Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-10-16-1 | 08/09/2010 | 10039155 | Ready | 07/12/2011 | |
| TSB-10-16-1 | 08/09/2010 | 10039155 | Ford: there may be a rough idle or misses while the malfunction light is on. there are mutliple possible trouble codes stored. *rm | 07/12/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 01/05/2013 | 62000 | 1 | |
| Foul odor in cabin after stopping vehicle. smells like burning oil or other fluids. internet search reveals possible manufacturer defect related to leaking ptu in awd vehicles causing fluid to leak on to exhaust piping resulting in this odor. the smell is very nauseous and prolongs exposure could make passengers feel ill and safety concerns with breathing in these fumes is questioned. *tr | |||
| 04/20/2012 | |||
| Tl-the contact owns a 2008 ford edge. while driving 20 mph, the contact stated that the vehicle suddenly began to accelerate uncontrollably and without warning, causing the contact to crash into a nearby vehicle. the contact suffered several minor injuries due to the crash and a police report was filed. the vehicle had not been diagnosed and had not been repaired. the failure mileage was not available. sm. | |||
| 04/20/2012 | |||
| Tl- the contact owns a 2008 ford edge.while traveling 20 mph the contact noticed that the vehicle had suddenly began to accelerate uncontrollably and without warning causing the contact to crash into a nearby vehicle. the contact suffered several minor injuries due to the incident and a police report was filed for the incident. the vehicle has not been diagnosed and has not been repaired. the mileage was not available. bml | |||
| 01/21/2009 | 100 | ||
| Ongoing transmission issues since purchased new. been to repair for more than 17 days and issues still remain unresolved. took car in for regular scheduled oil changes and repairs.at approximately 30,000 miles the camphasers ( ford admitted wrong camphasers had been installed) were replaced. coolant problem discovered as well when vehicle engine was removed. odd odor coming from heater, when vehicle returned after camphaser and collant issue did not resolve situation, and vehicle returned to galpin ford service, was told that axle and bearing were broken and that the stering wheel was not in proper position. i am deeply concerned for other ford edge owners as well as members of the public who may be affected by vehicle that does not properly engage and appears to stall before moving forward.... this is an enormously serious issue, that should not be ignored. reading the prior complaints, tells me this is not a new problem, and that consumers and ford are aware of the transmissions issues. please assist. | |||
| 12/20/2011 | 30000 | ||
| Tl-the contact owns a 2008 ford edge. the contact stated that the vehicle accelerated very slowly from stops. the vehicle was taken to an authorized dealer on fifteen occasions, but they could not diagnose a failure. the vehicle was taken back to the dealer and the contact was finally informed that the vehicle was equipped with incorrect cam phasers. the vehicle was repaired, but the failure continued. the vehicle was again taken back to the dealer and the contact was informed that the axle and wheel bearings were damaged. the contact was informed that this may be the cause of the poor acceleration failure. the vehicle was again repaired and the failure continued. the failure mileage was 30,000. sm. | |||
| 01/21/2009 | 100 | ||
| Ongoing transmission issues since purchased new. been to repair for more than 17 days and issues still remain unresolved. took car in for regular scheduled oil changes and repairs.at approximately 30,000 miles the camphasers ( ford admitted wrong camphasers had been installed) were replaced. coolant problem discovered as well when vehicle engine was removed. odd odor coming from heater, when vehicle returned after camphaser and collant issue did not resolve situation, and vehicle returned to galpin ford service, was told that axle and bearing were broken and that the stering wheel was not in proper position. i am deeply concerned for other ford edge owners as well as members of the public who may be affected by vehicle that does not properly engage and appears to stall before moving forward.... this is an enormously serious issue, that should not be ignored. reading the prior complaints, tells me this is not a new problem, and that consumers and ford are aware of the transmissions issues. please assist. | |||
| 12/20/2011 | 30000 | ||
| Tl-the contact owns a 2008 ford edge. the contact stated that the vehicle accelerated very slowly from stops. the vehicle was taken to an authorized dealer on fifteen occasions, but they could not diagnose a failure. the vehicle was taken back to the dealer and the contact was finally informed that the vehicle was equipped with incorrect cam phasers. the vehicle was repaired, but the failure continued. the vehicle was again taken back to the dealer and the contact was informed that the axle and wheel bearings were damaged. the contact was informed that this may be the cause of the poor acceleration failure. the vehicle was again repaired and the failure continued. the failure mileage was 30,000. sm. | |||
| 01/21/2009 | 100 | ||
