Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
11/24/2000
 Seat brackets on driver's seat snapped, vehicle was stopped, consumer's foot on brake, seat went all the way back. ford takes no responsibility since out of warranty, and vehicle being conversion van. ford dealer offered to pay 2/3 of cost of repair. *ak
103/29/1996
 Captain chair do not offer sufficient support for back and head, resulting in uncomfortable ride and potential for head injury if accident occurs.
02/01/19973002/15/1997
 Design of the seat arm rests allows seat belt buckle to release when arms are down and seat is in upright position.
SEATS - FRONT ASSEMBLY - POWER ADJUST
05/05/199802/01/1997
 3-year old son went into vehicle without knowledge of his parents. he wa sfollowed by the 2-year old son. 3-year old son went to rear of van, and was in between the fa rstationary bench and the automatic reclining sofa bench. the automatic sofa bench was activated, inning the three-year old against the stationaty bench. he suffocated before help arrived. *ak