Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 03/19/2007 | 4300 | ||
| Tl*the contact owns a 2007 ford edge. while stopped on the interstate, the contact's vehicle was rear ended by another vehicle traveling between 30 and 50 mph. the driver was injured because the driver's seat detached from the track and pushed the contact into the steering wheel. a police report was filed. the current mileage was 4,500 and failure mileage was 4,300. | |||
| 07/29/2007 | 2 | ||
| 2007 ford edge with several problems. consumer states that the vehicle is a lemon. here are some of the car's problems rear brake lights fill with water when it rains. seat broke, screw sticks up and cut a child's foot, brakes failed and more. *kb the pin in the gear shift did not engage properly, leaving the consumer unable to place the vehicle in park. the sun roof material came apart and fell down onto the consumers head while driving. *jb | |||
| 03/09/2008 | 10 | 20 | 07/29/2007 |
| 2007 edge that was purchased 6 months ago from galpin ford, no matter if they are repaired, parts were replaced or not, the problems are on-going, the front passenger seat broke,the rollers on the windows are malfunctioning, the front brakes went out and i was unable to stop at a 4 way stop, the brakes had corroded, the brakes were replaced, the rotors were checked as well, the back tail lights will fill up with water once the car is washed or if it rains, those back lights were replaced,the same problems 4 times already, the inseam from the moon roof collapsed while i was driving on the freeway one day it was replaced, now it has some holes coming in the material, if you should look up at it in the sun, the screws on the floor in the back seat area are a safety hazards, the most dangerous is the gear shift pins will lock and it will not allow the gears shifts pins are not releasing properly this is most definitely a malfunction; okay, this is the most frightening to me as well as the brakes, you cannot judge when this is going to occur it will happen at a moments notice, sometimes everyday, sometimes once per day, sometime it will not occur and other times, you are ducking a dodging other cars and hoping and praying that they don't hit you, this is a crime, my life is endangered and i don't know what to do, i have called one of fords representatives she actually works for ford and refused to meet with to go over my concerns in reference to my car and she did not give me the time of day, they really could care less, they would much rather i disappear from the face of this earth. she has been maliciously negligent this is wrong. *tr | |||
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||
| 02/20/2008 | 150 | 2 | 08/18/2007 |
| Tl*the contact owns a 2007 ford edge. when the vehicle was purchased, the front passenger seat failed. the vehicle was at the dealer for three weeks to repair the seat. the bolts in the seat were visible and injured one of the passengers. the dealer replaced the screws and covered them with a rubber seal; however, they continue to fall off and expose the screws. at 150 miles, the lining in the moonroof fell off of the vehicle and was replaced by the dealer. six months later, while driving approximately 5 mph, the contact heard a loud grinding sound when he depressed the brake pedal. the dealer diagnosed the failure and stated that the brakes were corroded. the brakes were replaced and the rotors were cleaned. the front and rear windows do not grip or seal properly when they are rolled up or down. the dealer diagnosed the window failure on four occasions and eventually stated that they had to change the paper on the rollers. the two rear exterior lights continue to fill up with water. the dealer diagnosed the failure on three occasions and replaced the tail lights; however, the failure continued. there seems to be a design failure. on several occasions, the gear shift failed to engage in park, drive, and reverse. a passenger had to stop traffic since the gear shift was locked in reverse. the failure recurred on february 20, 2008; however, the dealer stated that the earliest they could schedule an appointment would be on march 1, 2008. the failure occurs intermittently and has been in the repair shop every other week since it was purchased. the contact is the original owner. the dealer has offered no assistance in replacing the vehicle. the contact was advised to only have the vehicle serviced by a dealer that is one or more hours away from her residence. the failure mileage was 150 and current mileage was 8,000. updated 3/25/08 *cn | |||