Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| 07172 | 10023258 | Some 2007 edge/mkx vehicles built before 6/1/07 (fwd only) may exhibit an abs lamp on c1165/c1175 and/or c1235/c1236. *nj | 11/06/2007 | ||
| SERVICE BRAKES, AIR - DISC | |||||
| 07119 | 10022674 | Ford states brake drag may cause an odor or reduced powertrain performance. this could also cause the integral vehicle dynamics (ivd) light after driving a given distance due to pressure noted in the module *nj | 09/19/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 10/15/2011 | 40000 | ||
| Tl* the contact owns a 2007 ford edge. the contact stated that while driving approximately 5 mph and depressing the brake pedal, the brakes would not respond. the failure recurred intermittently. additionally, the horn would not sound when activated and the headlights would not illuminate intermittently. the vehicle was taken to the dealer for diagnostic testing however, the technician was unable to diagnose the brake failure. the instrument panel was replaced however, the failure continued. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 40,000. | |||
| 10/15/2011 | 40000 | ||
| Tl- the contact owns a 2007 ford edge. the contact stated that while driving approximately 5 mph and depressing the brake pedal, the brakes would not respond. the failure recurred intermittently. additionally, the horn would not sound when activated and the headlights would not illuminate intermittently. the vehicle was taken to the dealer for diagnostic testing however, the technician was unable to diagnose the brake failure. the instrument panel was replaced however, the failure continued. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 40,000. kmj | |||
| 10/15/2011 | 40000 | ||
| Tl- the contact owns a 2007 ford edge. the contact stated while driving approximately 5 mph she depressed the brake pedal but the brakes would not respond. the failure occurs intermittently. additionally, the horn would not sound and headlights would not illuminate intermittently. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to diagnose the brake failure. the instrument panel was replaced. after the replacement on the instrument panel the failure continued. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 40,000. da | |||
| 12/20/2012 | 71000 | ||
| Tl* the contact owns a 2007 ford edge. the contact stated that while driving at various speeds, the brakes failed to engage and the vehicle continued moving forward. the vehicle was taken to the dealer. the technician diagnosed that the brake power booster needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls and additionally, advised that the parts needed to complete the repair were not available. the vehicle was not repaired. the failure and current mileage was 71,000. | |||
| 12/20/2012 | 71000 | ||
| Tl - the contact owns a 2007 ford edge. the contact stated that while driving at various speeds, the brakes failed to engage and the vehicle continued moving forward. the vehicle was taken to the dealer. the technician diagnosed that the brake power booster needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls and additionally, advised that the parts needed to complete the repair were not available. the vehicle was not repaired. the failure and current mileage was 71,000. kmj | |||
| 12/20/2012 | 71000 | ||
| Tl - the contact owns a 2007 ford edge. the contact stated while driving at various speeds, the brakes failed to engaged and the vehicle continue moving forward. the vehicle was taken to the dealer. the technician diagnosed that the brake power booster needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included on any recalls and the parts were not available. the vehicle was not repaired. the failure and current mileage was 71,000. pm | |||
| 12/18/2008 | 12000 | 1 | |
| Heard noises when braking up,brake pedal sponge,pump brake pedal a couple times to get solid braking. *tr | |||
| 09/27/2012 | 100000 | ||
| Tl- the contact owns a 2007 ford edge. the contact stated while traveling 10 mph she attempted to apply the brakes with the pedal fully depressed; however, she was unsuccessful. the vehicle was taken to a private mechanic who stated the master cylinder failed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure and current mileage was 100,000. rvk | |||
| 09/27/2012 | 100000 | ||
| Tl- the contact owns a 2007 ford edge. the contact stated while traveling 10 mph she attempted to apply the brakes with no success and the pedal was able to be fully depressed. the vehicle was taken to private mechanic where it was found that the master cylinder had failed. the vehicle was not repaired. the manufacturer was contacted. the failure and current mileages were 100,000. mh | |||
| 09/12/2007 | 2000 | 1 | |
| The brakes skip when going at slow speeds, specially when going down on ramps. this has happened to us several times specially in parking garages. *tr | |||
| 09/12/2007 | 2000 | ||
| The brakes skip when going at slow speeds, specially when going down on ramps. this has happened to us several times specially in parking garages. | |||