| Ongoing transmission issues since purchased new. been to repair for more than 17 days and issues still remain unresolved. took car in for regular scheduled oil changes and repairs.at approximately 30,000 miles the camphasers ( ford admitted wrong camphasers had been installed) were replaced. coolant problem discovered as well when vehicle engine was removed. odd odor coming from heater, when vehicle returned after camphaser and collant issue did not resolve situation, and vehicle returned to galpin ford service, was told that axle and bearing were broken and that the stering wheel was not in proper position. i am deeply concerned for other ford edge owners as well as members of the public who may be affected by vehicle that does not properly engage and appears to stall before moving forward.... this is an enormously serious issue, that should not be ignored. reading the prior complaints, tells me this is not a new problem, and that consumers and ford are aware of the transmissions issues. please assist. | |||
| 12/20/2011 | 30000 | ||
| Tl-the contact owns a 2008 ford edge. the contact stated that the vehicle accelerated very slowly from stops. the vehicle was taken to an authorized dealer on fifteen occasions, but they could not diagnose a failure. the vehicle was taken back to the dealer and the contact was finally informed that the vehicle was equipped with incorrect cam phasers. the vehicle was repaired, but the failure continued. the vehicle was again taken back to the dealer and the contact was informed that the axle and wheel bearings were damaged. the contact was informed that this may be the cause of the poor acceleration failure. the vehicle was again repaired and the failure continued. the failure mileage was 30,000. sm. | |||
| 01/21/2009 | 100 | ||
| Ongoing transmission issues since purchased new. been to repair for more than 17 days and issues still remain unresolved. took car in for regular scheduled oil changes and repairs.at approximately 30,000 miles the camphasers ( ford admitted wrong camphasers had been installed) were replaced. coolant problem discovered as well when vehicle engine was removed. odd odor coming from heater, when vehicle returned after camphaser and collant issue did not resolve situation, and vehicle returned to galpin ford service, was told that axle and bearing were broken and that the stering wheel was not in proper position. i am deeply concerned for other ford edge owners as well as members of the public who may be affected by vehicle that does not properly engage and appears to stall before moving forward.... this is an enormously serious issue, that should not be ignored. reading the prior complaints, tells me this is not a new problem, and that consumers and ford are aware of the transmissions issues. please assist. | |||
| 12/20/2011 | 30000 | ||
| Tl-the contact owns a 2008 ford edge. the contact stated that the vehicle accelerated very slowly from stops. the vehicle was taken to an authorized dealer on fifteen occasions, but they could not diagnose a failure. the vehicle was taken back to the dealer and the contact was finally informed that the vehicle was equipped with incorrect cam phasers. the vehicle was repaired, but the failure continued. the vehicle was again taken back to the dealer and the contact was informed that the axle and wheel bearings were damaged. the contact was informed that this may be the cause of the poor acceleration failure. the vehicle was again repaired and the failure continued. the failure mileage was 30,000. sm. | |||
| 12/20/2011 | 30000 | ||
| Tl- the contact owns a 2008 ford edge with 30,000 miles. the contact stated the when pulling off from a stop the vehicle was slow to pick up speed. the contact took the vehicle to the dealer 15 times and the could not find a failure. the contact took the vehicle back to the dealer and this time that she was told that the vehicle had the incorrect cam phasers. the vehicle was repaired but it still did not correct the problem. when the vehicle was taken back to the dealer the contact was told that the axle and wheel bearings were damaged and the possible cause of the problem.the vehicle was repaired, but that did not correct the problem. bl | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 07/24/2010 | 53000 | ||
| I began to notice a white dust blowing from my vents when i turned the air conditioner on about a month ago. i had an independent repair shop as well as a ford dealership look at this and they both agreed that it was flux that was coming off of the evaporator. i was told by the independent repair shop that this was toxic and that it needed repaired immediately. the dealership said this was a known defect but that i would have to pay for it because the vehicle is no longer under warranty. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 04/10/2009 | 19500 | ||
| Tl*the contact owns a 2008 ford edge. she stated that while driving at speeds of 75 mph, the vehicle stalled. all instrument panel lights illuminated on the warning panel. she was able to coast off of the highway and contacted the dealer. the dealer could not duplicate the failure. the vehicle stalled three additional times, each time the vehicle was taken to the dealer and the failure could not be duplicated. the dealer advised installing an event data recorder (edr or black box) in order to pin point the exact reason for the failure and also replaced the starter, under warranty, in hopes it would correct the failure. the contact was concerned with her safety and the possibility of a crash. the vehicle was in possession of the dealer. the failure and current mileages were under 19,500. | |||