc *jb
ELECTRICAL SYSTEM - IGNITION - MODULE
06/28/2007400001007/07/2002
 Failure of cam position sensor on 2002 ford f250 diesel. motor stops working lost of power steering and all power,as if key was turned off. if pulling trailer this was an extremly dangerios conditionin in the ford 2002 f250 truck with the 7.3 diesel motor. just check the internet to see how many peoplle were having trouble. *ak
ELECTRICAL SYSTEM - WIRING
09/07/200312000107/22/2002
 The vehicle caught on fire while parked for over 24 hours. the local fire department stated the fire was due to a short in the wiring. *jb it was later determined that there was a short in the wiring on the passenger side b post where the wiring runs through the post to the right side rear power door locks. *scc *nlm
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
01/03/200551000109/01/2002
 Total catalytic converter failure at 51,000 miles. sat at dealership from jan 3,2006 to april 7, 2005 waiting for dealer only part. no cause found. truck was in excellent running condition. *nm
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
04/28/200265303/28/2002
 Vehicle has a 29 gallon fuel tank. when the fuel gauge reads empty and i fuel up the vehicle it will only take 22 gallons of fuel. the dealer tells me the vehicle should have a reserve, but a 7 gallon reserve doesn't make sense. i previously owned a 1999 f-250 with the same specs and when the fuel gauge read empty it would take up to 29 gallons, i had the 2002 vehicle at the dealer 3 times for this problem, they also tell me the gauge is working properly. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION
02/14/2007750001
 4r70w transmission failure. planetary gear shattered resulting in a transmission failure. requiring the transmission to be rebuilt. *nm
SERVICE BRAKES, HYDRAULIC
07/15/2003364141
 While driving 35 mph, the brakes failed. the consumer's vehicle hit several other vehicles and then ran into a taxi cab head on. upon impact, the frontal air bags did not deploy. *ak the vehicle was driven with no problem. there was no coolant in the engine and front end damage. *scc *jb
07/23/200237307/15/2002
 Vibrations floor,steering wheel new problem brakes rear inner pads and rotors gone 22k miles. *nlm
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
11/04/200339631109/11/2002
 When braking at 25 mph the brakes had gone to the floor. the consumer had to pump the brakes in order to stop the vehicle. the dealer stated that electronic hydraulic control unit for the abs needed to be replaced. *ak *scc *jb
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
02/15/20031
 The brake pedal had to pushed all the way to the floor, consumer also pressed on the accelerator by accident. *jb
TIRES
12/01/2002110/01/2002
 Tire tread seperation after only 10,000 mile on the vehicle. was a slight vibration in the van before the tire blew. the enitre outer side wall of the tire was destroyed. dt
TIRES - TREAD/BELT
03/20/200530000109/09/2002
 Tire separation, goodyear lt245/75r16e tires. at approximately 30000 miles, the tire began to bounce due to a tread separation, creating an unsafe situation. *ak
10/10/2002
 Consumer states original equipment (tires) general tire model# _ _ _ _ _ _ _ _ dot:#_ _ _ _ _ _ _ _ _ belt is broken., dealer has been notified. please provide model# and dot #. ts
VEHICLE SPEED CONTROL - CRUISE CONTROL
09/05/200590000102/21/2002
 Ford has recalls on 1994-2002 ford truck 8500 gvw and under i have a 2002 f250 ford 8600 gvw that uses same cruise control parts as the other trucks. this unit was sitting in garage when not running when the same parts that are being replaced on other vehicles ignited on fire. ford will not replace the parts. *jb
WHEELS
02/18/2005204/04/2004
 My son was driving home when the back wheels locked-up and started to skid. he called the police and the officer said he could see where it look like that's what happened and there were three other witnesses to what had happened. my husband feels this is what happened to him a couple of months ago. i am waiting to see if you are willing to pay for me to take my vehicle to a dealership to be checked out. *jb

Car dealers selling


StateCityZipNamePhone
CAALBANYALBANY FORD
FLFORT LAUDERDALE33304MAROWNE954 390 6530
MANEEDHAM02494MUZI MOTORS617-444-5300
NYSALT POINT12578MIRACLE FORD845 677 9100
OHMASSILLION44646WAIKEM FORD330-478-1801
TXKINGWOODKINGWOOD AUTOMOTIVE281-312-6200
VTRUTLAND05702SEWARD'S SALES AND SERVICE8027739168