Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
01/10/2012
 Seating at stop light a car in front of me was stop at a stop lite, i was rear end at 35 to 40 mph and push in to the. car in front of me. the car that rear ended me submarine under my rear end causing the interior force to propell me in to the roof , due to the force my seat belt became unlatched sending me in to roof my legs where struck by the bottom of the steering wheel my head hit the roof on the way down my left should hit the driver's door my head hit hit driver's windows. is there a problem with seat belt latches?
12/03/200739131
 Re: ford edge turned left into parking lot. rt rear tire hit curb. drove straight into parking space almost stopped. car accelerated, became airborn, made sharp left. 40mpr within 35-40 ft. hit steel pole/concrete head on. front & side air bags did not deploy & seat belts did not hold occupants. believe computer took over after hitting tire. computer is to bring car into control as if out of control on ice or snow but conditions were dry. police claim driver stepped on gas instead of brake. reported to ford. ford responded they had no recalls, and were not able to help. edge was new model & no time had been allowed for recalls. car repaired after 2 months. attorneys wanted $50,000 up front to investigate. owner did not have the finances to continue. 2 years of rehab & recovery with ongoing medical conditions. ford needs reported/investigated, same as toyota. several witnesses. *tr
SEAT BELTS - REAR
02/01/200933000
 Tl*the contact owns a 2007 ford edge. the contact stated that the rear seat belts in the vehicle do not retract. the vehicle has been to the dealer twice for the failure. the first time, the mechanic replaced the retractor, but it continued to fail. she took the vehicle back and they stated that it was normal and the seat belt was designed to operate in that manner. the contact is concerned that her children will not be protected properly in the event of a crash. the current and failure mileages were 33,000.