| 09/07/2012 | 59623 | 1 | |
| While braking on a highway i felt something was wrong with the brakes as i had to push the pedal with all my might to slow down. after exiting the ramp and approaching a stop light it was apparent that i had no real brakes..again pedal to the floor with a very long distance to come to a complete stop. at this time i could hear a very loud kind of whistling sound coming from the pedal when i applied the brakes..again to the floor. as i pulled into a parking lot it felt like i lost all control ...almost like no power at all to stop the car. this has been reported to ford..my mechanic said it was the brake booster. *tr | |||
| 09/07/2012 | 59623 | ||
| While braking on a highway i felt something was wrong with the brakes as i had to push the pedal with all my might to slow down. after exiting the ramp and approaching a stop light it was apparent that i had no real brakes..again pedal to the floor with a very long distance to come to a complete stop. at this time i could hear a very loud kind of whistling sound coming from the pedal when i applied the brakes..again to the floor. as i pulled into a parking lot it felt like i lost all control ...almost like no power at all to stop the car. this has been reported to ford..my mechanic said it was the brake booster. | |||
| SERVICE BRAKES, AIR | |||
| 03/20/2008 | 4000 | 1 | |
| My wife and i both drive ford edge crossover suv's. both cars have major problems with the brake system. when you are driving slowly & got to put on the brakes, the brakes make a terrible loud grabbing noise & the car kind of skips to a stop. i have done some research on the internet and found out that many people have the same issue, but ford refuses to do a recall. the ford service rep. at the dealership i go to is trying to tell me that this is how the brakes are supposed to be. there is a major problem with these cars and something has to be done. we had another ford edge that was destroyed in a rear end collision & it also had the same brake problem. three for three is not a good thing. the rear end collision was not a result of the brake problem. *tr | |||
| SERVICE BRAKES, ELECTRIC | |||
| 08/30/2009 | 1 | ||
| 2007 ford edge brake light switch and brake lights stop working. *tr | |||
| 03/20/2008 | 4000 | 1 | |
| My wife and i both drive ford edge crossover suv's. both cars have major problems with the brake system. when you are driving slowly & got to put on the brakes, the brakes make a terrible loud grabbing noise & the car kind of skips to a stop. i have done some research on the internet and found out that many people have the same issue, but ford refuses to do a recall. the ford service rep. at the dealership i go to is trying to tell me that this is how the brakes are supposed to be. there is a major problem with these cars and something has to be done. we had another ford edge that was destroyed in a rear end collision & it also had the same brake problem. three for three is not a good thing. the rear end collision was not a result of the brake problem. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 10/03/2008 | 25000 | ||
| I have a 2007 ford edge. i have had brake problems ever since i bought it. by brake problems, i mean they sometimes grind and sometimes feel like i can't stop as well as i should be able to. i had them checked several times and was told they were fine. i finally had them replaced but they still grind at times. i've learned to deal with this problem. i've also experienced a loud roaring noise. i'm not sure what this is but i've also learned to deal with it as well. everytime someone rides with me they ask what the noise is and tell me it sounds like my car has not shifted into the right gear. the major problem i have dealt with is the jerking transmission. it started this about a year after buying it. it started doing it a few times here and there until it got to where it did it all the time. i had mentioned it when i took my car to get the oil changed but they always told me they didn't find anything wrong. i finally told them they had to do something. they kept it for a few days and finally called and said the valve body needed to be replaced. luckily it was still under warranty. they replaced it and it was fine up until several months ago. it started the jerking all over again. it started out slow but now does it all the time. i can't afford to have it fixed again as it's not under warranty any longer. it's still only 4 years old and should not be having all of these problems. i am really surprised there have been no recalls as i've read of other people having the same problems. i am very upset as i still owe on this vehicle but really wish i could get rid of it. i have never had so many problems with a vehicle....even a car i bought that was four years old.....it was a toyota....guess i should have never went to a ford! | |||
| 09/12/2011 | 31413 | ||
| Drivers side rear brake/signal light bulb burnt out. socket bulb goes into was blackened & semi-melted. next month passenger side same thing. next month bearings in front passenger wheel went. | |||
