Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
11/23/201150000
 Tl* the contact owns a 2007 ford edge. the contact stated that there was an overpowering gasoline odor within vapors the vehicle which became extremely worse over time. the vehicle was taken to the dealer where they stated to the contact that the fuel cell would need to be removed in order for the vehicle to be diagnosed. the dealer noticed that the fuel cell was leaking through the seams. the dealer also stated that advised having the fuel tank replaced. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was unknown.
11/23/201150000
 Tl- the contact owns a 2007 ford edge. the contact stated that there was an overpowering gasoline odor within vapors the vehicle which became extremely worse over time. the vehicle was taken to the dealer where they stated to the contact that the fuel cell would need to be removed in order for the vehicle to be diagnosed. the dealer noticed that the fuel cell was leaking through the seams. the dealer also stated that advised having the fuel tank replaced. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was unknown. kmj
09/15/20072600308/27/2007
 Found door seal on 3 door bad, found very light to just primer and clear coat paint on all door jams, some hinges. newest is a safety item. while pumping gas after the first click gas shot out of the filler neck. happened a second time and gas soaked my wife's cloths. then the tank cap light came on. seams like the tank is not venting and as you fill the tank with gasoline air has to escape and pushes out gas with it. dealer not sure what would cause this. dealer is replacing filler neck. dealer has replaced seals and repainted all areas were just primer. i have called ford and they replied with it is not a ford problem it is the dealers responsibility to look the vehicle over and have 30 days to send it back. i have been to the dealer 7 times. i think ford need to take responsibility for this. i have driven 700 miles back and forth for warranty work. this vehicle only has 2700 miles on it and is a little over 2 months old. *tr
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
04/22/201065000
 Tl*the contact owns a 2007 ford edge. the contact stated that she noticed the smell of gas fumes for several days after filling the fuel tank. the vehicle was taken to a local mechanic who informed the contact that the seals were loose and the entire fuel tank needed to be replaced. the contact called the manufacturer who made a note of the failure and referred her to nhtsa. the current and failure mileages were approximately 65,000.