Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/15/2011 | 50000 | 1 | |
| Tail lights burn up, melt. sockets are burned black...... *tr | |||
| 03/15/2011 | 50000 | ||
| Tail lights burn up, melt. sockets are burned black...... | |||
| 01/12/2013 | 42000 | 2 | |
| Melted rear turn signal socket. it is the second time i have to change the light bulb and socket. this is dangerous! *tr | |||
| 01/12/2013 | 42000 | ||
| Melted rear turn signal socket. it is the second time i have to change the light bulb and socket. this is dangerous! | |||
| 11/08/2012 | 69000 | 1 | |
| Rear tail light socket is melted. *tr | |||
| 11/08/2012 | 69000 | ||
| Rear tail light socket is melted. | |||
| 10/05/2012 | 30000 | ||
| I noticed at a stop light, when making a left turn, the inside indicator was blinking fast, telling me i had an issue. once home, i checked my turn signals, driver side was not working at all. had my son change the bulb and found the plastic at the base of the bulb was severely melted. the socket was darkened but still in working order, replaced the bulb and is working for now. went to ford dealer that i bought the vehicle from and they said they knew nothing about this issue with other edge's. (what ever !) i wanted them to look and the socket and harness but they wanted $98.00 just to check it out. and of course, i'm out of the 30 month / 36k warranty. good thing i carry full coverage, because if the car burns to the ground, you can bet i won't be buying another ford. *tr | |||
| 10/05/2012 | 30000 | ||
| I noticed at a stop light, when making a left turn, the inside indicator was blinking fast, telling me i had an issue. once home, i checked my turn signals, driver side was not working at all. had my son change the bulb and found the plastic at the base of the bulb was severely melted. the socket was darkened but still in working order, replaced the bulb and is working for now. went to ford dealer that i bought the vehicle from and they said they knew nothing about this issue with other edge's. (what ever !) i wanted them to look and the socket and harness but they wanted $98.00 just to check it out. and of course, i'm out of the 30 month / 36k warranty. good thing i carry full coverage, because if the car burns to the ground, you can bet i won't be buying another ford. | |||
| 05/15/2012 | 78686 | 1 | |
| This has happened several times. the vehicle was moving forward and all of a sudden the air bag light & the check engine light came on & the display said no odometer available . when i came to a stop, the car would not move - it was like it was in neutral then all the sudden the transmission engaged with a loud clunk & the car moved & all the lights went out. a wrench appeared on the dashboard and the screen read odo error with dashes. i could not go. it was as if my car was stuck in neutral. even after turning the car off and on several times it did not remedy the problem. it also was shifting hard from park to drive, etc. *tr | |||
| 08/10/2012 | 45000 | 1 | |
| Rear tail lights stopped working. upon inspection the bulb connector and socket had over heated and melted. *tr | |||
| 07/21/2010 | 30313 | 6 | |
| Burnt out turn signal bulb. upon installation of new bulb i found the socket to be melted on both sides. took car into ford dealership where they replaced the sockets and inserted new bulbs. a few months later another burnt bulb with discolored sockets. changed bulb again. now i'm up to about 6 bulb changes with 4 being done by the dealer. *tr | |||
| 08/10/2012 | 45000 | 1 | |
| Rear tail lights stopped working. upon inspection the bulb connector and socket had over heated and melted. *tr | |||
| 07/21/2010 | 30313 | 6 | |
| Burnt out turn signal bulb. upon installation of new bulb i found the socket to be melted on both sides. took car into ford dealership where they replaced the sockets and inserted new bulbs. a few months later another burnt bulb with discolored sockets. changed bulb again. now i'm up to about 6 bulb changes with 4 being done by the dealer. *tr | |||
| 08/10/2012 | 45000 | 1 | |
| Rear tail lights stopped working. upon inspection the bulb connector and socket had over heated and melted. *tr | |||
| 07/21/2010 | 30313 | 6 | |
| Burnt out turn signal bulb. upon installation of new bulb i found the socket to be melted on both sides. took car into ford dealership where they replaced the sockets and inserted new bulbs. a few months later another burnt bulb with discolored sockets. changed bulb again. now i'm up to about 6 bulb changes with 4 being done by the dealer. *tr | |||
| 08/10/2012 | 45000 | ||
| Rear tail lights stopped working. upon inspection the bulb connector and socket had over heated and melted. | |||
| 07/21/2010 | 30313 | ||
| Burnt out turn signal bulb. upon installation of new buld i found the socket to be melted on both sides. took car into ford dealership where they replaced the sockets and inserted new bulbs. a few months later another burnt bulb with discolored sockets. changed bulb again. now i'm up to about 6 bulb changes with 4 being done by the dealer. | |||
| 04/26/2012 | 66800 | ||
| I own a 2008 ford edge. i have had it for just over 30 days and have had problems with it since the week that i purchased it. i have had it to the dealership several times and they are telling me that since there are no codes reading out and no light on and that they cant replicate the problem that they dont know what to do. i am supposed to monitor and call back with worse symptoms. i called them in thursday because i was on my way to work and my car skipped the whole way up a hill on the highway and when i got to the top of it my car completely powered down and shut off with the key still in the ignition and in the in position. i had to get off the road very quickly to avoid being hit by a 18 wheeler. i am happy that my child was not in the car but i am now scared for my family and my safety as well as others. severely unhappy with this vehicle!!!!! | |||
