Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
1177908/01/1998615279Some vehicles may exhibit brake rotor checking or signs of excessive heat build-up. *tt01/10/2001
466208/01/1998615198Some vehicles may exhibit brake rotor checking or signs of excessive heat build-up. *tt01/03/2001
9671803/25/1996613339Subject regarding on-vehicle caliper-mounted brake rotor machining accessories from rotunda, for certain vehicles, are now available for service use. *tt06/21/2000
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
985A3203/18/1998601039Procedures on caliper-mount lathe machining setup. *yc12/13/2000
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
BC239097050105/01/199752826If an e350 requires rotor and hub replacement, a revised thicker plate rotor is now available. *tw09/12/1997

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC
PE02070FORD MOTOR COMPANY10/01/200201/09/2003ALLEGED BRAKE HOSE FAILURES
 Ford has received no owner reports of failure, other than the four odi reports that came from a single fleet in new york state.ford also reports that it has received no field reports and did not identify any warranty claims alleging the subject problem.ford estimates that the 86,910 subject vehicles (that have over 6 years exposure), have accumulated over six billion miles of service and that the virtual lack of reports indicates that there is no defect trend.based on ford's data, a safety related defect trend does not appear to exist at this time and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action on the subject vehicles if warranted by the circumstances.odi will continue to monitor field reports for this problem and take appropriate action in the future if indicated.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - ANTILOCK
04/23/19992511/01/1998
 No summary
SERVICE BRAKES, HYDRAULIC
05/31/2007358691
 Discovery of cracked front rotors on my 1996 e-350 motorhome. first cracked rotor found in may 2007 with 35,000 miles on vehicle. second cracked rotor found in september 2009 with 41,000 miles on vehicle. *tr
SERVICE BRAKES, HYDRAULIC - ANTILOCK
06/20/1998205/01/1998
 Symptom is the abs light on the dash comes on intermittently for a few weeks, then steady. when the light comes on, the abs is inoperative (unsafe condition). the 1st hcu failed within 2 years ($550 to replace). the second failed just over a year later. the dealer mechanic says that he sees *lots* of these ($550 to replace each occurrence). ford claims no responsibility. i have a class c motorhome based on the same '96 ford e350 chassis. the abs light is coming on intermittently. i believe the hcu's that ford is installing are defective and they should design a better one (that lasts longer than 1-2 years). currently, ford expects the customer to pay $550 every 1-2 years just to keep the abs system functional. that's on top of any other normal maintenance the vehicle requires. thanks. *ak
09/01/1999508/01/1999
 The brakes fail on wet roads and quick stops. *ak
701/08/1997
 When brakes were applied the pedal went to the floor, resulting in extended stopping distance. dealer has inspected and repaired vehicle several times, and the problem still exists. manufacturer has been notified. *ak
03/18/1996902/09/1996
 Anti lock brake system experienced continued problems, possible design flaw of location in mounting of the unit, mounting is on the frame near exhaust heat factor, possible restriction to the system, not allowing the fluid to return from the calipers to the master cylinder (resulting in overheating and failure of multiple brake system component replacements). mjs
307/01/1998
 Abs system performing poorly.
08/15/199807/09/1998
 Ongoing problem with abs system failing to operate properly while driving. the abs sensor light would come on. also, transmission fails simultaneously/one or more wheels would lock up, and brake pads failed at 8-10,000 miles. dealer notified. *ak
 Owner has abs brakes, abs warning light came on while driving. when vehicle was taken to dealer he was told that their was a hydraulic failure.owner is very concerned about this problem. *ak
11/12/1996505/30/1995
 Owner states that abs brakes are not operateing properly, he notes that the front brakes have more pressure than rear brakes, resulting in costly repairs and poor brake operation. *ak
02/09/19961
 Antilock brakes are over boosted, allowing 60 to 70 percent of braking power not to be equally distributed , causing brake pedal to go to floor if brakes are applied/released and reapplied.(2nd vehicle on 508695)
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
06/01/19962005/07/1996
 While driving up a steep hill and then downshifting back down the hill, engine quit at the bottom of the hill, and the braking system malfunctioned, which may have caused an accident. in order to stop the vehicle, needed to apply the emergency parking brake. been to dealer numerous times. dealer cannot determine problem. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
10/12/2001107/01/1998
 Upon installing performance friction brake pads on vehicle, i felt they were wrong. i called auto zone from whom i purchased after measuring and finding they were 0.773 thick. they assured me they were the right pads. i installed and thought nothing more of it. upon driving vehicle around a month later, i had not gotten 5 miles when the friction caused my caliper seals to catch fire. we contacted performance friction the same day and talked to mike cochrane, who assured he would investigate and get back to me. after not hearing anything for over a week, we contacted again. this time i talked to jennifer ramsey, whom contacted me the following via e-mail and said they would investigate and get back. i did some investigating myself and found the following : napa pads measured 0.719 ; albany 0.720 ; wagner 0.717 ; wagner heavy duty 0.738 aand motorcraft 0.738. i reported these findings to ms. ramsey and asked why their pads were nearly 0.040 thicker than any other manufacturer, but still have no answer. the last contact i received from ms. ramsey stated that these pads were high volume sellers and they had no other complaints, and they were still investigating dated 11/07/01. i last e-mailed ms. ramsey on 12/07/01 and have received no response. thank you. *ak
06/03/2000112/01/1995
 Vehicles taken to pa inspection station for yearly required inspection. technician found cracks in both front disc brake rotors and sever dragging of the calipers. vehicle would not pass inspection and repair facility recommended replacing rotors and calipers. all parts are ordered and expect replacement in several days. contacted ford motor company to find out about recalls; none listed. ask about replacement or repair in out-of-warranty situation because of safety item; they said no because it was out of warranty. my concern is that possibly more than just my vehicle has developed the cracks in the rotors because of a defect in the part. i feel this is a serious safety issue because of the weight and size of the unit. as a motorhome over 10,000 lbs and 32 feet in length any braking problem at highway speed could lead to major accident potential. whether ford assists or the nhtsa investigates to determine if a recall is necessary, the vehicle will be repaired because i personally will not use it with defective brakes. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
1
 The vehicle could not pass inspection due to worn out brake pads. yh
08/15/199807/09/1998
 Ongoing problem with abs system failing to operate properly while driving. the abs sensor light would come on. also, transmission fails simultaneously/one or more wheels would lock up, and brake pads failed at 8-10,000 miles. dealer notified. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
05/01/20010
 Consumer was traveling on highway and vehicle was vibrating. consumer took vehicle to a shop, and both front rotors were cracked. *ak
06/18/1998106/16/1997
 Currently own 4 ford super club wagons, all 4 vans have experienced broken rotors, one van more that once. *et
07/10/1999
 Front right and left brake rotors cracked in the same location which may cause extended stopping distance. back order for brake rotors. please provide further information. *ak