| 03/01/2011 | |||
| The brakes growl and grind no matter what. i keep being told by ford dealers that this is just the sound of the edge! i have never heard brakes like these that do not have a problem but ford fails to admit there is a problem. it takes forever to get the car to stop. i looked it up online and alot of people are complaining of the same thing even on the newer year models | |||
| 02/15/2010 | 45000 | ||
| The first time was in feb. 2010 the switch under the brake pedal went out, left me stranded. now the brake booster is going bad. no warning, the brakes get rock hard and then go to the floor with a horrible whistling noise. you may or may not stop. dont do any sudden stops you will crash. i am very unhappy that ford dont see this as a problem that needs to be recalled. love the car looks and rides, but wont buy another due to the saftey issues. | |||
| 07/01/2011 | 55000 | ||
| Tl- the contact owns a 2007 ford edge. the contact stated when they apply the brakes, there is a noise coming from the brakes. the contact stated when they press down on the brake pedal it is very tight and hard push down. the contact took the vehicle to the dealer and was told the brake booster failed on the vehicle. the dealer stated there was a premature leak from the brake booster. the dealer ordered a new part, but the part had the same failure as the previous part. the failure mileage was unknown, but the current mileage was 55,000.rl | |||
| 06/21/2011 | 12500 | ||
| Tl-the contact owns a 2007 ford edge. the contact stated that the vehicle was taken to an authorized dealer for routine maintenance. the contact was informed that the rotors were corroded and needed to be replaced. the vehicle was not repaired. the failure and the current mileages were 12,500. sm. | |||
| 06/21/2011 | 12500 | ||
| Tl-the contact owns a 2007 ford edge. the contact stated while the vehicle was at the dealer for routine maintenance the dealer advised that the driver and passenger rotors are corroded and would need to be replaced. the vehicle has not been repaired. the failure and the current miles was 12,500. li | |||
| 11/10/2010 | 54000 | ||
| My 2007 ford edge began to have erratic braking. the pedal would go almost to the floor and braking was very poor during those times. at other times the pedal became almost rock hard and could hardly be pressed and little or no braking occurred. this happened on the highway during exiting the freeway and i had to let off and pump the brake pedal and was able to stop. very disconcerting and the problem was getting worse so took to the dealership. the problem was a leaking brake booster which requird $400 to replace. my car had 3.5 years of service and about 53000 miles on it. i have driven for over 50 years and never had a brake booster go out. i feel that this problem is a safety issue but ford apparently does not. | |||
| 06/18/2008 | 26500 | ||
| Tl- the contact owns a 2007 ford edge. the contact stated that the front caliper is wearing out the front rotor and brake pad due to the calipers grinding on them. he stated that the left rear calipers were replaced in 2008. ford was contacted and they stated that there was nothing they could do. the vehicle has not been repaired but will be. the failure and current mileages were 26,500. rd | |||
| 08/06/2010 | 53000 | ||
| Tl- the contact owns a 2007 ford edge. the contact stated that they thought the brakes were going bad because the pads were going to the floor and would take several times before the brakes would catch. the dealer inspected the vehicle and found that the brake booster was preventing brake fluid from going through the brake system. the vin was not available at the time of the complaint. the failure mileage was 53000 and the current mileage was 54000.rl | |||
| 06/02/2010 | 39696 | ||
| After having the rear brake rotors and pads on my 2007 ford edge replaced at jack safro ford in oconomowoc,wi on 5/24/10, i noticed that the brake warning light, the abs warning light, and the traction warning light were on. also noted that the abs braking system was inoperable at that time. made another appointment on 6/2/10 at dealer to have problem diagnosed. dealer informed me that both rear wheel abs sensors were inoperable and recommended replacing both sensors, the rear wheel bearing and trailer arm on the right rear side. dealer also informed me that problem was unrelated to the brake work done just prior. while the car was at the dealer that day i called ford customer service relative to the problem and was informed that ford would not offer any assistance on the repair as the vehicle had 39,696 miles and was outside the 36,000 mile warrenty.i declined to have the work done at that time in order to get more information. on 6/7/10 i took the car to an independent repair shop specializing in abs brakes, where they told me the right rear abs brake sensor had been damaged by the right rear sensor ring, which itself was damaged and partially shredded. per the