Ford E350 2007

Model E350 made in 2007 by Ford got 18 consumer complains, 3 investigations there are 13 recalls as well as 2 service bulletins. Consumer complaints with reference, among others things, to fuel system, gasoline, seat belts and tires. Technical service bulletines regarding engine and engine cooling, fuel system, other. The car had one investigation (electrical system). There were some recalls concerningequipment adaptive, equipment.

Model 2007

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT ADAPTIVE
10V243000MOBILITY TRANSPORTATION SERVICESfrom 09/16/2008 to 04/15/2009V (Vehicle)6010/18/2010MFRMOBILITY TRANSPORTATION SERVICES06/04/201006/07/2010
Defect SummaryMobility transportation (mts) is recalling certain model year 2007 through 2009 conversion vans built on ford e150, e250, and e350 chassis from september 16, 2008 through april 15, 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. due to a problem in the software that controls the lift's up function, should the up button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
Consequence SummaryWhen the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Corrective SummaryMts will notify owners and the repairs will be performed by authorized ricon dealers free of charge. a software solution for this safety defect is under investigation. until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. the safety recall began on october 18, 2010. owners may contact ricon at 1-818-267-3000 or mts at 1-734-453-6452.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
10V242000MOBILITY TRANSPORTATION SERVICESfrom 09/16/2008 to 04/15/2009V (Vehicle)6010/18/2010MFRMOBILITY TRANSPORTATION SERVICES06/04/201006/07/2010
Defect SummaryMobility transportation (mts) is recalling certain model year 2007 through 2009 conversion vans built on ford e150, e250, and e350 chassis from september 16, 2008 through april 15, 2009 and fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. in this case, the restraint belt would appear to be latched, and the operator could run the lift. if the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
Consequence SummaryThe user of the lift could be injured should the lift move without the restraint belt properly buckled.
Corrective SummaryMts is working with ricon and ricon will be performing the remedy for this campaign. please see ricon's defect report 09e-060. ricon will provide customers with a warning decal and a dvd-based training aid. the safety recall began on october 18, 2010. owners may contact ricon at 1-818-267-3000 or mts at 1-734-453-6452.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
08V537000ACCUBUILT, INC.from 10/17/2005 to 10/12/2007V (Vehicle)89010/28/2008ODIACCUBUILT, INC.10/06/200810/15/2008571403
Defect SummaryAccubuilt is recalling 890 my 2006-2008 ford e150, e250, and e350 cargo vans equipped with ricon platform style wheelchair lifts. these lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, platform lift systems for motor vehicles. the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. the pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. the lift could stow even though someone or something is still on the lift.
Consequence SummaryA lift occupant can be injured should the lift begin to stow unintentionally.
Corrective SummaryAccubuilt is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). owners may contact ricon at 1-818-267-3000 or accubuilt at 1-800-837-8624.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
08V536000ACCUBUILT, INC.from 10/17/2005 to 10/12/2007V (Vehicle)89010/28/2008ODIACCUBUILT, INC.10/06/200810/15/2008571404
Defect SummaryAccubuilt is recalling 890 my 2006-2008 ford e150, e250, and e350 cargo vans equipped with ricon platform style wheelchair lifts. these buses fail to comply with the requirements of federal motor vehicle safety standard no. 404, platform lift installation in motor vehicles. the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence SummaryThe user of the lift could be injured should the lift move unintentionally.
Corrective SummaryAccubuilt is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). the recall is expected to begin on or about october 6, 2008. owners may contact ricon at 1-818-267-3000 or accubuilt at 1-800-837-8624.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
08V676000COLONIAL EQUIPMENT COMPANY V (Vehicle)5012/23/2008ODICOLONIAL EQUIPMENT COMPANY12/18/200812/18/2008571403
Defect SummaryColonial is recalling 50 my 2006-2008 ford e350, e450, and chevrolet g-van cutaway chassis vehicles and equipped with ricon platform style wheelchair lifts. these lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, platform lift systems for motor vehicles. the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. the pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. the lift could stow even though someone or something is still on the lift.