| 01/26/2012 | 56790 | ||
| The audio system in my 2008 edge contains a gps and sirius satellite radio as well as the normal options. one morning, the sirius radio reception was degraded to the point that the signal could only be heard weakly at full volume. i worked through the diagnostics with sirius and was told that it was a ford hardware problem. i took the car to the ford dealer, who charged me $98 to run a diagnostic that pointed to a broken antenna mount assembly, with a price tag of $600 before labor. i did not accept the offer. two weeks later, the problem suddenly resolved itself and reception returned to normal. at no time during this process did i mess with the connections to the receiver (in the spare tire compartment) or the antenna that sits on the spoiler. | |||
| 12/01/2008 | 6000 | ||
| Tl-the contact owns a 2008 ford edge. the contact stated that the vehicle was being examined by an authorized dealer for routine maintenance when she was informed that the battery was corroded. as time progressed, the vehicle would not start. the contact stated that the vehicle would not start on five occasions. the vehicle was taken back to the dealer, but they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure mileage was 6,000. the vin was unavailable. rvk | |||
| 04/05/2012 | 50000 | ||
| Melted rear directional socket. it is the third time i have to change the light bulb | |||
| 01/21/2009 | 100 | ||
| Ongoing transmission issues since purchased new. been to repair for more than 17 days and issues still remain unresolved. took car in for regular scheduled oil changes and repairs.at approximately 30,000 miles the camphasers ( ford admitted wrong camphasers had been installed) were replaced. coolant problem discovered as well when vehicle engine was removed. odd odor coming from heater, when vehicle returned after camphaser and collant issue did not resolve situation, and vehicle returned to galpin ford service, was told that axle and bearing were broken and that the stering wheel was not in proper position. i am deeply concerned for other ford edge owners as well as members of the public who may be affected by vehicle that does not properly engage and appears to stall before moving forward.... this is an enormously serious issue, that should not be ignored. reading the prior complaints, tells me this is not a new problem, and that consumers and ford are aware of the transmissions issues. please assist. | |||
| 07/05/2011 | 68500 | ||
| The vehicle would at different times, have trouble shifting from park to reverse, in drive, etc. it sounded like the transmission was broken.this problem would arise, and then go away. the first time the dealership reset the computer, and it ran fine for weeks, then the problem came about again, and went away, the last time around sept 18th, it was worse, so i had it towed and repaired. the dealership replaced the output shaft sensor and turbin shaft sensor at a cost of $700. i was impelled to report a concern, after seeing other concerns on line for the same issues, and a customer of mine who has an edge is experiencing the same issues. ford motor company, and the dealerships do not seem to want to seriously address this issue, and i felt like they were trying to avoid admitting to a major problem | |||
| 03/18/2011 | 68000 | ||
| Repeated issue with the bulbs in tail lights burning the sockets, bulbs burn out causing the socket to get a singed appearance where the bulb fits. bulb is proprietary to ford so it has to be taken in and they refused to replace the socket a second time. advised at one point that it could cause getting a ticket or rear ended and injuries. at that point they changed it out the first time. but still had the bulb burn out. the bulb has been changed about 6 times now and still having problems | |||
| 01/26/2011 | 68000 | ||
| Tl* the contact owns a 2008 ford edge. the contact stated that the vehicle was parked when informed that dense smoke was emitting from under the hood near the battery. the fire was extinguished by a neighbor and the contact stated that the abs warning light was illuminated prior to the fire. the vehicle would no longer operate and was towed to an authorized dealer who replaced unknown modules and the wiring harness. the contact called the manufacturer and was awaiting a response. the current and failure mileage was approximately 68,000. | |||
| 01/26/2011 | 68000 | ||
| Tl-the contact owns a 2008 ford edge. the contact stated that the vehicle was parked when a neighbor noticed that dense smoke was being emitted from the hood near the battery area. the neighbor extinguished the small fire. the abs light was illuminated prior to the fire. the vehicle was not operative. the vehicle was towed to an authorized dealer who replaced some modules and wiring harness. the contact called the manufacturer and was awaiting a response. the current and failure mileages were approximately 68,000-bk | |||
| 03/28/2010 | 51900 | ||
| Dangerous acceleration and dramatic deceleration between 20 - 40 mph with the 2008 ford edge | |||
| 04/24/2009 | 14000 | 1 | |
| Vehicle stalls while driving. i have owned the vehicle 18 months. this has happened three times. twice at highway speeds and once on a local street. the first event the vehicle had approx 2k miles. then again at approx 12k and 14k. when it happens the dash goes dark, you lose all power steering and brakes. vehicle can be restarted in neutral while moving. dealership has been unable to recreate the problem. *tr | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 08/14/2009 | 7800 | ||
| Tl*the contact owns a 2008 ford edge. while driving 55 mph the engine stalled without any prior warnings. the vehicle was towed to the dealer and the battery was recharged. the vin was not available. the failure mileage was 7,800 and the current mileage was 8,000. | |||