manufacturer's service bulletin, that shop then replaced both rear wheel sensors, and the right rear wheel hub with bearing and sensor ring. i was given the old hub which i have retained and was shown the failed sensor ring which caused the abs problem. brakes operated properly with warning lights off after that repair. i had the repair done at that shop rather than the dealer because i was given a very specific description of the problem, as opposed to just being told both rear wheel sensors were not working, with no mention of the damaged sensor ring. i am not persuaded that the sensor problem was unrelated to the earlier rear brake job since the technician at the second shop showed me where someone had attempted to glue the right rear sensor unit together. i also have that part which was replaced. | |||
| 09/06/2009 | 27000 | 3 | |
| While driving our 2007 ford edge we lost our brakes. had car towed into lincolm mercury dealer. after car was so called fixed it happened again. brought car in for 2nd time. in december problem recurred. brought car to ford and they found nothing wrong with it. incidents seem to be spiratic and then brakes seem to be ok *cn | |||
| 03/20/2008 | 4000 | 1 | |
| My wife and i both drive ford edge crossover suv's. both cars have major problems with the brake system. when you are driving slowly & got to put on the brakes, the brakes make a terrible loud grabbing noise & the car kind of skips to a stop. i have done some research on the internet and found out that many people have the same issue, but ford refuses to do a recall. the ford service rep. at the dealership i go to is trying to tell me that this is how the brakes are supposed to be. there is a major problem with these cars and something has to be done. we had another ford edge that was destroyed in a rear end collision & it also had the same brake problem. three for three is not a good thing. the rear end collision was not a result of the brake problem. *tr | |||
| 09/10/2008 | 1 | ||
| I have a 2007 ford edge with persisting pulsating brake problem. the brakes make a gringing noise. i have brought to the ford dealership about 5 times for the same problems and they state that the sound and grind is normal and nothing to worry about. i almost got into an accident the first time as the car delays, kicks back, then usually the abs light comes on. this occurs usually when making turns or going up a hill. *tr | |||
| 01/22/2008 | 7500 | 1 | |
| On 7/30/2007 i purchased a 2007 ford edge 4dr awd sel plus from gary crossley ford of kansas city, mo. on 1/22/2008 with 9,581 miles on vehicle i took car to dealer account a rotational rubbing noise. which i assumed was a brake problem. on 2/22/2008 with 10,271 miles returned to dealer for additional follow up on brake(?) noise. on 2/26/2008 with 10,710 miles returned vehicle to dealer for additional work to correct rotational rubbing noise. on 2/29/2008 returned vehicle to dealer with same complaint and at this time they replaced all four (4) brake rotors and all brake pads. this repaired problem until approx. 21,918 miles on vehicle when the rotational rubbing sound returned. i notified dealer but was going on a vacation and could not have repair work done at that time. on 1/8/2009 with 23,918 miles on vehicle i returned to dealership with same problem. they advised at that time that the brakes had 12,000 mile warranty and i was out of luck. i called 1-800-392-ford and they placed a complaint with the ford customer care service team and when sabrina of the customer care service team responded to me she advised that she had talked with gary crossley ford of kansas city, mo and could not help additionally. i do not think that it is safe driving a vehicle with the amount of brake noise that is present. at the present time there has not been an accident and i want to avoid an accident. *tr | |||
| 05/01/2007 | 500 | 1 | |
| Front windshield on passenger side has significant distortion that makes the view wavy looking. rear brake on drivers side makes a grinding noise. *tr | |||
| 07/25/2007 | 1000 | ||
| Tl*the contact owns a 2007 ford edge. the contact stated that there was an issue with the front brakes and he smelled a burning odor coming from the front of the vehicle. he did not know if the odor was mechanical or electrical. the brakes vibrated and began to grind when stopping or turning the vehicle at 40 mph. the contact was unsure if the failure was due to the stability control, abs, or general braking system. the dealer could not find any failures after their initial inspection. most recently, they informed the contact that they could only cut the rotors and replace the brake pads. they could not locate the burning aroma. the manufacturer has not been notified. the failure mileage was approximately 1,000. | |||
| 07/29/2007 | 2 | ||
| 2007 ford edge with several problems. consumer states that the vehicle is a lemon. here are some of the car's problems rear brake lights fill with water when it rains. seat broke, screw sticks up and cut a child's foot, brakes failed and more. *kb the pin in the gear shift did not engage properly, leaving the consumer unable to place the vehicle in park. the sun roof material came apart and fell down onto the consumers head while driving. *jb | |||