Consequence SummaryA lift occupant can be injured should the lift begin to stow unintentionally.
Corrective SummaryColonial is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). owners may contact ricon at 1-818-267-3000 or colonial at 1-301-698-5100.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
08V518000MOBILITY WORKSfrom 04/01/2005 to 10/09/2007V (Vehicle)22410/18/2008ODIMOBILITY WORKS10/06/200810/07/2008571404
Defect SummaryMobilityworks is recalling 224 my 2007-2008 ford e150, my 2006-2008 e250, my 2004-2007 e350, my 2006 e450, my 2005-2007 chevrolet 2500, my 2007 chevrolet 1500, and my 2006 dodge 2500 vans equipped with ricon platform style wheelchair lifts. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, platform lift installations in motor vehicles. the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence SummaryThe user of the lift could be injured should the lift move unintentionally.
Corrective SummaryMobilityworks is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). owners may contact ricon at 1-818-267-3000 or mobility works at 1-800-769-8267.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
08V568000CUMMINGS MOBILITY CONVERSION & SUPPLY, I V (Vehicle)4211/21/2008ODICUMMINGS MOBILITY CONVERSION & SUPPLY, I10/24/200810/28/2008571404
Defect SummaryCummings is recalling 42 my 2006-2008 ford e150, e350, chevrolet express, my 2006 ford e250, gmc savanna, dodge sprinter conversion vans, and my 2007 newmar dutchstar motor homes equipped with ricon platform style wheelchair lifts. these buses fail to comply with the requirements of federal motor vehicle safety standard no. 404, platform lift installation in motor vehicles. the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence SummaryThe user of the lift could be injured should the lift move unintentionally.
Corrective SummaryCummings is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). owners may contact ricon at 1-818-267-3000 or cummings at 1-763-498-7887.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
10V128000ELKHART COACH V (Vehicle)41MFRELKHART COACH04/02/201004/02/2010
Defect SummaryElkhart coach has notified nhtsa of a defect in certain transit buses fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. in this case, the restraint belt would appear to be latched, and the operator could run the lift. if the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
Consequence SummaryThe user of the lift could be injured should the lift move without the restraint belt properly buckled.
Corrective SummaryElkhart coach is working with ricon and ricon will be handling the remedy for this campaign. please see ricon's defect report 09e-060. ricon will provide customers with a warning decal and a dvd-based training aid. the safety recall is expected to begin on or about june 1, 2010. owners may contact ricon customer service at 800-322-2884, emailing at www.dmata@wabtec.com.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
10V130000ELKHART COACH V (Vehicle)200MFRELKHART COACH04/02/201004/02/2010
Defect SummaryElkhart coach has notified nhtsa about a defect in certain transit buses equipped with certain ricon s series and k series l-model wheelchair lifts, due to a problem in the software that controls the lift's up function. if the up switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping. the continued upward travel may overrun the floor level cut off point.
Consequence SummaryWhen the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Corrective SummaryElkhart coach will notify owners and the repairs will be performed by authorized ricon dealers free of charge. currently ricon is developing a software solution and is not available. until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. the safety recall is expected to begin on or about june 1, 2010. owners may contact ricon customer service at 800- 322-2884, emailing at www.dmata@wabtec.com.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
08V677000COLONIAL EQUIPMENT COMPANY V (Vehicle)5012/23/2008ODICOLONIAL EQUIPMENT COMPANY12/18/200812/22/2008571404
Defect SummaryColonial is recalling 50 my 2006-2008 ford e350, e450, and chevrolet g-van cutaway chassis vehicles equipped with ricon platform style wheelchair lifts. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, platform lift installations in motor vehicles. the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence SummaryThe user of the lift could be injured should the lift move unintentionally.
