Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 985153 | 11/01/1998 | 613288 | Some vehicles may exhibit a steering pull to the right or left. *tt | 06/20/2000 | |
| 00510 | 03/06/2000 | 612965 | Customers may be concerned that vehicle looks like it dogtracks, due to a unique feature of the vehicle that combine to create an optical illusion of dogtracking, a condition which the rear axle is not square to the chassis. *mjs | 06/14/2000 | |
| 6417 | 06/01/1999 | 606839 | Addressing tire balance hints. *tt | 09/03/1999 | |
| SUSPENSION - FRONT | |||||
| 985102 | 11/01/1998 | 613252 | Some vehicles that are loaded to the upper end of gvw, with the majority of the load between the axles, may exhibit inner edge tire wear due to incorrect alignment. *tt | 06/20/2000 | |
| 12123 | 11/01/1998 | 613145 | Vehicles may exhibit a steering pull to the right or left, due to incorrect front end alignment settings. *mjs | 06/19/2000 | |
| 12070 | 11/01/1998 | 613041 | Vehicles that are loaded to the upper end of fvw, with the majority of the load between the axles, may exhibit inner edge tire wear due to incorrect alignment. *mjs | 06/16/2000 | |
| SUSPENSION - FRONT - CONTROL ARM | |||||
| 99141 | 07/12/1999 | 608417 | Subject regarding a high number of ball joints being replaced as the result of routine inspections or of complaints of tire wear and loose feelings in the steering system. *tt | 11/24/1999 | |
| SUSPENSION - REAR | |||||
| BC0319970201 | 01/02/1997 | 51118 | Whine from rear axle 50 mph or faster. *jd | 06/27/1997 | |
| BC0319A97020 | 02/01/1997 | 51660 | Whine from rear axle 50 mph or faster. *tw | 06/27/1997 | |
| BC0319961101 | 11/01/1996 | 50727 | Whine from rear axle 50 mph or faster. *tw | 06/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 1 | 03/29/1996 | ||
| Suspension system not adequate causing vehicle to tip sideways. | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 04/04/2001 | 1 | ||
| Consumer states he was told by delaership that front end ball joints were designed and put in without a lubrication point which caused the tie rod ends, steering linkage and tires to wear down and have to be replaced, dealership replaced ball joints with a greese fitting. *jb | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - SPRINGS/BAGS | |||
| 1 | 02/01/1997 | ||
| Springs defective causing premature wear of the tires. | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 06/06/1997 | 2 | 02/01/1996 | |
| While traveling at 45 mph, i lost the ability to steer the vehicle. this truck was a 4wd conversion which was done by a company called quigley, in manchester, pa. this conversion was approved by ford and the truck was purchased with the conversion. after the steering fell apart, i was unable to control truck and had an accident. approximately six months later, the truck, again, went out of control after hitting a slight dip in the road. upon further investigation with the dealer, who called quigley, quigley said they knew about the problem as it had happened on their ambulance 4wd conversions. there was a kit they could supply that would fix this problem. i purchased the kit , which was a stabilizer kit, and had the dealer install it and have not had a problem since. i met some emt's from riddle memorial hospital, outside media, pa. and they were driving a 4wd ambulance conversion van from ford and quigley. i asked them if they ever experienced what i did and they said they did, that their supervisor had to send the ambulances back to quigley, and finally, quigley was able to find out the problem and install a stabilizer kit. i have since met other people with ford vans and quigley 4wd conversions, who have had the same problems. something should be done about this as i was lucky and wasn't killed, but it is a known problem with the quigley conversion. its even more of a danger when ambulances, full of people, go out of control because of this problem. the loss of control of my van caused an accident in which six people could have died. the disturbing thing about this is that quigley knew of this problem but did not let anyone know. the stabilizer kit cost me about $ 400.00. a small price to pay for vehicle safety.. | |||
| SUSPENSION - REAR | |||
| 03/02/1999 | 1 | 02/01/1997 | |
| Rear axle seal leaked causing rear brake failure which resulted in an accident. | |||
| Depending on the road conditions, rear of the van is uncontrollable. | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM - SPRINGS/BAGS | |||
| 1 | 02/01/1997 | ||
| Springs defective causing premature wear of the tires. | |||