Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
10/15/201140000
 Tl* the contact owns a 2007 ford edge. the contact stated that while driving approximately 5 mph and depressing the brake pedal, the brakes would not respond. the failure recurred intermittently. additionally, the horn would not sound when activated and the headlights would not illuminate intermittently. the vehicle was taken to the dealer for diagnostic testing however, the technician was unable to diagnose the brake failure. the instrument panel was replaced however, the failure continued. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 40,000.
10/15/201140000
 Tl- the contact owns a 2007 ford edge. the contact stated that while driving approximately 5 mph and depressing the brake pedal, the brakes would not respond. the failure recurred intermittently. additionally, the horn would not sound when activated and the headlights would not illuminate intermittently. the vehicle was taken to the dealer for diagnostic testing however, the technician was unable to diagnose the brake failure. the instrument panel was replaced however, the failure continued. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 40,000. kmj
10/15/201140000
 Tl- the contact owns a 2007 ford edge. the contact stated while driving approximately 5 mph she depressed the brake pedal but the brakes would not respond. the failure occurs intermittently. additionally, the horn would not sound and headlights would not illuminate intermittently. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to diagnose the brake failure. the instrument panel was replaced. after the replacement on the instrument panel the failure continued. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 40,000. da
02/10/201250000
 Tail lights repeatedly burn out. light socket is blackened. appears the bulb is running too hot. this occurs on both sides of the vehicle.
10/28/20121
 Driver side rear blinker has been replaced every 4-6 months. socket is completely melted. bulbs are melted. black is all around socket. this is unacceptable and i will not pay the dealership an arm and leg just to keep me safe (car fire). one person said they were charged 98 dollars. that's absurd. there should be a recall and this should be replaced with no expense to the customer. *tr
10/28/2012
 Driver side rear blinker has been replaced every 4-6 months. socket is completely melted. bulbs are melted. black is all around socket. this is unacceptable and i will not pay the dealership an arm and leg just to keep me safe (car fire). one person said they were charged 98 dollars. that's absurd. there should be a recall and this should be replaced with no expense to the customer.
05/07/200812001
 Tail lights melting, please search ford edge forum so you can see that i am not the only one. also melting blinker bulbs. ## vin passed ## ford edge 2007 ## *tr
04/02/201258000
 The rear turn signal bulbs on my 2007 ford edge are burning out on a regular basis of approx every 4-5 month. the bulbs and assembly both show signs of blackening and melting. the issue only seems to be with the rear turn signals. i havent had to replace any other exterior lights since i purchased the car in apr 2011.
03/01/201046000
 As per other complaints, driver's side brake light burns out and light socket burned and partially melted.
09/12/201131413
 Drivers side rear brake/signal light bulb burnt out. socket bulb goes into was blackened & semi-melted. next month passenger side same thing. next month bearings in front passenger wheel went.
02/02/201130000
 One of the rear blinkers went bad twice since i had the car and when i went to replace it the socket that the bulb goes into was black and melted. the first time the blinker went out the car was under warranty so the dealer replaced the bulb. i feel that this issue need to be addressed soon because other than being annoying having to replace the bulb it seems like a fire hazard
12/18/201039000
 2007 ford edge, both rear turn signal lights shorted out within a few weeks of each other. in both cases, the base of bulb that plugs into socket has a burned black appearance leading me to believe this could be a fire safety hazard in this model. i have replaced both bulbs and my husband is reporting to our local dealer.
EXTERIOR LIGHTING - BRAKE LIGHTS
03/09/2008102007/29/2007
 2007 edge that was purchased 6 months ago from galpin ford, no matter if they are repaired, parts were replaced or not, the problems are on-going, the front passenger seat broke,the rollers on the windows are malfunctioning, the front brakes went out and i was unable to stop at a 4 way stop, the brakes had corroded, the brakes were replaced, the rotors were checked as well, the back tail lights will fill up with water once the car is washed or if it rains, those back lights were replaced,the same problems 4 times already, the inseam from the moon roof collapsed while i was driving on the freeway one day it was replaced, now it has some holes coming in the material, if you should look up at it in the sun, the screws on the floor in the back seat area are a safety hazards, the most dangerous is the gear shift pins will lock and it will not allow the gears shifts pins are not releasing properly this is most definitely a malfunction; okay, this is the most frightening to me as well as the brakes, you cannot judge when this is going to occur it will happen at a moments notice, sometimes everyday, sometimes once per day, sometime it will not occur and other times, you are ducking a dodging other cars and hoping and praying that they don't hit you, this is a crime, my life is endangered and i don't know what to do, i have called one of fords representatives she actually works for ford and refused to meet with to go over my concerns in reference to my car and she did not give me the time of day, they really could care less, they would much rather i disappear from the face of this earth. she has been maliciously negligent this is wrong. *tr
EXTERIOR LIGHTING - HEADLIGHTS
10/18/20074500108/06/2007
 It was at night and the headlights were in automatic mode. i went to turn the high beams on by pulling the lever towards me (the lever should be pushed away in this car but i was used to my work van where i pull the lever), and the high beams just flashed on and then the headlights went completely out and my wife and i were in complete darkness driving 45 mph. *tr
EXTERIOR LIGHTING - TAIL LIGHTS
02/20/2008150208/18/2007
 Tl*the contact owns a 2007 ford edge. when the vehicle was purchased, the front passenger seat failed. the vehicle was at the dealer for three weeks to repair the seat. the bolts in the seat were visible and injured one of the passengers. the dealer replaced the screws and covered them with a rubber seal; however, they continue to fall off and expose the screws. at 150 miles, the lining in the moonroof fell off of the vehicle and was replaced by the dealer. six months later, while driving approximately 5 mph, the contact heard a loud grinding sound when he depressed the brake pedal. the dealer diagnosed the failure and stated that the brakes were corroded. the brakes were replaced and the rotors were cleaned. the front and rear windows do not grip or seal properly when they are rolled up or down. the dealer diagnosed the window failure on four occasions and eventually stated that they had to change the paper on the rollers. the two rear exterior lights continue to fill up with water. the dealer diagnosed the failure on three occasions and replaced the tail lights; however, the failure continued. there seems to be a design failure. on several occasions, the gear shift failed to engage in park, drive, and reverse. a passenger had to stop traffic since the gear shift was locked in reverse. the failure recurred on february 20, 2008; however, the dealer stated that the earliest they could schedule an appointment would be on march 1, 2008. the failure occurs intermittently and has been in the repair shop every other week since it was purchased. the contact is the original owner. the dealer has offered no assistance in replacing the vehicle. the contact was advised to only have the vehicle serviced by a dealer that is one or more hours away from her residence. the failure mileage was 150 and current mileage was 8,000. updated 3/25/08 *cn