Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 11523 | 04/01/1998 | 613787 | Some vehicles built after 3/10/98 may exhibit a broken temperature blend door. *tt | 08/03/2000 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 03/01/1999 | 03/01/1999 | ||
| Plastic thumb tacks on driver's side seat that hold the seat control buttons broke off. dealer said they didn't have enough people to take my van out to the conversion com. to get it fixed. wanted me to drive it 55 miles away myself and get it fixed. this was already broken when i bought the van from the dealer. although i found that my kids liked to use it as a step-ladder to get into driver seat. they would move the seat around to easily with the seat buttons sticking out on the right side of the drivers seat. i found this dangerous. (this was before it broke off.) i haven't fixed this myself, i found it hard to swallow that the dealer couldn't get it fixed. the radio/cd player hooked up in the back cannot be listened to by more then one person due to surges from the headphones plugged into their own stations. the dealer said i would have to take that to the conver. com. too, to get fixed. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/01/1998 | 1 | 07/01/1998 | |
| Remote for keyless entry system failed. yh | |||
| VISIBILITY - WINDSHIELD | |||
| 11/10/1998 | 1 | 08/01/1998 | |
| Windshield cracks caused by road stress/vibration. crack starts from about the base of one wiper arm, goes up meandering throughout the rest of the windshield, and then will finally drop back down to the base of the windshield in the vicinity of the other wiper arm. this crack did not originate from a foreign material such as a thrown rock. running defroster propagates the crack. i have seen this type of crack (wiper arm to wiper arm) in numerous other ford vans (regular, cutaway, and class c motorhome). this type of crack seems to appear too often and thereby appears to be caused by some sort of manufacturing defect. | |||