Corrective SummaryColonial is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). owners may contact ricon at 1-818-267-3000 or colonial at 1-301-698-5100.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
08V569000CUMMINGS MOBILITY CONVERSION & SUPPLY, I V (Vehicle)4211/21/2008ODICUMMINGS MOBILITY CONVERSION & SUPPLY, I10/24/200810/28/2008571403
Defect SummaryCummings is recalling 42 my 2006-2008 ford e150, e350, chevrolet express, my 2006 ford e250, gmc savanna, dodge sprinter conversion vans, and my 2007 newmar dutchstar motor homes equipped with ricon platform style wheelchair lifts. these lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, platform lift systems for motor vehicles. the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. the pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. the lift could stow even though someone or something is still on the lift.
Consequence SummaryA lift occupant can be injured should the lift begin to stow unintentionally.
Corrective SummaryCummings is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). owners may contact ricon at 1-818-267-3000 or cummings at 1-763-498-7887.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
08V675000A WORK OF ART MFG.from 01/25/2007 to 11/01/2007V (Vehicle)301/15/2009ODIA WORK OF ART MFG.12/18/200812/18/2008
Defect SummaryA work of art is recalling 3 my 2007 e350 vans built on ford chassis and equipped with ricon platform style wheelchair lifts. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, platform lift installations on motor vehicles. the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence SummaryThe user of the lift could be injured should the lift move unintentionally.
Corrective SummaryA work of art is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). owners may contact ricon at 1-818-267-3000 or a work of art at 1-574-537-8187.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
09V456000CUES, INC. V (Vehicle)26901/05/2010MFRFORD MOTOR COMPANY11/19/200911/30/2009
Defect SummaryCues, inc. is recalling certain model year 2007-2009 service vehicles built on various chassis equipped with carrier airv ceiling units, model nos. 68rv0010ba, 68rv0012ca, and 68rv0010ea. the heater element in these assemblies may be defective which could cause the unit to create smoke or sparks.
Consequence SummaryThis defect could result in a fire.
Corrective SummaryCues is working with carrier to remedy the affected vehicles. repairs will be made by carrier free of charge. please see carrier's defect report 09e-053. the safety recall began on january 5, 2010. owners may contact carrier at 1-877-584-7059 or cues at 1-407-849-0190.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
TSB-08-26-306/01/200910028826Ford: some vehicles with diesel engines may experience no starts, hard starts or rough running when cold and may be accompanied with diagnostic trouble codes (dtcs) p0611, p1378 and/or all 8 injector circuit codes. *pe06/01/2009
FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM
TSB-08-26-306/01/200910028826Ford: some vehicles with diesel engines may experience no starts, hard starts or rough running when cold and may be accompanied with diagnostic trouble codes (dtcs) p0611, p1378 and/or all 8 injector circuit codes. *pe06/01/2009

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
EA10003FORD MOTOR COMPANY04/13/201003/05/2012HVAC Switch Failures
 This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.odi was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.after a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, odi did not identify the existence of a safety defect trend.odi reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to have been caused by a failing subject blower motor control switch.this represents a failure rate of 0.2 r/100k on a population of 1,076,975 vehicles that have been in service for up to 14 years.odi has found that when the subject switches do fail and begin to melt, they are constructed in a manner that typically prevents the failing switch from igniting and developing into an open flame.ford motor company has agreed to take two actions to further reduce the likelihood an overheated blower motor switch in the subject vehicles.ford informed odi that it has implemented a series of design changes to the subject switch that will help prevent it from developing internal high resistance short circuits.ford has also informed odi that it would release a technical service bulletin (tsb-11-11-21) instructing subject vehicle owners to replace the electrical connector at the same time a failed switch is replaced.in light of the low rate of failure resulting in open flame and fire spread on the subject vehicles, and ford's actions to reduce the likelihood of a switch failure through switch design changes and a tsb, further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.the odi complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/complaints under the following (odi) numbers: 10427875, 10114393, 10257890for additional information, see the attached closing report.