| 11/30/2007 | 400 | 1 | 11/30/2007 |
| Tl*the contact owns a 2007 ford edge. after the vehicle had been parked for two hours, the brakes made a grinding noise when they were applied. there is no recall for the brakes, but there is a tsb. the tsb number was unknown. the current mileage was 1,800 and failure mileage was 400. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 04/21/2008 | 7801 | 1 | |
| I was driving, and when i went to press on my brakes, they were pulsating, because you could feel the anti-lock braking system kicking in. the car seemed like it didn't want to stop. after i stopped, the abs and traction-control light came on in the car, and they have been on every since. i have an appt. for a repair at the dealership tomorrow. i wanted to make the nhtsa aware of the problem. *tr | |||
| 02/13/2008 | 1250 | 12 | 09/08/2007 |
| Tl*the contact owns a 2007 ford edge. the vehicle has hankook dynapro as, size p235/70r17s tires. while driving 35 mph, the tires do not grip and the abs activates. the contact feels that the stopping distance between his vehicle and others is too excessive. he also feels that the tires are the source of the failure. the current and failure mileages were 1,250. | |||
| 02/20/2008 | 150 | 2 | 08/18/2007 |
| Tl*the contact owns a 2007 ford edge. when the vehicle was purchased, the front passenger seat failed. the vehicle was at the dealer for three weeks to repair the seat. the bolts in the seat were visible and injured one of the passengers. the dealer replaced the screws and covered them with a rubber seal; however, they continue to fall off and expose the screws. at 150 miles, the lining in the moonroof fell off of the vehicle and was replaced by the dealer. six months later, while driving approximately 5 mph, the contact heard a loud grinding sound when he depressed the brake pedal. the dealer diagnosed the failure and stated that the brakes were corroded. the brakes were replaced and the rotors were cleaned. the front and rear windows do not grip or seal properly when they are rolled up or down. the dealer diagnosed the window failure on four occasions and eventually stated that they had to change the paper on the rollers. the two rear exterior lights continue to fill up with water. the dealer diagnosed the failure on three occasions and replaced the tail lights; however, the failure continued. there seems to be a design failure. on several occasions, the gear shift failed to engage in park, drive, and reverse. a passenger had to stop traffic since the gear shift was locked in reverse. the failure recurred on february 20, 2008; however, the dealer stated that the earliest they could schedule an appointment would be on march 1, 2008. the failure occurs intermittently and has been in the repair shop every other week since it was purchased. the contact is the original owner. the dealer has offered no assistance in replacing the vehicle. the contact was advised to only have the vehicle serviced by a dealer that is one or more hours away from her residence. the failure mileage was 150 and current mileage was 8,000. updated 3/25/08 *cn | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 03/09/2008 | 10 | 20 | 07/29/2007 |
| 2007 edge that was purchased 6 months ago from galpin ford, no matter if they are repaired, parts were replaced or not, the problems are on-going, the front passenger seat broke,the rollers on the windows are malfunctioning, the front brakes went out and i was unable to stop at a 4 way stop, the brakes had corroded, the brakes were replaced, the rotors were checked as well, the back tail lights will fill up with water once the car is washed or if it rains, those back lights were replaced,the same problems 4 times already, the inseam from the moon roof collapsed while i was driving on the freeway one day it was replaced, now it has some holes coming in the material, if you should look up at it in the sun, the screws on the floor in the back seat area are a safety hazards, the most dangerous is the gear shift pins will lock and it will not allow the gears shifts pins are not releasing properly this is most definitely a malfunction; okay, this is the most frightening to me as well as the brakes, you cannot judge when this is going to occur it will happen at a moments notice, sometimes everyday, sometimes once per day, sometime it will not occur and other times, you are ducking a dodging other cars and hoping and praying that they don't hit you, this is a crime, my life is endangered and i don't know what to do, i have called one of fords representatives she actually works for ford and refused to meet with to go over my concerns in reference to my car and she did not give me the time of day, they really could care less, they would much rather i disappear from the face of this earth. she has been maliciously negligent this is wrong. *tr | |||