Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
SI-2001010/01/200710032234Ford: some multiples vehicles replacements may require revised as built data. the new level sjb service part introduced between 10/07 and 02/08 will require entry of as built data. *pe02/24/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
12/06/201145000
 The ptu (power take off unit) on my awd ford edge is leaking and needs to be replaced- per the dealership- it smells and the transmission clunks/ makes noise. these are all known issues to ford and they refuse to fix the issues. the foam seal between my winshield and dash board is coming out of the gap and causing visibility issues as it is distracting- another ford known issue with multiple tsb's and they refuse to help without me paying out of pocket for their issues.
07/01/201199000
 The air condition stop working in my car. i had a new compressor installed 2012. the air condition unit still does not work they flushed the line and ran dye to see if i had a link and check the fans. no link in the line. i have had my car serviced by dealership and no one can can seem to find out why this occuring. during the day the air does not work, the fan is running and hot air is coming out of the vents. you can hear the fan click on hard when your idling at a red light. if i roll the windows down, the air will appear to get cool. when you pickup speed with the windows down the air begins to get cold, but once i close the windows the air stops becoming cool and hot air blows. it's been extremely hot and i can have a heat stroke and i have high blood pressure. i have to arrive to work at 7am while it's cool outside and leave after 7pm when the sun begins to go down. this is horrible to pay > $30k for a vehicle and the air condition does not work. i'lll never buy another ford again.
04/29/201091000
 Approximately 6 weeks ago i found out that i had a big problem with my car. i was told i was not to drive it because if the pto unit went out my rear wheels would not function because it is all wheel drive and it would be dangerous to drive the vehicle. well ford motor company was to ship parts out in 2 weeks, well that didn;t happen. then again i was told the parts would be here last week and they took me off back order and said my parts would be here by monday june 4th. well guess what my part didn't make it. the list of back orders according to amanda at ford motor company is 1700 as of yesterday. so haow many orders have they already filled? they only used this transmission in 2 vehicles for either 1 or 2 years. i know that some people have been waiting for months. at least 3 to 4 already. i know this is a safety proble and would appreciate if you could look into this for me and all the 1700+ consumers. thank you,
05/10/201151748
 Own a 2007 edge se , purchased new on august 2008.last year i took the car to dealer for transmission issue and they recommend to replace the transmission fluid as a regular maintenance, but just recently noticed that the 4th gear have strong engage issue.sheehy ford dealership in springfield va is not doing anything to fix this problem. now my warranty expired and the dealer wants to charge me $150-200 to diagnostic the problem.
10/03/200825000
 I have a 2007 ford edge. i have had brake problems ever since i bought it. by brake problems, i mean they sometimes grind and sometimes feel like i can't stop as well as i should be able to. i had them checked several times and was told they were fine. i finally had them replaced but they still grind at times. i've learned to deal with this problem. i've also experienced a loud roaring noise. i'm not sure what this is but i've also learned to deal with it as well. everytime someone rides with me they ask what the noise is and tell me it sounds like my car has not shifted into the right gear. the major problem i have dealt with is the jerking transmission. it started this about a year after buying it. it started doing it a few times here and there until it got to where it did it all the time. i had mentioned it when i took my car to get the oil changed but they always told me they didn't find anything wrong. i finally told them they had to do something. they kept it for a few days and finally called and said the valve body needed to be replaced. luckily it was still under warranty. they replaced it and it was fine up until several months ago. it started the jerking all over again. it started out slow but now does it all the time. i can't afford to have it fixed again as it's not under warranty any longer. it's still only 4 years old and should not be having all of these problems. i am really surprised there have been no recalls as i've read of other people having the same problems. i am very upset as i still owe on this vehicle but really wish i could get rid of it. i have never had so many problems with a vehicle....even a car i bought that was four years old.....it was a toyota....guess i should have never went to a ford!
12/06/201185000
 The ptu is completely gone and broken and must be replaced, costing $2,000 at my dealer. i have gone on-line and see that others have had the same issue with this make and year. i feel there should be a recall.
07/05/2011
 2007 ford edge air conditioning doesn't cool passenger cabin. *ln 07/25/2011 *ln
07/05/2011
 2007 ford edge air conditioning doesn't cool passenger cabin. *ln
06/22/200820000
 I own a 2007 ford edge. i shoved a plastic ice scraper between the dash and the windshield. the windshield cracked. clearly, the windshield should withstand the impact of a plastic ice scraper.