Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
03/04/201341000
 Vehicle was taken to power ford in valencia for standard service a week ago. 41,000 miles new tires bought- was told all was ok. one week later i am driving when suddenly speedometer stops and milegage is reading --- grinding nois then a wrench icon aoppears which means the powertrain is malfunctiong, then the air bag light went on and then an ! icon which means there is a problem with tires. terrified, i called power ford and told ot bring it in... i was less than a half a mile away, and put on my hazard lights and barely made it th e few clocks to the dealership. this si a haunting problem that i have read at least a dozen comments about the power train. had i been ion teh freeway i dont think i would be alive. please investigate this issue with the ford edge. i di not know the outcome at all.thank you
02/09/2013685861
 I was traveling north on old mill rd in anderson, sc.i stopped at the stop sign and proceeded to cross the highway hwy 76. i had cleared the first lane and this car drifted from the right lane into the lane i was crossing broad siding my car none of the air bags deployed leaving me with glass everywhere. my drivers side door was completely pushed in that i had to be extracted through the back door on a backboard. the impact pushed my car back on to the highway going east. the left front wheel flew off the car landing onthe other side of the highway. also thedoor lekift front spring disengaged. i could have been killed. *tr
02/09/201368586
 I was traveling north on old mill rd in anderson, sc.i stopped at the stop sign and proceeded to cross the highway hwy 76 .i had cleared the first lane and this car drifted from the right lane into the lane i was crossing broad siding my car none of the air bags deployed leaving me with glass everywhere. my drivers side door was completely pushed in that i had to be extracted through the back door on .a backboard. the impact pushed my car back on to the highway going east.the left front wheel flew off the car landing onthe other side of the highway.also thedoor lekift front spring disengaged.i could have been killed
03/22/201145500
 On 3/22/11 i was involved in a collision with 4 other vehicles; my 2008 ford edge limited was totalled. none of my airbags deployed. the driver side was so smashed; they were unable to get me out that way so they made me crawl out of the passenger side, which was difficult b/c all the damage was the front and driver side, and i was wedged in. officials, witnesses, and the other drivers involved in the accident were amazed that i survived the accident, according to them i should have been dead; they were shocked i was 'ok'. the claim has been processed; lien holders are being paid and my portion will direct deposited next week. the thing is, i'm not ok. airbags are there for the protection of driver and passengers, but none of my airbags deployed (easily verifiable). i don't want a long drug out lawsuit with ford for the airbag issue. all i want is a new ford edge limited of my choosing with free maintenance, parts (i'll pay labor) for as long as i own the car. if they will not honor my request, i will notify tv stations, radio and an attorney.
03/13/2009215001
 I was hit by an oncoming vehicle doing about 50-60 mph on the surface streets when he hit me head on. the front part of my 2008 ford edge sel was totaled, and the guys green minivan was totaled in the front too. my airbags did not deploy. my airbags did not deploy. i can not believe this. *tr
AIR BAGS - FRONTAL
04/05/2010
 I was on the 60 fwy west , stopped for traffic . i got hit from behind at about 65-70 mph and pushed into another vehicle. my ford edge was totaled. airbags smoked but did not deploy, looks like they malfunctioned. the area around the airbag was raised but no air bag came out.
10/20/2009180501
 2008 ford edge. speed, about 25-30 mph in heavy traffic. 2008 ford edge was struck from behind by a truck and pushed into the car in front. 1) no air bags deployed; 2) the back of the driver's seat (electriclly controlled seat) let go on impact, leaving the driver lying on an essentially flat seat. the car was totaled by the insurance company. ** why did the seat let go; ** why didn't the front air bag deploy. injuries were minor: concussion. *** this is the correct vin # - your form will not accept the vin. *tr
03/13/2009215001
 I was hit by an oncoming vehicle doing about 50-60 mph on the surface streets when he hit me head on. the front part of my 2008 ford edge sel was totaled, and the guys green minivan was totaled in the front too. my airbags did not deploy. my airbags did not deploy. i can not believe this. *tr
05/30/20081000
 Tl*the contact owns a 2008 ford edge. while driving approximately 40 mph, the contact crashed into another vehicle directly in the front center. the front end of the contact's vehicle was completely destroyed, but none of the air bags deployed. he sustained multiple contusions and bruising to different parts of his body. a police report was filed. the vehicle is currently in the possession of a local auto shop. numerous pictures were taken after the crash. the manufacturer refuses to send someone to inspect the vehicle and determine the cause of the failure. the vin was unknown. the failure and current mileages were 1,000.
AIR BAGS - SIDE/WINDOW
09/30/2008651
 I was involved in a lateral collision to the driver