EA10003FORD MOTOR COMPANY04/13/2010HVAC Switch Failures
 Odi has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.each fleet operates mini buses built on a ford e350 or e450 cutaway chassis.the oem hvac blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.some drivers have reported a burning smell or smoke coming from the dash.one fleet reported a vehicle fire.no injuries were sustained.however, the bus was carrying special needs children when the driver noticed smoke coming from the dash.the driver was able to evacuate the children prior to the vehicle becoming engulfed in flames.the 55 fires referred to in the manufacturers column is based on the early warning reporting definition of fire, which is as follows: fire means combustion or burning of material in or from a vehicle as evidenced by flame. the term also includes, but is not limited to, thermal events and fire-related phenomena such as smoke and melt, but does not include events and phenomena associated with a normally functioning vehicle such as combustion of fuel within an engine or exhaust from an engine.this engineering analysis (ea) has been opened to determine if the blower motor switch failures create a situation where a vehicle fire is possible and presents a safety risk to the driver and other passengers.
PE09055FORD MOTOR COMPANY12/07/200904/21/2010HVAC Switch Failures
 Odi has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.each fleet operates mini buses built on a ford e350 or e450 cutaway chassis.the oem hvac blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.some drivers have reported a burning smell or smoke coming from the dash.one fleet reported a vehicle fire.no injuries were sustained.however, the bus was carrying special needs children when the driver noticed smoke coming from the dash.the driver was able to evacuate the children prior to the vehicle becoming engulfed in flames.this pe has been upgraded to an engineering analysis (ea) to determine if the blower motor switch failures create a situation where a vehicle fire is possible and presents a safety risk to the driver and other passengers.

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
03/29/201067628
 Tl-the contact owns a 2007 ford e-350. while stopped the vehicle stalled. the vehicle was towed to an authorized dealer where the contact was told the fuel system was experiencing delamination. the contact also stated the vehicle was experiencing difficulty when accelerating. the vehicle was repaired. the failure mileage was 67,628 and the current mileage was unknown. sm.
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
12/10/200934474
 Tl* the contact owns a 2007 ford e350. the inside of the fuel tank was corroded. the vehicle was taken to the dealer for inspection. the technician stated that the fuel tank and pump assembly needed to be replaced at an expense of $2600. the ford manufacturer stated the repair was not covered under the vehicles warranty. the failure mileage was 34,474.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
12/10/200934474
 Tl* the contact owns a 2007 ford e350. the inside of the fuel tank was corroded. the vehicle was taken to the dealer for inspection. the technician stated that the fuel tank and pump assembly needed to be replaced at an expense of $2600. the ford manufacturer stated the repair was not covered under the vehicles warranty. the failure mileage was 34,474.
SEAT BELTS
09/01/201030000
 On 2007 ford e350 ten passenger van seatbelts continuously fall down through the seats. this is a serious safety issue and should be recalled for repair. this is an issue on every one of these vehicles. it is very, very difficult to fix these belts after they have fallen through the seats. a better system is needed to keep these seat belts in place. i have reported this issue to ford and have recieved no help from them.
TIRES
08/10/201022976
 Tire tread separated after only about 23,000 miles of use on a van conversion of a ford e350. the maker of the van conversions is pleasure-way (not found in your list of vehicle mfg and models). multiple owners of pleasure-way vehicles have reported similar tire problems.
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
05/26/2009300001
 2007 ford e-350 passenger van had problems with original tires, hankook, and have had to have all four replaced at various times due to slipped belts. have noticed when tires have been removed from rim the following: tire pressure sensors falling apart in the tire. throws off tire balance and performance. wire strap that holds sensor in place breaks in half. this leaves two sharp pieces of metal whipping around inside the tire with potential for causing tire failure and accident. severe problem since this is a commuter van with 15 passengers. *tr
UNKNOWN OR OTHER
03/12/2012184500
 Private ambulance based in chicago has diesel fumes coming into the cabin and in the back of the ambulance. it has been a recurring issue over and over again. the rigs are 116, 120 and 112. i have notify the issue to the owner and it has not been resolved.