Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 05/01/2011 | 50000 | 1 | |
| Turned on car, once we put it in drive, could get no forward motion with acceleration, minimal forward motions when we floored it. put the car in reverse and there was a heavy knock and felt like the engine fell out of the car. we turned off the car, waited a bit and tried again and it drove normally. this has happened a dozen or so times, but recently occurred after i had been driving normally and came to a stop at a light. i tried to accelerate when the light turned green but couldn't go. i put the car in low gear and it moved slowly forward, then after a bit i shifted it back up to normal and the gear engaged again. scary if you can't move when needed! i am also experiencing a chugging when i accelerate to about 40mph... it stutters.. who knows what that is! i took the car to the dealership and explained my prob. at about 55000 miles... while still under warranty... and they told me they couldn't find a problem. i'm sure that ford knows about these issues. the decent thing to do would to have a recall and fix it!! nissan did for my murano. maybe i'll just go back to a nissan. *tr | |||
| 05/01/2011 | 50000 | ||
| Turned on car, once we put it in drive, could get no forward motion with acceleration, minimal forward motions when we floored it. put the car in reverse and there was a heavy knock and felt like the engine fell out of the car. we turned off the car, waited a bit and tried again and it drove normally. this has happened a dozen or so times, but recently occured after i had been driving normally and came to a stop at a light. i tried to accelerate when the light turned green but couldn't go. i put the car in low gear and it moved slowly forward, then after a bit i shifted it back up to normal and the gear engaged again. scary if you can't move when needed! i am also experiencing a chugging when i accelerate to about 40mph... it stutters.. who knows what that is! i took the car to the dealership and explained my prob. at about 55000 miles... while still under warranty... and they told me they couldn't find a problem. i'm sure that ford knows about these issues. the decent thing to do would to have a recall and fix it!! nissan did for my murano. maybe i'll just go back to a nissan. | |||
| 10/23/2011 | |||
| Tl-the contact owns a 2007 ford edge. the contact stated that the traction control system would intermittently engage while driving at various speeds above 30 mph and the vehicle would decelerate. the vehicle was taken to an authorized dealer and the steering angle sensor was replaced. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was unknown. kmj | |||
| 10/23/2011 | |||
| Tl-the contact owns a 2007 ford edge. the contact stated that the traction control system would intermittently engage while driving at various speeds and the vehicle would decelerate. the vehicle was taken to an authorized dealer and the steering angle sensor was replaced. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was unknown. sm. | |||
| 02/09/2011 | 58995 | ||
| The speedometer went to zero and all the mileage information went blank. the front airbag light, service wrench and shortly there after the tire pressure monitor light came on. i exited the freeway and after stopping for the traffic light the vehicle would not accelerate, but moved slowly apparently stuck in the high gears. the vehicle would not shift up or down. the next stop light the same problem. i parked in a parking lot and recycled the ignition and the mileage information returned. however when i put the vehicle into reverse the transmission began to clunk violently! i then switched to drive and again it clunked violently! i recycled the ignition again and put it into reverse again clunking violently. i again recycled the ignition and put into reverse the vehicle trans clunked moving backwards. i then pulled forward shifting to drive again with a clunk the vehicle moved forward as if still in higher gears. i drove across the parking lot to about 30 mph and braked to a stop it down shifted hard. after that the trans worked to get us home, however the cruise control would not light up on the dash or would not function period. i have taken it to hemborg ford in norco, ca to check with 59,175 miles on the vehicle. just two weeks earlier the right rear axle bearing was wining and ford replaced the bearing | |||
| 04/28/2009 | 50000 | ||
| Cruise control on 2007 ford edge does an unexpected acceleration without warning. has been checked by ford dealership who is unable to duplicate. happens on long trips when cruise control has been in use for several miles. car will automaticaly accelerate without any warning or changes by driver. | |||
| 12/03/2007 | 3913 | 1 | |
| Re: ford edge turned left into parking lot. rt rear tire hit curb. drove straight into parking space almost stopped. car accelerated, became airborn, made sharp left. 40mpr within 35-40 ft. hit steel pole/concrete head on. front & side air bags did not deploy & seat belts did not hold occupants. believe computer took over after hitting tire. computer is to bring car into control as if out of control on ice or snow but conditions were dry. police claim driver stepped on gas instead of brake. reported to ford. ford responded they had no recalls, and were not able to help. edge was new model & no time had been allowed for recalls. car repaired after 2 months. attorneys wanted $50,000 up front to investigate. owner did not have the finances to continue. 2 years of rehab & recovery with ongoing medical conditions. ford needs reported/investigated, same as toyota. several witnesses. *tr | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 03/09/2008 | 10 | 20 | 07/29/2007 |
| 2007 edge that was purchased 6 months ago from galpin ford, no matter if they are repaired, parts were replaced or not, the problems are on-going, the front passenger seat broke,the rollers on the windows are malfunctioning, the front brakes went out and i was unable to stop at a 4 way stop, the brakes had corroded, the brakes were replaced, the rotors were checked as well, the back tail lights will fill up with water once the car is washed or if it rains, those back lights were replaced,the same problems 4 times already, the inseam from the moon roof collapsed while i was driving on the freeway one day it was replaced, now it has some holes coming in the material, if you should look up at it in the sun, the screws on the floor in the back seat area are a safety hazards, the most dangerous is the gear shift pins will lock and it will not allow the gears shifts pins are not releasing properly this is most definitely a malfunction; okay, this is the most frightening to me as well as the brakes, you cannot judge when this is going to occur it will happen at a moments notice, sometimes everyday, sometimes once per day, sometime it will not occur and other times, you are ducking a dodging other cars and hoping and praying that they don't hit you, this is a crime, my life is endangered and i don't know what to do, i have called one of fords representatives she actually works for ford and refused to meet with to go over my concerns in reference to my car and she did not give me the time of day, they really could care less, they would much rather i disappear from the face of this earth. she has been maliciously negligent this is wrong. *tr | |||